The only thing that made me choose this location was the complimentary breakfast. Wasn't told that it wasn't being provided until I asked. If you going to advertise it then you should make an attempt to fulfill it thru a no contact bagged breakfast for example. Outside potholes in the parking lot, steps broken in some areas. Inside the room smelled of mildew like the carpets had only been vaccuumed and not steamed cleaned or the carpet just needed to be replaced. Weird scratching noises like a critter was making a home in the walls. Hard to believe there are taking steps to sanitize when the basic cleaning items and maintenance aren't being addressed.
Customer service was excellent for me. At the lobby, with all the situation of the Covid19, they were friendly and courteous. The room was a different story. I reserved a access room, but I got a non access. The room smell strongly cleaning chemicals to mask the cigarette smell. Bed sheet were at least clean, bathroom was clean, and coffee machine was not clean. Due to the location of the hotel, there where homeless people sleeping in the hallway by the vending machine. People not respecting the non smoke signs destroys the image of hotels.
The room had a horrible smell, the place didn't look clean in general
We booked a non smoking room and received a smoking room. They would not give any money back for the discrepancy. It seemed that as we stayed there that party’s were going on near by and our safety was a concern.
Staff was friendly, housekeepers were quick to handle requests for extra towels. The property is at an age where some updates or renovations will soon be necessary. Overall the properfy is in good condition. My stay was pleasant.
Older facility in need of a face lift; but clean and comfortable at a reasonable price.
The room was very clean and very comfortable. The hotel is located on US1 federal highway and close to many restaurants. It is an acceptable alternative to the more expensive hotels nearby that host seminars and conventions. I will use it again when I have another seminar in the area.
The location is excellent for us and we stay here often when visiting our son and his family in Fort Lauderdale. It has been looking a little run down lately..... Suzie and Tom Hagmeyer
Location is very nice, a lot of restaurant and guy working front desk at night was very nice.
The room was dirty and dingy - ended up checking out
Location was very good for us—- many restaurants are close by
The property was clean the breakfast was ok the building needs renovation there were roaches I did not like that at all but the location is very convenient especially if you don’t have a car but a shuttle would mage things a lot easier
it was terrible, THE STAFF WAS NOT HELPFUL AND NOT FRIENDLY AT ALL THE ROOM WAS MOLELY AND NOT CLEAN AND IT SMELLING AND BATHROOM NOT FLUSHING IN THE ROOM....
the breakfast was disappointing. bananas were bad, not much selection since basic continental. was hoping for scrambled eggs/bacon
Nothing unique, somewheres to stay; however outside could use a fresh coat of paint
Located in Imperial Point, La Quinta Inn by Wyndham Ft. Lauderdale Northeast is 2.1 mi (3.4 km) from Fort Lauderdale Beach and within a 10-minute drive of other popular attractions like Fort Lauderdale Stadium. This 162-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Start your day off right with a free continental breakfast.
The 162 rooms have an array of amenities, including coffee makers, free local calls, and ironing boards. Guests can expect free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Desks are also available.
At La Quinta Inn by Wyndham Ft. Lauderdale Northeast, guests enjoy an outdoor pool, a fitness center, and a spa tub. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
The only thing that made me choose this location was the complimentary breakfast. Wasn't told that it wasn't being provided until I asked. If you going to advertise it then you should make an attempt to fulfill it thru a no contact bagged breakfast for example. Outside potholes in the parking lot, steps broken in some areas. Inside the room smelled of mildew like the carpets had only been vaccuumed and not steamed cleaned or the carpet just needed to be replaced. Weird scratching noises like a critter was making a home in the walls. Hard to believe there are taking steps to sanitize when the basic cleaning items and maintenance aren't being addressed.
Customer service was excellent for me. At the lobby, with all the situation of the Covid19, they were friendly and courteous. The room was a different story. I reserved a access room, but I got a non access. The room smell strongly cleaning chemicals to mask the cigarette smell. Bed sheet were at least clean, bathroom was clean, and coffee machine was not clean. Due to the location of the hotel, there where homeless people sleeping in the hallway by the vending machine. People not respecting the non smoke signs destroys the image of hotels.
Dom, we are happy to hear that you room was clean and our staff was friendly and helpful during your stay.
The room had a horrible smell, the place didn't look clean in general
Thanks for giving us the opportunity to respond to your concerns. While our hotel is an older facility, it is still our responsibility and pleasure to present the most clean and comfortable rooms possible. Your comments indicate that we still have further work to do. Rest assured we will do everything we can to make the necessary improvements. We hope to see you again in the future. -Tony Assistant General Manager
Thank you for taking the time to review your stay with us. We hope to welcome you back again soon. -Tony Assistant General Manager
We booked a non smoking room and received a smoking room. They would not give any money back for the discrepancy. It seemed that as we stayed there that party’s were going on near by and our safety was a concern.
We are sorry to hear you received a smoking room when you had requested a non smoking room. Reservations only guarantee a room, and smoking preference is a request that we try and full but sometimes due to occupancy we can not.
Staff was friendly, housekeepers were quick to handle requests for extra towels. The property is at an age where some updates or renovations will soon be necessary. Overall the properfy is in good condition. My stay was pleasant.
Older facility in need of a face lift; but clean and comfortable at a reasonable price.
While our hotel is an older facility, it is still our responsibility and pleasure to present the most clean and comfortable rooms possible. I am very happy to hear that we were able to provide that experience for you. We hope you come back to stay with us in the future! -Tony Assistant General Manager
Thank you for taking the time to give feedback about your stay! -Tony Assistant General Manager
The room was very clean and very comfortable. The hotel is located on US1 federal highway and close to many restaurants. It is an acceptable alternative to the more expensive hotels nearby that host seminars and conventions. I will use it again when I have another seminar in the area.
We can't wait to see you again during your next travels. We are happy to be your home away from home.
The location is excellent for us and we stay here often when visiting our son and his family in Fort Lauderdale. It has been looking a little run down lately..... Suzie and Tom Hagmeyer
Dear Martez, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Ft. Lauderdale Northeast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Management