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Hotel City

Property class: 3

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Photo gallery for Hotel City

Bar (on property)
Front of property
Elevator
Reception
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Via Sant'Antonino 18, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪2 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

View all photos for Twin Room

Egyptian cotton sheets, premium bedding, down comforters

Twin Room

  • Sleeps 2

View all photos for Double Room with Private External Bathroom

Egyptian cotton sheets, premium bedding, down comforters

Double Room with Private External Bathroom

  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room

7.8 out of 10
Good
(7 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Triple Room

Comfort Triple Room | Egyptian cotton sheets, premium bedding, down comforters

Comfort Triple Room

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, down comforters

Family Suite

  • 366 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Double Room With Private External Bathroom

Egyptian cotton sheets, premium bedding, down comforters

Double Room With Private External Bathroom

  • Sleeps 2

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room

  • Sleeps 2

View all photos for Comfort Triple Room

Egyptian cotton sheets, premium bedding, down comforters

Comfort Triple Room

  • Sleeps 3

View all photos for Family Suite

Egyptian cotton sheets, premium bedding, down comforters

Family Suite

  • Sleeps 4

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room

  • Sleeps 2

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About the neighborhood

Florence

Located in Historic Centre of Florence, Hotel City is within a 5-minute walk of popular attractions such as Basilica of Santa Maria Novella and Piazza di Santa Maria Novella. The 20 rooms at this 3-star hotel include minibars, Smart TVs, and soaking bathtubs. Centrally located in Florence, the hotel is connected to the convention center and also a short walk from Cathedral of Santa Maria del Fiore and Piazza del Duomo.

What's nearby

  • Piazza di Santa Maria Novella - 2 min walk - 0.1 miles
  • Basilica of Santa Maria Novella - 3 min walk - 0.2 miles
  • Cathedral of Santa Maria del Fiore - 5 min walk - 0.3 miles
  • Piazza del Duomo - 8 min walk - 0.5 miles
  • Ponte Vecchio - 11 min walk - 0.6 miles

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 27 min drive

Restaurants

  • ‪Alibi Craft Beer & Kitchen - ‬1 min walk
  • ‪Impressione Chongqing - ‬1 min walk
  • ‪Ciro & Sons - ‬1 min walk
  • ‪Osteria Cipolla Rossa - ‬2 min walk
  • ‪Lorenzo de'Medici - ‬2 min walk

About this property

Hotel City

At Hotel City, guests have access to free WiFi in public areas, a computer station, and local meal delivery service. Valet parking is available for EUR 35 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, access to locker space, and securing valuables. Additional amenities include a TV in a common area, an ATM, and a reception hall.
Guests can expect to find free WiFi and 32-inch Smart TVs with digital channels and Netflix. Beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Free minibar items, safes, and desks are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (EUR 35 per day)
  • Secured, covered extended parking on site (EUR 35 per day)

Things to do

  • Private wine tours
  • TV in common areas
  • Wine tasting room
  • Wine tours

Family friendly

  • Changing table
  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (24 inches high)
  • Smooth flooring in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Mosquito nets
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Free minibar (limited items)
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 60.0 per day
  • Cribs/infant beds are available for EUR 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: EUR 35 per day
  • Covered extended parking fee: EUR 35 per day
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 60.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? For a fee, this property offers valet parking, along with extended parking.
Property Registration Number IT048017A1QZJFLSUP

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel City Hotel
Hotel City Florence
Hotel City Hotel Florence

Frequently asked questions

Are free cancellation options available at Hotel City?

Hotel City offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel City?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Hotel City on May 4, 2026 start from $173, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel City?

This hotel is situated in Historic Centre of Florence, just steps from Piazza di Santa Maria Novella and Central Market, and within a short walk of Cathedral of Santa Maria del Fiore. You'll also find Ponte Vecchio and Uffizi Gallery less than a mile away.

Is parking available on site at Hotel City?

Yes, valet parking is offered for EUR 35 per day and extended parking is available for EUR 35 per day.

Does Hotel City feature a casino?

No, Hotel City doesn't have a casino.

