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Souvenir

1.0 star property

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Photo gallery for Souvenir

Property entrance
Lobby sitting area
Triple Room, Private Bathroom | Down comforters, desk, blackout drapes, soundproofing
Hallway
Property entrance

Reviews

4.0 out of 10

Popular amenities

  • Free WiFi
  • Parking available
  • Housekeeping

Explore the area

View in a map
Via 27 Aprile 9, Florence, FI, 50129
  • Place, Gallery of the Academy of Florence
    ‪5 min walk‬
  • Place, Fortezza da Basso
    ‪6 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪10 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

View all photos for Double Room, Shared Bathroom

Down comforters, desk, blackout drapes, soundproofing

Double Room, Shared Bathroom

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room, Shared Bathroom

Down comforters, desk, blackout drapes, soundproofing

Triple Room, Shared Bathroom

  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Shared Bathroom (shower in the room)

Down comforters, desk, blackout drapes, soundproofing

Superior Double Room, Shared Bathroom (shower in the room)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Quadruple Room, 1 Bedroom

Down comforters, desk, blackout drapes, soundproofing

Economy Quadruple Room, 1 Bedroom

  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Double Sofa Beds
  • Free WiFi

View all photos for Single Room

Down comforters, desk, blackout drapes, soundproofing

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

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Jul 15 - Jul 16
Total with taxes and fees
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About the neighborhood

Florence

Located in Historic Centre of Florence, Souvenir is within a 10-minute walk of popular sights such as Gallery of the Academy of Florence and Fortezza da Basso. The 13 rooms at this hotel include refrigerators and flat-screen TVs.

What's nearby

  • Central Market - 3 min walk - 0.2 miles
  • Gallery of the Academy of Florence - 5 min walk - 0.3 miles
  • Fortezza da Basso - 6 min walk - 0.4 miles
  • Cathedral of Santa Maria del Fiore - 10 min walk - 0.5 miles
  • Piazza della Signoria - 14 min walk - 0.8 miles

Getting around

  • San Marco University Tram Stop - 5 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 10 min walk
  • Florence Airport, Peretola (FLR) - 21 min drive

Restaurants

  • ‪La Gratella - ‬4 min walk
  • ‪Matto Matto - ‬4 min walk
  • ‪La Bohème Restaurant & Pizza - ‬3 min walk
  • ‪KUNGFU RAMEN 功夫拉面 - ‬1 min walk
  • ‪Lo Saj Libanese - ‬3 min walk

About this property

Souvenir

Souvenir features free WiFi in public areas and a vending machine. Self parking is available for EUR 40 per day. The front desk has multilingual staff that can help with tours or tickets, and offer advice about sights and eateries nearby.
24-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer free toiletries and bidets, and beds sport down comforters. Refrigerators and desks are also standard.

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  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping
7.6 out of 10, Good, 1,012 reviews
$244 nightly
The price is $285
Jul 2 - Jul 3
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 40 per stay); discounts available
  • Secured, covered self parking on site (EUR 40 per day)

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 1966
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 7:30 PM
Contactless check-in available
Late check-in fee for check-in between 7:30 PM and 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 2:30 PM - 7:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: EUR 40 per day (in/out privileges)
  • Nearby parking fee: EUR 40 per stay (164 ft away)
  • Late check-in fee for check-in between 7:30 PM and 11 PM

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:30 PM—-7:30 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Souvenir Florence
Souvenir Hotel Florence
Souvenir Hotel
Souvenir Florence
Souvenir Hotel Florence

Frequently asked questions

What's there to do within easy reach of Souvenir?

This hotel is situated in Historic Centre of Florence within a 10-minute walk of Central Market, Gallery of the Academy of Florence, and Fortezza da Basso. You'll also find Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore less than a mile away.

Is there parking available at Souvenir?

Yes, secured parking is offered for EUR 40 per day with in/out privileges.

Does Souvenir include a casino?

No, Souvenir doesn't have a casino.

Is there an indoor pool at Souvenir?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Souvenir?

Amenities at this hotel that appeal to couples include a down comforter in each guestroom with a hydromassage showerhead in some.

Are there hot tubs at Souvenir?

