See all properties

The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy

3.0 star property
Hotel with a 24-hour front desk, a short walk to Palazzo Vecchio

Choose dates to view prices

Photo gallery for The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy

1 bedroom, minibar, desk, free cribs/infant beds
1 bedroom, minibar, desk, free cribs/infant beds
Property amenity
View from property
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Lungarno della Zecca Vecchia 26, Florence, FI, 50122
  • Uffizi Gallery
    ‪8 min walk‬
  • Ponte Vecchio
    ‪11 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪14 min walk‬
  • Florence (FLR-Peretola)
    ‪11 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Room, 1 Queen Bed, River View

1 bedroom, minibar, desk, free cribs/infant beds

Room, 1 Queen Bed, River View

  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, minibar, desk, free cribs/infant beds

Room, 1 Queen Bed

  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

1 bedroom, minibar, desk, free cribs/infant beds

Room, 1 King Bed

  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Twin Bed

1 bedroom, minibar, desk, free cribs/infant beds

Room, 1 Twin Bed

  • 1 bathroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, River View

1 bedroom, minibar, desk, free cribs/infant beds

Superior Room, 1 King Bed with Sofa bed, River View

  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Ground Floor

1 bedroom, minibar, desk, free cribs/infant beds

Room, 1 Queen Bed, Ground Floor

  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Ground Floor

1 bedroom, minibar, desk, free cribs/infant beds

Superior Room, 1 King Bed with Sofa bed, Ground Floor

  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

You may also like

Ad
Reception

Relais Piazza Signoria

Historic Centre of Florence
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
9.6 out of 10, Exceptional, 750 reviews
$134 nightly
The price is $161
Aug 3 - Aug 4
Total includes taxes and fees
Relais Piazza Signoria

About the neighborhood

Florence

The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy places you in Historic Centre of Florence, within a leisurely stroll of popular sights such as Uffizi Gallery and Ponte Vecchio. This 22-room, 3-star hotel has in-room conveniences like minibars, coffee makers, and flat-screen TVs.

What's nearby

  • Uffizi Gallery - 8 min walk - 0.5 miles
  • Palazzo Vecchio - 10 min walk - 0.5 miles
  • Ponte Vecchio - 11 min walk - 0.6 miles
  • Piazza del Duomo - 13 min walk - 0.7 miles
  • Cathedral of Santa Maria del Fiore - 14 min walk - 0.8 miles

Getting around

  • Florence Rovezzano Station - 5 min drive
  • Strozzi - Fallaci Tram Stop - 5 min drive
  • Florence Airport, Peretola (FLR) - 38 min drive

Restaurants

  • ‪Empireo Rooftop View American Bar & Pool - ‬1 min walk
  • ‪Baldovino - ‬3 min walk
  • ‪Queer - ‬5 min walk
  • ‪Speakeasy - ‬13 min walk
  • ‪Lodge Club - ‬15 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy

Hotel with a 24-hour front desk, a short walk to Palazzo Vecchio
At The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy, guests have access to free WiFi in public areas. You can put free offsite parking to good use if you drive. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect to find flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and desks.

Languages

English, French, Italian, Spanish

Similar properties

Rooftop terrace

The Social Hub Florence Lavagnini

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,040 reviews
$77 nightly
The price is $101
Aug 3 - Aug 4
Total includes taxes and fees
The Social Hub Florence Lavagnini

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 13 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free nearby parking.
Property Registration Number IT048017A1AKLP8JJM

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Privilege
Privilege Florence
Privilege Hotel
Privilege Hotel Florence
Privilege Hotel
The Sonetto powered by Sonder Hotel
The Sonetto powered by Sonder Florence
The Sonetto powered by Sonder Hotel Florence

Frequently asked questions

Is free cancellation available at The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy?

The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What can I see within easy reach of The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy?

This hotel is situated in Historic Centre of Florence within a short 10-minute walk of Uffizi Gallery and also 11 minutes on foot from Ponte Vecchio. You'll also find Cathedral of Santa Maria del Fiore and Palazzo Vecchio less than a mile away.

Will I be able to park at The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy?

No, there isn't parking at the hotel but you'll find free parking nearby.

Does The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy feature a casino on the premises?

No, The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy doesn't have a casino.

Is there an indoor pool at The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy?

No, there is no indoor pool at this hotel.

Is The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy a good place to stay for couples?

Couples staying at this hotel will value amenities like a minibar, river views in some guestrooms, as well as a 24-hour front desk.

Are there hot tubs at The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy?

No, this hotel doesn't have a spa tub.

Does The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy have a restaurant that serves breakfast?

The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy allow pets to stay for free?

No, pets aren't allowed at The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy.

Does The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy?

The closest major airport to The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy is Florence Airport, Peretola (FLR), which is 21 mi away (38 minutes by car).

Are there rooms with balconies that I can book at The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy?

No, you won't find guestrooms with balconies at The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy.

The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 73 out of 163 reviews
Rating 8 - Good. 64 out of 163 reviews
Rating 6 - Okay. 21 out of 163 reviews
Rating 4 - Poor. 2 out of 163 reviews
Rating 2 - Terrible. 3 out of 163 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eileen

Great stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jayne

Traveled with group
Liked: Amenities
Absolutely! Here’s a shorter version: ⸻ Amazing Stay at The Sonetto – Thanks to Paul! The Sonetto by Sonder is stylish, perfectly located, and incredibly comfortable—but what made our stay unforgettable was Paul. He went above and beyond with his kindness, local tips, and genuine care. Truly a standout experience thanks to him!
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Florence!

