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Hotel Giappone

1.0 star property

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Photo gallery for Hotel Giappone

Exterior
Hallway
Classic Single Room, 1 Twin Bed, Ensuite | Desk, free WiFi, bed sheets
Exterior
Desk, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Via dei Banchi 1, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪2 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Place, Ponte Vecchio
    ‪6 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪13 min drive‬

Room options

View all photos for Classic Single Room, 1 Twin Bed, Ensuite

Classic Single Room, 1 Twin Bed, Ensuite | Desk, free WiFi, bed sheets

Classic Single Room, 1 Twin Bed, Ensuite

  • 118 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Triple Room, City View

Comfort Triple Room, City View | Desk, free WiFi, bed sheets

Comfort Triple Room, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Classic Double or Twin Room, 1 Bedroom, Ensuite

Classic Double or Twin Room, 1 Bedroom, Ensuite | Desk, free WiFi, bed sheets

Classic Double or Twin Room, 1 Bedroom, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room with Private External Bathroom

Single Room with Private External Bathroom | Desk, free WiFi, bed sheets

Single Room with Private External Bathroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

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Apr 7 - Apr 8
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About the neighborhood

Florence

Located in Historic Centre of Florence, Hotel Giappone is adjacent to Piazza di Santa Maria Novella and within a 10-minute walk of other popular attractions like Cathedral of Santa Maria del Fiore. The 9 rooms at this hotel include coffee makers and TVs.

What's nearby

  • Piazza di Santa Maria Novella - 2 min walk - 0.1 miles
  • Cathedral of Santa Maria del Fiore - 5 min walk - 0.3 miles
  • Ponte Vecchio - 6 min walk - 0.4 miles
  • Piazza della Signoria - 6 min walk - 0.4 miles
  • Piazza del Duomo - 6 min walk - 0.4 miles

Getting around

  • Unità Tram Stop - 3 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 6 min walk
  • Florence Airport, Peretola (FLR) - 26 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Ciro & Sons - ‬3 min walk
  • ‪giaogiao stazione firenze - ‬2 min walk
  • ‪Sophia Loren Original Italian Food - ‬3 min walk
  • ‪Lorenzo de'Medici - ‬2 min walk

About this property

Hotel Giappone

Hotel Giappone features free WiFi in public areas and a vending machine. The front desk has multilingual staff that can help with concierge services, and offer advice about sights and eateries nearby.
19-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and slippers. Other amenities include coffee makers, phones, and desks.

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Hotel San Giorgio & Olimpic Florence
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  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
8.0 out of 10, Very Good, 304 reviews
$134 nightly
The price is $161
Apr 9 - Apr 10
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Beaux Arts architecture
  • Built in 1300
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 19-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 7:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 7:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 11:00 AM—-7:30 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts major credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Giappone Florence
Hotel Giappone
Hotel Giappone Florence
Giappone Hotel Florence
Hotel Giappone Hotel
Hotel Giappone Florence
Hotel Giappone Hotel Florence

Frequently asked questions

Is free cancellation available at Hotel Giappone?

Hotel Giappone offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Giappone?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Hotel Giappone on Apr 26, 2026 start from $149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel Giappone?

This hotel is situated in Historic Centre of Florence, just steps from Piazza di Santa Maria Novella and Basilica of Santa Maria Novella, and within a short walk of Cathedral of Santa Maria del Fiore. You'll also find Ponte Vecchio and Piazza del Duomo less than a mile away.

Is parking available on site at Hotel Giappone?

No, there isn't parking at this hotel.

Does Hotel Giappone have a casino?

No, Hotel Giappone doesn't have a casino.

Is there an indoor pool at Hotel Giappone?

No, there is no indoor pool at this hotel.

Is Hotel Giappone a good place to stay for couples?

Couples staying at this hotel will value amenities like slippers, a city view in some guestrooms, as well as concierge services.

Are there hot tubs at Hotel Giappone?

No, this hotel doesn't have a spa tub.

Does Hotel Giappone feature a restaurant that includes a breakfast menu?

No, Hotel Giappone doesn't have a restaurant that serves breakfast.

Does Hotel Giappone allow pets to stay for free?

No, pets aren't allowed at Hotel Giappone.

Are there connecting rooms at Hotel Giappone?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Giappone?

The closest major airport to Hotel Giappone is Florence Airport, Peretola (FLR), which is 4.3 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Hotel Giappone?

No, there aren't any guestrooms with balconies at Hotel Giappone.

Hotel Giappone Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 63 out of 263 reviews
Rating 8 - Good. 116 out of 263 reviews
Rating 6 - Okay. 58 out of 263 reviews
Rating 4 - Poor. 18 out of 263 reviews
Rating 2 - Terrible. 8 out of 263 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely well located, close to the sights and transport links. Not the cheapest hotel but reasonable for the location. I didn’t mind the four floors of old Italian stairs one has to ascend to reach the hotel, adds character, though it is a bit of effort. The room was nicely sized and clean, had everything I could ask for. But, my issue was the “private bathroom”. It was private but not attached to the bedroom, it was a small separate room down the hall way. I wouldn’t have booked here if I’d realised that, I don’t want to have to be getting dressed, walking down hallways and locking and unlocking doors in the middle of the night.
Stayed 2 nights in Sep 2025