No, there isn't a spa tub at this hotel.

Does Souvenir have a restaurant with a breakfast menu?

No, Souvenir doesn't have a restaurant that serves breakfast.

Does Souvenir allow pets to stay free of charge?

No, pets aren't allowed at Souvenir.

Are there connecting rooms at Souvenir?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Souvenir?

The closest major airport to Souvenir is Florence Airport, Peretola (FLR), which is 4.2 mi away (21 minutes by car).

Are there rooms with balconies at Souvenir?

No, there aren't any guestrooms with balconies at Souvenir.

Souvenir Reviews

Reviews

4.0
Rating 10 - Excellent. 2 out of 29 reviews
Rating 8 - Good. 3 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 6 out of 29 reviews
Rating 2 - Terrible. 15 out of 29 reviews

4.8/10

Cleanliness

4.8/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Sirje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lapsen kanssa matkalla

Asiallinen henkilökunta joka kertoi mukavista paikoista niin ruokailun kuin ostosten suhteen. Kylpyhuone käytävällä ei haitannut lainkaan. Huoneessa kuuma vaikka olikin äänekäs tuuletin.
Stayed 3 nights in Jul 2017
Verified

8/10 Good

Malgorzata Wiktoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

yes

tutto il personale molto gentile e disponibile. poi la doccia in camera è una svolta :D
Stayed 3 nights in Jun 2017
Verified

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and warm people

Fantastic ❤
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Top locatie

Top locatie, verouderde locatie maar alles wat je nodig hebt voor een weekendje Florence
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID AVOID Do not stay here!!!

This was the most shocking hotel experience we have ever had! After a long walk up several flights of rundown stairs, we were made to wait outside the hotel enterance until the owner turned up half an hour later. Once inside the check in process took a further 15 minutes where we were told we needed to make a cash payment for the room which we had already paid for by card. After putting up a fight we managed to get out of paying for our room twice. The owner then tried to take us to a different location but we told him we didn't want to go anywhere else as it seemed a bit odd so he gave us another room up more stairs with a not working shower full of tools. As we opened our bedroom door we were greeted with an overpowering smell of feet. On a whole the place was very dirty and run down and should not be allowed to operate as a hotel. We ended up leaving immediately and checking in elsewhere.
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dead Mosquitoes on the wall....

Unfortunately when we stayed at this hotel their computer system was down so it took an hour to check into the hotel and for them to find our booking, if you are staying there in the near future bring cash because they don't have a working efpos machine. When we finally got into our room, we found 4 squashed mosquitos on the wall, we should have taken this as a sign on things to come because soon we had mosquitos buzzing around us, not the best way to be woken up in the middle of the night. Also be aware that the shower in the bathroom is the entire bathroom with out a shower curtain, so the whole bathroom becomes all wet whenever you shower. The location is the only reason I would stay here that and the bed was comfortable so at least you were comfortable while being eaten alive.
Verified

2/10 Terrible

levi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

M'écoutent.

Très mal accueilli. Très salle odeur désagréable toilette cases plein de moustique. Douche pourit Pas de clime C'est pas un hôtel. Maison découpes
Verified

2/10 Terrible

Bo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dårlig service, dårligt vedligholdt værelse

Dårlig vedligehold af værelset, der var ikke strøm i alle stikkontakter, ledninger hang ud af vægge og lofter. Der var ingen p pladser som ellers var annonceret, og på badeværelset sad håndvasken ikke fast.
Verified

6/10 Okay

Lenita

Liked: Cleanliness, staff & service, room comfort

Surpresa

Nos dois primeiros dias realmente não gostei.O hotel estava repleto e acabei ficando em um quarto muito pequeno e sem conforto, faia muito calor e não tinha nem um ventil a dor. No terceiro dia o proprietário me passou para um outro apartamento que só não tinha ar condicionado, muito bom. Fiquei surpresa que até fiz uma brincadeira com Andrea dizendo-lhe que ainda faltava uma coisa, um acompanhante. Rimos...
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NO PUDE ESTIRAR MIS PIERNAS

