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Hotel Primus Frankfurt Sachsenhausen

3.0 out of 5.0

Recent guest reviews

I stayed here one night while traveling through Europe with my fiance. The staff was very welcoming and attentive. This location was perfect, we were able to walk everywhere we wanted to go. The room was simple but it was exactly what we were looking for.

I've travelled across Germany. I was a little concerned when I saw reviews about rude staff - I was right to be. From check in to leaving we were treated terrible. Not to mention paying City tax at check in and leaving! The room isn't was poor. The shower door was in bits - broken and dripped. When I asked I was told tough. The key hardly worked and the bed covers were too small. We were so cold. But got laughed at when I said this at check in. I've travelled and always give good reviews as you will see - but this is a disgrace and I'll never return to Germany because of the staff. The facilities also poor. Sad.

The one point minus is for the impersonal furnishing of the room, that's all the negativity I can say. The location is perfect, close to a metro station, to the international bar-pub-restaurant area, to the museum quarter and just 15-20 minutes walk from the Römer as well. The gentleman who greeted us spoke clear English, gave us a map, explained a little bit the possible activities and that even if we don't want to pay for the hotel's breakfast, one coffee/tea is free. The room and the bathroom is enough spacious, perfectly cleaned and well equipped, there is LCD TV with a lot of channels in different languages. We paid 120 💶 for a double room, 3 nights, I suppose it's correct price for the services and for the city.

Went to Frankfurt for the Xmas market stayed here it's a good hotel nothing posh clean warm what more could you ask for just 15 min from the market's Would stay again and would recommend it.if you want something cheap and cheerful book early we got 3 nights for 180 Euro can't go wrong

I stayed with me husband for 2 nights at this hotel. I selected it because of the price and mainly the location. The location is really good, close to the River Main and the city center, a lot of bars and restaurants around. A As I booked I found the price affordable for a city like Frankfurt, but do not expect much. The hotel is very basic but enough if you just want to stay for a couple of nights and do not spend much time in the hotel anyway. Wifi works and parking is available behind the hotel on a little parking yard, but it will cost you another 10 Euro per night! I booked without breakfast and decided that we do not eat breakfast at the hotel as it was ridiculously expensive for a breakfast, so we ended up having breakfast somewhere else. The basin in our bathroom was leaking but the staff managed to fix it by the time we returned to the hotel in the evening. We didn't mind the hotel to be basic, we were not looking for something fancy, but it is very important to us that the staff is friendly, but that depended on who was sat at the reception. One of the receptionist was every bearish and unfriendly and we always got the feeling that we disturbed him... We didn't really feel like being treated like guests of the hotel, and that's why I have to give it only POOR. But location-wise it is good, apart from that average.

I stayed only 1 night. The room was clean, internet - good, reception - polite. I chose this hotel because of the location, it was really close to the center and the price was really good. I recommend it for people who are looking for the good price in that area of the city.

Stayed for two nights. It's a very basic hotel. Don't expects anything else then a bed and an (outdated) bathroom. But it does the job. What didn't do the job was the wifi. Very unstable, slow line that causes much frustration. I prefer to pay for a decent wifi, rather than have this troublesome.

Second visit to Frankfurt Stayed here for Christmas market. Great location. Helpful staff and great breakfast . Hotel is a little run down but clean ,ideal location in old town .would defiantly go back

I stayed here for 10 nights whilst working in Frankfurt. The room was basic but decent, good cleaning and great location. However, on checkout, at reception they tried to charge me again, even though I'd already paid when booking! I found the whole experience really upsetting, the staff member didn't even apologise and I felt like I was being questioned as though I was guilty. It was really unpleasant and although I'd like to stay here again when I next visit Frankfurt for work, I'm not sure if I want to if I have to go through this kind of experience again.

Stayed for 2 nights and everything works except so called "early check in" which is an extra Euro15. The reason was simple, I arrived very early ( 06:30 am ) on a Sunday morning and the cleaning lady did not show up at the usual 9 am! Anyway no big deal since I decided to visit museums instead of going to the trade fair! The service was good and the only complaint is that the shower area is very small and problem for a big guy.....

Grosse Rittergasse 19-21 Frankfurt HE

Hotel highlights

  • Walking distance to Frankfurt Cathedral and Museum of Modern Art
  • Free WiFi in rooms and public areas
  • 24-hour front desk

Hotel Primus Frankfurt Sachsenhausen places you in Sachsenhausen, within a leisurely stroll of popular sights such as Frankfurt Cathedral and Museum of Modern Art. This 34-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free newspapers in the lobby, and a 24-hour front desk. It's in central Frankfurt and also close to Roemer and St. Paul's Church.


Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


All 34 soundproofed rooms feature free weekday newspapers, safes, and desks. TVs come with cable channels, and guests can stay connected with free WiFi. Hair dryers are also included.

Property features

At Hotel Primus Frankfurt Sachsenhausen, guests have access to free WiFi in public areas and free newspapers. Self parking is available for EUR 10 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets.

Room options

Economy Single Room

Twin 1 | Sleeps 1

Single Room, 1 Queen Bed

Queen 1 | Sleeps 1

Standard Double Room

Full 1 | Sleeps 2

Standard Single Room

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

45.0% of guests recommend this hotel

Total of 158 reviews