Is there an indoor pool at Hotel City?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel City?

Amenities that appeal to couples at this hotel include champagne service, a deep soaking bathtub, and premium bedding.

Does Hotel City have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel City have a restaurant that serves breakfast?

No, Hotel City doesn't have a restaurant that serves breakfast.

Does Hotel City allow pets to stay free of charge?

No, pets aren't allowed at Hotel City.

Does Hotel City have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel City?

The closest major airport to Hotel City is Florence Airport, Peretola (FLR), which is 4.5 mi away (27 minutes by car).

Are there rooms with balconies that I can book at Hotel City?

No, there aren't any guestrooms with balconies at Hotel City.

Hotel City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 176 out of 270 reviews
Rating 8 - Good. 58 out of 270 reviews
Rating 6 - Okay. 27 out of 270 reviews
Rating 4 - Poor. 7 out of 270 reviews
Rating 2 - Terrible. 2 out of 270 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Room was clean. Great location for shopping and restaurants nearby. Loved our stay.
Stayed 3 nights in Mar 2026

8/10 Good

Agnes

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The location was wonderful. Some of the staff were helpful, others not so much. The breakfast was not very good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room and bathroom were spacious, staff helpful and friendly and location was perfect. I thoroughly recommend City Hotel which is a short walk from the train station, the Duomo, Ponte Vecchio and everything you could want in Florence. The manager was particularly helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was convenient located close to the train station and historical district
Stayed 4 nights in Nov 2025

6/10 Okay

Susana

Traveled with family
Liked: Cleanliness, property conditions & facilities
Elevator at night and random hours of the day does not work. Hard especially of you have luggages with you to carry . Room is okay but could have add extra mirror/ long mirror outside the bathroom. Only mirror is in the bathroom.
Stayed 2 nights in Dec 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and comfortable
Stayed 2 nights in Dec 2025

10/10 Excellent

kyong don, simi valley

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location of this little hotel. We were able to easily stop in and rest/freshen up and then be right back out there. The street the hotel is located on had lots of Asian/Chinese restaurants and markets. While we did not eat at any of the restaurants (they seemed quite busy) we did enjoy being able to pop into the Asian markets for some quick drinks and snacks. The staff at this hotel were all so friendly and helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at Hotel City. Nice little boutique hotel, with clean room, excellent staff, and centrally located within a short walk of the Duomo and many of Florence’s attractions, restaurants, etc.
Stayed 8 nights in Dec 2025

10/10 Excellent

Duncan

Room felt neglected, staff was harsh and seemed incredibly annoyed with us.
Stayed 2 nights in Dec 2025

8/10 Good

Mariam

Stayed 4 nights in Dec 2025

10/10 Excellent

Rafael, CUTLER BAY

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice staff, clean hotel and many things close by.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jose

Stayed 1 night in Dec 2025

8/10 Good

sanjeev

Traveled with group
Liked: Cleanliness
Clean rooms very courteous staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Our room was perfect for 2 people. Efficient and clean and even though we looked out on the street, pretty quiet during the evening hours.
Stayed 3 nights in Nov 2025

10/10 Excellent

Salvatore

Stayed 1 night in Nov 2025

10/10 Excellent

Darryl

Stayed 1 night in Nov 2025

8/10 Good

Dilenys

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicacion y staff muy amables.
Stayed 2 nights in Sep 2025

8/10 Good

Breanna

Stayed 2 nights in Nov 2025

10/10 Excellent

Tanja

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and good location - walkable
Stayed 2 nights in Nov 2025

10/10 Excellent

Lina

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Oct 2025

6/10 Okay

Melvin Myung Kwan, Bothell

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
No individual room temperature control.
Stayed 2 nights in Oct 2025

10/10 Excellent

Patrice

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff phenomenal, they are extremely knowledgeable and friendly. Great location, 5 minute safe walk to major train station. A classic Florence hotel
Stayed 4 nights in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2025

8/10 Good

Rod

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent. Room was clean and comfortable. Location was great for us, close to the train station. If I ever make it back to Florence I would stay here.
Stayed 4 nights in Oct 2025