TE HOSPEDAD EN OTRO EDIFICIO QUE NO ES EL DE LA RECEPCION, NO HAY INTERNET, HABIA 2 CLOSETS LLENOS DE CACHIBACHES JUNTO A LA CAMA Y NO PODIA ESTIRAR MIS PIERNAS, EL BANO ESTABA EN EL PASILLO LA PUERTA DEL CANCEL NO SERVIA IGUAL LLENO DE CACHIBACHES, NO HAY ELEVADOR Y ESTA EN EL NIVEL 3
Verified

2/10 Terrible

Rino

Disliked: Staff & service, property conditions & facilities, room comfort

per chi si accontenta

Camere eccessivamente scarse nella mia televisione non funzionante
Verified

2/10 Terrible

Cupelli

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si spacciano come Hotel e poi è un affittacamere! Camera orrenda! Bagno con doccia senza un separe, facendo la doccia bagnavi tutto... Senza asciugamani, carta igienica l'abbiamo dovuta comprare il secondo giorno! La camera è stata pulita solo il primo giorno poi niente...l'unica cosa buona era la zona...
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

due giorni a firenze da dimenticare

albergo, se tale lo si puo' definire, da dimenticare e da cancellare dalla lista degli alberghi.sarebbe piu' appropriato definirlo affittacamere.mobili che cadevano a pezzi.igiene che lasciava a desiderare.solo la zona in cui si trova e' buona data la vicinanza al centro
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posto buono rispetto al centro storico e accoglienza buona. Camera piccola con arredamento vecchio, bagno con doccia senza box o tenda e di conseguenza acqua ovunque. Puzza di chiuso misto sigaretta (abbiamo acquistato un deodorante per ambienti), televisore non funzionante.
Verified

6/10 Okay

Paula

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not so great

Great location but this is real budget accommodation . Tiny room with 'stuff' in it? In need of a fix up. The staff are lovely but this place is tired.
Verified

4/10 Poor

marie

Disliked: Staff & service, property conditions & facilities

Hôtel à éviter proche du centre

Hotel au 3eme étage sans ascenseur. Des hôtels différents à chaque étage. Pas de wc ni salle de bain dans la chambre, il a fallu payer cash 20 euro pour en avoir une. Pas de personnel sauf en insistant à l'arrivée. Pas de ménage ni de lit faits ni savon entre les 2 nuits. Avantage: près du centre et d'un garage payant.
Verified

4/10 Poor

Brüd

Disliked: Property conditions & facilities, room comfort

En dessous de nos espérances déjà modeste!

Nous sommes un couple de trentenaire. Etant donné le prix très bas de la chambre au vu des tarifs pratiqués en période de we de l'Ascension on était content d'avoir trouvé qqch et on s’attendait pas au grand luxe. Cependant plusieurs dysfonctionnements grossiers on rendu notre séjour de 3 nuits carrément grotesque et surréaliste. Arrivé à 20h, le personnel d’accueil était absent avec un code à la porte que nous ignorions. Nous avons était aidé par d'autres locataire qui passaient par là.Une Douche se trouvait dans la chambre mais avec seulement de l'eau froide et qui n'avait pas été détartrée depuis la chute de Constantinople... L'ergonomie de la chambre est aussi très déconcertante avec des décoration qui empêchent littéralement de circuler dans la chambre. Niveau propreté la chambre était correcte. Les parties communes (douche, toilettes) étaient nettement moins satisfaisante, avec quelques surprises comme la chasse d'eau qui ne marche pas, la tuyauterie qui fuie, des moisissures ici et là... Bref cet hôtel nous a permis d'aller à Florence malgré tout mais nous appris a ne jamais réserver à la dernière minute.
Verified