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay! The hotel consists of a handful of rooms on the fourth floor (so be prepared for a hike!). The room I stayed in was modern and clean, with a nice view of a main shopping street (and slight peak of the duomo). Area is safe and secure and PIN code access is needed for both the door at street level and the hotel floor itself. Had a great stay and would recommend again.
Stayed 1 night in May 2025

8/10 Good

Douglas, Moses Lake

Traveled with group
Liked: Cleanliness, staff & service
It was 75 plus stairs to the office and I am 76 years old. I just about died carrying my luggage up the stairs.
Stayed 2 nights in Mar 2024

8/10 Good

Lauri, Longmont

Traveled with group
Liked: Cleanliness, staff & service, amenities
This was a fine, functional, adequate, clean facility, quite walkable from the train station and quite walkable to all of the city-center museums, galleries, etc. Excellent location. Beware, though, there is no elevator and the hotel is up a lot of windy twisty stairs! Do not select this hotel if you have mobility issues. Otherwise, it was a fine option.
Stayed 2 nights in Sep 2023

8/10 Good

Param

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern rooms - super close to great restaurants, coffee shops and steps from Cathedral of Santa Maria del Fiore and the train station! We loved our stay here and would definitely stay here again next time we are in Florence! The staff is super friendly, helpful and approachable which was great. Only negative about this hotel is the number of steps - I think my wife counted around 70 to 74 steps to get to the hotel floor. There are no elevators unfortunately - no biggie if you are young like us and pack light but might be tough for older individuals with kids and/or heavy luggage.

10/10 Excellent

Doug

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was an amazingly great location, but I’m too old and fat for no elevator. It was located so perfectly, we would still stay here when back in Florence.
Stayed 2 nights in Sep 2023

6/10 Okay

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
BEWARE: you need to climb 78 steps of stairs to get to the hotel. If you have big luggage, take that into consideration. The room is as pictured or maybe slightly better. It comes with a mini fridge, and they even gave me a bottle of water to start my stay. I had a room with a private bathroom, but my private bathroom is a few doors down, so it is not as convenient. You need to pay for city tax in cash as well. Other than that, I have no complaints.
Stayed 2 nights in Jun 2023

8/10 Good

Vinay

Liked: Cleanliness, staff & service
75 steps to climb up to the reception.
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

**

Brilliant location.
Stayed 3 nights in Nov 2021

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No problems what so ever

Such a lovely man checked me in. There is a hotel on the floor below where I checked in. Does what it says in the tin. Will return again for cheap thrills. Thank you
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It’s worth the rate and the hotel staff, Cristina was very nice and helpful. I stayed in room 9 which has a very nice view of the Duomo. I like that the room also got a fridge which is quite convenient for summer and that the time I stayed at the hotel.
Stayed 3 nights in Jul 2019

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location for great price!

Perfect location right next to the Duomo, very close to train station, short walk to see the Uffizi and Accademia galleries. Amazing breakfast 2 minutes away at Cafe 50 Rosso. Note that you will need to climb 2 flights of stairs with no elevator to get to your room, and rooms had private shower but shared toilet in a bathroom down the hall. These weren't issues for me, and all facilities were very clean and worked perfectly (wifi included)! I would choose Hotel Giappone again if I go back to Florence.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Great location—central to everything!! Had asked for a quiet room; got one right at the entrance and check-in counter! Some guests were coming and going at all times of the night and slamming doors as they did so!!
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

ines

Liked: Cleanliness, room comfort
Great location but minimum service. No breakfast available
Stayed 1 night in Apr 2019

6/10 Okay

Eric Nahum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location!

Very small rooms! You share the restroom and shower. Receptionist is not in the counter all the time.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Anthony, Avellino, New Jersey, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay when you are in Napoli. Lello, the manager and his staff a very friendly and helpful. I will be back to Napoli soon and I will be sure to stay at Hotel Giappone. It was Great!!
Stayed 1 night in Oct 2018

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Florence

I've had amazing time in Florence ! I will go back, surely. The location of the hotel is perfect, just around the corner of the cathedral. The room was okay, the staff was very nice, helpful - especially Vincenzina . Thank you very much for everything !
Stayed 6 nights in Oct 2018

8/10 Good

Jamie

Liked: Cleanliness, staff & service
It was a place to put my bag while I went sight seeing. The bed was uncomfortable. Service was nice I got confused with the language barrier. I'd stay there again as it's in a good location.
Stayed 2 nights in Oct 2018

4/10 Poor

NA, NA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
There was blood streaks on my bedroom walls... and pubic hair in my basin sink.
Stayed 1 night in Sep 2018

8/10 Good

Derrick, Seattle, WA

Liked: Cleanliness, staff & service, room comfort

Cute hotel in great location

Hotel is in a great location, very close to train station and St.Mark's basilica. Mgr/owner is very nice to deal with. Hotel is old but cozy. Hotel is on top floor and must be ready to haul suitcase since there is no elevator.
Stayed 2 nights in Jun 2018

4/10 Poor

Nick, New Zealand

Disliked: Cleanliness, property conditions & facilities, room comfort
There may be better rooms and conditions but I was allocated what looked like a staff over-night room. It was too small to turn round in. The bed was tiny and sloped to the side. There was barely room to put a bag down. No connected bathroom, the toilet and showers were at the far end of the establushment. It was also at the top of 100 or so stairs which was a little demanding on my knees. That said, the location was excellent and I really enjoyed the rest of my three days in Florence.
Stayed 3 nights in Jun 2018