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Burlington Hotel, Best Western Premier Collection

Property class: 4
VIP Access

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Staircase
Dock
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
3-5 Earls Avenue, Folkestone, England, CT20 2HR
  • Place, Leas Promenade
    ‪3 min walk‬
  • Place, Leas Cliff Hall
    ‪7 min walk‬
  • Place, Folkestone Harbour
    ‪3 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, individually decorated

Comfort Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (View)

Deluxe Suite, 1 King Bed, Non Smoking (View) | Premium bedding, in-room safe, individually decorated

Deluxe Suite, 1 King Bed, Non Smoking (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Comfort Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Superior Room, 1 Double Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View) | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

9.0 out of 10
Wonderful
(2 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, individually decorated

Superior Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Folkestone

Burlington Hotel, Best Western Premier Collection places you next to Lower Leas Coastal Park and within a 5-minute walk of Leas Promenade. This 58-room, 4-star hotel welcomes guests with conveniences like a restaurant, 2 bars/lounges, and free in-room WiFi.

What's nearby

  • Lower Leas Coastal Park - 1 min walk - 0.1 miles
  • Leas Promenade - 3 min walk - 0.2 miles
  • Sandgate Beach - 3 min walk - 0.2 miles
  • Leas Cliff Hall - 7 min walk - 0.4 miles
  • Folkestone Harbour - 3 min drive - 1.3 miles

Getting around

  • Folkestone Central Station - 15 min walk

Restaurants

  • ‪The Bouverie Tap - ‬9 min walk
  • ‪Papas Fish & Chips - ‬11 min walk
  • ‪Juicius - ‬6 min walk
  • ‪The Chambers - ‬11 min walk
  • ‪KFC - ‬12 min walk

About this property

Burlington Hotel, Best Western Premier Collection

Guests of Burlington Hotel, Best Western Premier Collection enjoy access to free WiFi in public areas, meeting rooms, and conference space. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-in, express check-out, and a terrace.
LCD TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Electric kettles, portable fans, and laptop-compatible safes are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Bay Tree Bar and Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20.00 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Burlington Folkestone
Burlington Hotel Folkestone
Best Western Plus Burlington Hotel Folkestone
Best Western Plus Burlington Folkestone
Best Western Plus Burlington Hotel
Burlington Hotel Best Western Premier Collection
Burlington Hotel, Best Western Premier Collection Hotel
Burlington Hotel, Best Western Premier Collection Folkestone

Frequently asked questions

What is there to do around Burlington Hotel, Best Western Premier Collection?

This hotel is located in Folkestone, just steps from Leas Promenade and Lower Leas Coastal Park, and within a short walk of Sandgate Beach. You'll also find Leas Cliff Hall and Leas Lift less than a mile away.

How much does it cost to stay at Burlington Hotel, Best Western Premier Collection?

As of Apr 20, 2026, prices found for a 1-night stay for 2 adults at Burlington Hotel, Best Western Premier Collection on Apr 26, 2026 start from $82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Burlington Hotel, Best Western Premier Collection have a casino on the premises?

No, Burlington Hotel, Best Western Premier Collection doesn't have a casino.

Is there an indoor pool at Burlington Hotel, Best Western Premier Collection?

No, there is no indoor pool at this hotel.

Does Burlington Hotel, Best Western Premier Collection have a restaurant that serves breakfast?

Yes, Burlington Hotel, Best Western Premier Collection serves a full breakfast for a surcharge each morning at Bay Tree Bar and Grill.

Does Burlington Hotel, Best Western Premier Collection allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Burlington Hotel, Best Western Premier Collection for a fee of GBP 20.00 per pet, per night. The property also provides food and water bowls.

Does Burlington Hotel, Best Western Premier Collection have a wedding venue on site?

Take advantage of the wedding venue at Burlington Hotel, Best Western Premier Collection if you plan to say "I do" during your trip.