4/10 Poor

Samuel S.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the price we paid

We were late in booking our hotel in Florence. We booked with only about 10 days before departure and as a result, all of the better economic options were full. We chose this hotel because it was literally the only hotel left that fit our budget and was located inside the city center triangle. For the price we paid for a two night stay, it was not worth the stay. I would not stay there again. The hotel is up four or five flights of stairs. There is a small lift but we did not use it - didn't look too trustworthy. After walking into the hotel we had to go up another narrow flight of stairs to reach our room. The hotel has a very old feeling to it. Nothing has been updated in decades. The feeling we had when we walked into our room was a sinking feeling of knowing that we were going to spend our next two nights here and it was not going to be pleasant. Our room had a sink and a bidet. We shared a bathroom with the other seven or eight other rooms on our floor for showers and going #2. The door lock system did not give us confidence that our room would be secure. Our room had a huge old wardrobe but only one of the three doors opened and the door that did open felt like it needed some mothballs. I realize that this is common in a lot of hotels and pensiones in Europe, but this hotel was not worth the price we paid. Maybe if the hotel had charged 20% to 30% less per night we would have been satisfied.
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel orribile con bagni puzzolenti

la camera era piccolissima con un bagno scomodissimo e con un odore nauseabondo.
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No como esperaba

No habian toallas ni papel higenico cuando llegue, el internet se iba a cada rato, no se encontraba alguien detras del escritorio para resolver dudas, alejado del centro.
Verified

2/10 Terrible

Dave

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very poor and unclean

A very disappointing experience altogether. Booked a superior room but it was nothing more than very basic. No toilet, a shower that only dribbled water. The shared toilet would not flush properly and was filthy. Don't book this hotel!!!
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ho spruzzato il mio profumo per la puzza di muffa!

Puzzava di muffa, molto tetro e umido. Scordatevi le camere delle foto. Non fanno le pulizie in camera ogni giorno e tanto meno cambiano gli asciugamani. Se sapete adattarvi per2 notti può andare bene. Il proprietario voleva imbroglarci dicendoci che gli dovevamo ancora 50€ a fine soggiorno(avevamo saldato tutto all'arrivo) L'unica cosa positiva è che ci ha lasciato le chiavi del palazzo, rendendoci completamente indipendenti, e il giorno del check out abbiamo potuto usufruire della camera fino a sera. Se riuscite a trovare altro allo stesso prezzo sarà sicuramente meglio.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr günstiges Hotel mit gutem Standard

Wir waren auf der Suche nach einer günstigen Unterkunft in Florenz und entschieden uns für das Hotel Souvenir. Aufgrund der teils etwas negativen Bewertungen erwarteten wir uns nicht viel. Wir wurden angenehm überrascht. Der Besitzer (Andrea) hat uns sehr herzlich in Empfang genommen und gleich noch ein paar Tipps für den Aufenthalt gegeben. Das Zimmer mit Blick auf den Hof hinter dem Haus (siehe Foto) war sehr ruhig. Allgemeine Sauberkeit und Zimmerservice ließ keine Wünsche offen. Das Badezimmer war im Vergleich zu anderen italienischen Hotels dieser Kategorie sogar überdurchschnittlich gut eingerichtet. Weil es in anderen Bewertungen bemängelt wurde, hier unsere Erfahrung zum Check-In. Das Hotel hat nur ca. 10 Zimmer und der Besitzer ist nicht die ganze Zeit an der Rezeption. So auch als wir ankamen. Nach einem kurzem Anruf bei der Nummer, die an der Tür steht, kam er jedoch sofort aus seiner Wohnung zwei Stockwerke über dem Hotel. Das war also gar kein Problem. Fazit: Hotel mit sehr gutem Preis–Leistungsverhältnis, guter Lage und sehr freundlichem Personal
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not open when we arrived.. had to stay elsewhere.

We got to the hotel about about 3:30 and no one was there to let us in. The door was locked and although we stood there and rang the bell for 1/2 an hour no one responded. We had to make other arrangements and are now staying at another hotel. The Souvenir hotel entrance is disgusting and dirty...I can't imagine what was on the other side of the door. I went back later and rang the bell again and no one answered then either. This hotel should not be in your list of accommodations. It truly is unbelievable. Then we got home we found they had charged us for 2 nights. Although we complained to hotels.com we have not heard back from them.
Verified

6/10 Okay

Verified traveler

Liked: Property conditions & facilities

Preiswertes Hotel für Anspruchslose

Nettes, preiswertes Hotel in toller Lage. Zimmer war sehr ruhig. Bad im Zimmer war im guten Zustand. Die Ausstattung des Zimmers war eher dürftig.