Right on the river in Florence. Super helpful staff! Yummy breakfast and cool amenities. The room was lovely, clean, comfy and the door opened to the terrace which allowed for a lovely breeze! Highly recommend!
Stayed 1 night in Mar 2025

2/10 Terrible

Chetan

Disliked: Cleanliness, amenities, property conditions & facilities
Should you stay here? I wouldn’t. The staff is very kind, but I ultimately had to relocate because I couldn’t continue my stay —even after switching rooms. For $20–$50 more per night, you can find a better hotel. I stayed in rooms 201 and 102, and neither looked as pictured. Both had noticeable excessive wear and tear (chipped surfaces, scuff marks) and felt unclean (dusty surfaces, mold in the shower, and a lingering odor). Pros: • Lovely staff – Helpful and assisted with luggage. • Good location – Overlooks the river and is close to Santa Croce attractions. Cons: • Rooms do not match photos • Noticeable wear and tear • Cleanliness could be improved I appreciated the staff’s efforts, but I wouldn’t stay again.
Stayed 8 nights in Feb 2025

10/10 Excellent

Reena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect little hotel near city attractions

Excellent service, my room was cleaned everyday, great location on the Arno, and lovely breakfast every morning. I will definitely stay there again and seek another Sonder hotel in the next city I visit.
Stayed 5 nights in Feb 2025

10/10 Excellent

Le

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so amazing and friendly. They accommodated each of our requests quickly and with a smile. Really good breakfast.
Stayed 5 nights in Dec 2024

10/10 Excellent

YUN TSZ LAVINA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staffs! Hotel is well located and walkable distance to museums, cafes and shops.
Stayed 3 nights in Dec 2024

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean accommodations, beautiful view overlooking the Arno River, quiet, convenient location within walking distance to most major sites.
Stayed 3 nights in Nov 2024

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
It was a simple small room but the layout made sense
Stayed 5 nights in Oct 2024

4/10 Poor

Robyn

Liked: Staff & service
Disliked: Property conditions & facilities
We were very disappointed in the room, a 'ground floor' was actually a basement room, the only window looking up through the hotel maintenance type area- it was noisy, not private and did not feel secure. The room smelt moldy, with poor ventilation. Erica, one of the concierges was wonderful and the hotel's location was good.
Stayed 6 nights in Oct 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend. Easy and comfortable place to stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 4 nights in Jun 2024

10/10 Excellent

Virginia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that is was right on the river and across from a tall square tower, so it was easy for us to find. Also was close to the historic area.
Stayed 6 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sonetto by Sonder

Hotel is actually in a great area and everything you want to see in Florence is an easy walk to get to. Hotel customer service was amazing and everyone was very helpful. Our room was smaller, but that’s all we needed. If you fancy a larger shower, be sure to book the larger room. Overall, very happy with our experience there.
Stayed 3 nights in May 2024

10/10 Excellent

Jorge, Edinburgh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at The Sonetto. The staff were absolutely incredible, super friendly, knowledgeable and approachable. The bed is super comfy, the room is a decent size and the property has a nice and quiet pateo where you can chill.
Stayed 1 night in May 2024

8/10 Good

Raisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Devika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were located along the Lungarno and had lovely views from our window. Very safe and beautiful neighborhood. Very convenient location near city center. We walked to most of the sites or able to take a busy easily. The staff were so kind and hospitable. Breakfast fare excellent! For our first trip to Italy has left lasting impression because of the Sonetto.
Stayed 5 nights in May 2024

8/10 Good

Hailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location. The staff is very nice and respond quickly. Overall the room is amazing and zo is the view of the river. The only issue is that you can hear the person in the room next to you as if they are in the room with you. The walls are way too thin. Luckily everyone there was very quiet but it still felt a little weird at times hearing literally everything someone else was doing

6/10 Okay

Matthew, North Babylon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A pretty guest house with lots of beautifying elements, but missing a few key items. No AC, so open the windows, but no screens, so the mosquitos bite. Very poor WiFi. Weak telephone signal. Our shower wouldn’t drain on first night, but we mentioned that and was improved next day, though still backed up a bit. Staff are young and friendly and try their best to be helpful. Clean and comfortable beds. Big TV with lots of Italian channels plus a few good U.S. streaming service for free. If WiFi was great and screens on windows, or working AC, would book again. Oh - and communication by telephone with hotel in advance of trip was impossible. Sondar needs to unify online telephone numbers and have a working front desk phone that dependably is answered or has an answering machine with English greeting. Very good in baggage storage and advice on finding local stores.
Stayed 2 nights in Apr 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and communicated fast. Room was very clean and perfect view
Stayed 2 nights in Apr 2024

2/10 Terrible

Wei

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean. There were flees in the room and bit me. Hotel staff refuse to admit it's hotel's problem and didn't refund my money. And wifi signal in ground floor room is terrible, I need to stand close to the door to get internet signals. Terrbile experience ever!!! 不要住这里，房间不干净，网络信号差，工作人员态度很差。
Stayed 3 nights in Apr 2024

8/10 Good

Emmylou

Great find

Lovely hotel with view over river. Comfortable bed and hosts were extremely helpful and friendly.
Stayed 1 night in Sep 2018

6/10 Okay

Ruth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Needs updating and new bedding

Hotel well located, friendly staff. The room? Dated and a little dark... Bedding terrible, uncomfortable mattress, awful pillows. Tiny bathroom with shower that leaked all over floor. Carpet on floor of hotel room- didn’t seem quite clean... Walls super thin, we could hear someone snoring in the room next to us. Not a pleasant experience. I would book elsewhere next time