Burlington Hotel, Best Western Premier Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 604 out of 1001 reviews
Rating 8 - Good. 279 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities
Courteous staff. Room small but clean and comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Edwards

Stayed 2 nights in Jan 2026

10/10 Excellent

Lindsey

Stayed 1 night in Jan 2026

10/10 Excellent

Malcolm

Traveled with family
Liked: Cleanliness, staff & service
Lovely traditional building. Clean,warm comfortable room as was the hotel overall. Polite, friendly staff. Thank you for an enjoyable stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
Clean spacious room, very comfortable.
Stayed 3 nights in Jan 2026

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was lovely, facilities great staff frienflu and welcoming
Stayed 2 nights in Jan 2026

10/10 Excellent

Jolanta Mariola

Stayed 3 nights in Dec 2025

2/10 Terrible

Wynter

Stayed 3 nights in Dec 2025

10/10 Excellent

Darran

Stayed 1 night in Dec 2025

8/10 Good

Natalie

Traveled with family
Liked: Cleanliness, staff & service
Room was clean and bathroom felt new. Towels were SUPER soft. Bathroom did have a musky smell but overall was clean. Bed was comfortable but pillows were insanely hard which caused us both to not sleep right away. Went to the Restaurant for dinner and staff was very friendly and accommodating. Breakfast was a big disappointment at 9am everything was pretty much picked over at the buffet. However you could order from staff. I would recommend not paying for breakfast and go somewhere else on a walk. Either direction had better coffee and pastries.
Stayed 1 night in Dec 2025

8/10 Good

Leonard

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
A nice mid price hotel near the coastline. A little disspointed we had to ask for a dog bowl and blanket after paying the extra fee and room upgrade for the dog. There was also little interest when we mentioned there was no hot water for the shower. Overall, it served its purpose for a short stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room. Lovely en suite. Delicious bar meal
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice old hotel with friendly, very professional staff. Clean, pleasant room with high ceiling, comfortable temperature. Bed was a touch hard for my taste, but thats the only criticism I had. Breakfast was nice and great value if booked with the room.
Stayed 1 night in Dec 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was huge and spotlessly clean, comfy beds and lovely view Staff were lovely, in particular the bar and restaurant staff who went out of their way to get our dinner order in without a wait as they had a big booking for 28 people. We loved our stay and already planning to come back
Stayed 1 night in Dec 2025

6/10 Okay

Susan

Stayed 3 nights in Dec 2025

10/10 Excellent

Gilmour

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice relaxed stay
Stayed 1 night in Dec 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities
Staff were really nice welcoming
Stayed 1 night in Dec 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities
We did a room upgrade, well worth it. Great reception for dogs. Great quality breakfast. Dogs can't come in the breakfast room but table is laid in the bar, which is nice with view over the garden. We like this hotel, bit more expensive but well worth it
Stayed 1 night in Dec 2025

10/10 Excellent

Wynter

Stayed 2 nights in Dec 2025

6/10 Okay

Jo

Liked: Cleanliness, staff & service, amenities
Place feels like it needs a refurb as it’s looking a bit tired. The mixer tap in our shower wasn’t working so water was very hot.
Stayed 1 night in Dec 2025

10/10 Excellent

kellie

Liked: Cleanliness, staff & service, amenities
I had a lovely stay here, the rooms seem to have been refurbished since my last stay. My room was beautiful Definitely recommend and a good price too
Stayed 1 night in Dec 2025

10/10 Excellent

Edwards

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean room, well kept. Unfortunately the breakfast was very disappointing, greasy and not quality ingredients. we are vegan/vegetarian and the plant based bacon was very greasy, only small half grilled tomato and almost burned sausage. it would be great to check for fresher ingredients
Stayed 2 nights in Dec 2025

10/10 Excellent

Ali

Stayed 1 night in Dec 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities
Clean, quiet and newly decorated room.
Stayed 1 night in Nov 2025