When we arrived we noticed that the house was not properly cleaned, there was sand in a drawer, someone's clothes left in a drawer, a lot of crumbs under the kitchen table, a bathroom wasn't clean. I called them to come and rectified and stepped out to go to the store but when I got back they had taken ALL of my clothes out of a different drawer after I sent them photos identifying each area of concern including the items that were left by the he last guest.
After 8 or 10 calls they would not return them until the very next day. We missed events that we were scheduled to attend. And then they made me come and pick them up as opposed to returning them to the location that they took them from.