4/10 Poor
Nickolas
Traveled with partner
Mar 30, 2026
We called 10 days in advance to get check in at 2pm, we had one of the penthouses. We arrived earlier that expected and I understand the room wasn't ready at 11am, they said the next room that came available would be ours and they would call our cell. So we waited a bit then went to lunch came back at 3:30 and they told us that there still wasn't a room available. Then I asked if we could get a regular room because we had plans and they said yes, but we would pay the same amount. Then a manager came over and all of a sudden a room was available. So be prepared if you get a penthouse that you won't get checked in until after 4, even if you call ahead. The other thing was the pillows, the feathers poked me all night. Other than these things the room was nice, very clean, staff in other areas were extremely nice and helpful. Annex was very nice and staff were amazing especially Peyton! Morning coffee was okay, cups are tiny and the bacon and sausage were amazing.
Nickolas
Stayed 2 nights in Mar 2026



































