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Hotel Bonciani Palazzo Pitti Broccardi

3.0 out of 5.0

Recent guest reviews

Dirty rooms, bed, furniture, key holders, communal areas, everything. Mouldy curtains and bathrooms. Staff didnt really seem ok with working here. The dining room is on an other level dirty. The position is excellent and that gets the one star on the review.

My wife and I liked this hotel. Our room was spacious and clean. It is a little rundown but nice. There is an elevator. The bathroom looked as if it had been renovated as had parts of the room. There is a large salon with comfortable chairs on the ground floor, unfortunately not air conditioned and a few mosquitoes but pleasant. Free WiFi. Internet in the rooms is not so good but fine in the ground floor salon/lounge area. Breakfast is ok with a variety of croissants, pastries, cereal, juice, ham, cheese and yoghurt. Tea and coffee It is really well situated, only 5 minutes walk from the station and maybe less than ten minutes walk to Il Duomo. There are some cheap chinese restaurant down a road nearby (ask reception) and only a few minutes walk. Meals were only 4 or 5 euros per meal and there is an endless selection of Italian restaurants and outdoor dining usually from around 10 euros and up. All in all a great place to stay.

The Bonciani offers affordable rooms in an expensive city. It's an inexpensive place to stay and sleep located approximately a 5 minute walk from the Florence Cathedral and similarly in the opposite direction, a five minute walk from the train station. The hotel has a charm all of its own, a little tired perhaps but nevertheless it makes a great place to base oneself during a stay in Florence. There's a self serve breakfast area that offers a range of cereals, Danish pastries, yoghurts and fruit as well as juices, tea and coffee. All in all a pleasant place to be stay

Let me start by saying I work for a Resort so I understand challenges that hotels can face so I am usually pretty lenient. I also tend to not stay in chains on my trips overseas. I was told about this Hotel and saw photos online and it looked great. Unfortunately I didn't have time to read the reviews. It was filthy! I am attaching photos so you can see what I encountered on my one night there. It is the first hotel ever that I wouldn't walk in bare feet on the floor, wouldn't take a second shower in the morning because it was moldy and slept with a towel down on the bed. The location is great with easy access to Santa Maria Novella but I am hoping all rooms are not like this. I would book this one with caution unless they do a major renovation.

We had to use as emergency. No other hotels available. It was a bed but no one felt comfortable enough to even shower. Needs serious renovations. Location was only good thing. $100 a nite, but not really worth that.

I had a very, very positive stay at Bonciano hotel. Knew that the place was certainly not 5*, but for such a price at a great location, very near Station and attractions and cultural Heritage it was great!!!! Why are people always complaining ...... In Holland there is a saying: " wanting the front row for a nickel !" And the staff was really friendly and helpful..... Breakfast certainly OK! Absolute an price/quality hotel !

Close to train station. Friendly, helpful staff. Good breakfast. Room on the main street (Via Panzani) is very loud all night. Very modest accommodations, but it is a lower cost hotel for Florence. Quite rooms in the back but no wifi connection. Get what you pay for.

Pros: Very friendly staff. Close to the train station (Santa Maria Novella Station) and other attractions. Buffet breakfast is not bad. WiFi works well. Cons: Hotel is aged. Weak AC. The hotel has a smell of old building. Lift was not working during my stay. Please keep in mind that this is a budget hotel and it is not for the one who is looking for a comfortable hotel room. However, if you manage your expectation based on the price you pay, you will have a pleasant stay here. Also, I strongly recommend that you bring your own toiletries. The hotel’s own website claims that it days back to 1867 and was once home of many artistic peoples. Hotel and all the facilities need renovation. The buffet breakfast is provided at a room with a lot of paintings on the wall. The lobby is also beautifully decorated. I checked around the hotel and the building structure is interesting. It does give you the feeling of living in an old and historic building. Set aside some time to explore the hotel in day time may be a unique experience itself. I lived on the second floor and it was generally quiet. There is a small safe in the wardrobe. Florence is a small city and every attraction is within walking distance to the hotel. The staff is very friendly and helpful and can communicate in English. Please keep in mind that many museums and attractions are close on Monday in Florence.

I Stayed Here At The End Of September 2016 & Chose This Hotel Because Of It's Location ( Five Minutes Walk From Santa Maria Novella Station & Very Close To The Duomo ). The Room Was Very Small & Over Looked The Main Road Via Panzani Which Is Noisy Day & Night. The Decor & Furnishings Were Very Basic & Tired ( The Wardrobe & Desk Looked Like They Were Ready For The Skip ) & The Carpet All Over The Hotel Is Faded & Need Replacing As It Does Not Give A Good Impression. The Hotel Also Suffers From A Very Dimly Lit Foyer & The Dark Lighting In General Throughout The Place Needs An Overhaul. The Air Conditioning Was Switched Off & Although The Hotel Has Cable TV There Is Not A Single Channel In Any Language Bar Italian. The Positive Points For The Hotel Bonciani Are As Previously Mentioned It's Excellent Location, Close To The Station, Lots Of Nearby Shops & A Short Walk From The Main Sights. Secondly, The Breakfast Area Was Okay & The Help Yourself Continental Type Buffet Spread Made An Ideal Start To The Day. The Owners Of This Hotel Should Really Try To Renovate This Placel As It's Location Could Not Be Better & With A Few Changes Here & There This Hotel Could Be Changed In To A Very Good & Recommendable Choice For Any Trip To Florence; If This Was A School Report It's Summary Would Be " Lot's Of Potential But Needs To Try Harder " .

To begin with I am not a fussy traveler and all i need is a decent bed and clean room. But even i was terribly disappointed by the hotel. I will start of with the only positive thing about the hotel, it's location. Located near the station and close to the cathedral, with lots of cafe and food option around, it is one of the best location. Oh and there was a functional wifi. But all the good thing ends just there. I personally do not mind old/ classical decor, but in Bonciani it was terribly maintained. Stained carpets, broken glasses, weird old smell from almost every corner of the hotel. Then there was this elevator, small, non functional most part of the day and for all 3 days of my stay. The rooms were dark, gloomy, clearly showing sings of no maintenance. The breakfast was terrible with very little options. The hotel clearly is understaffed, given that everyday during breakfast we almost always had all the the tables with left over and not cleaned.

Via Panzani 17 Florence FI

Hotel highlights

  • Walking distance to Santa Maria Novella Basilica and Museum and Florence Baptistery
  • Free buffet breakfast
  • Free WiFi in public areas
  • Bar/lounge

Located in Duomo, Hotel Bonciani Palazzo Pitti Broccardi is adjacent to Santa Maria Novella Basilica and Museum and within a 5-minute walk of other popular sights like Florence Baptistery. The 55 rooms at this 3-star hotel include minibars and LED TVs and guests can enjoy free breakfast. Centrally located in Florence, the hotel is also a short walk from Cathedral of Saint Mary of the Flower and Ponte Vecchio.


Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10 AM. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


The 55 rooms are air-conditioned and have an array of amenities, including minibars, laptop-compatible safes, and desks. Guests can expect to find 32-inch LED TVs with satellite channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries.

Property features

A local mainstay since 1800, Hotel Bonciani Palazzo Pitti Broccardi offers free WiFi in public areas, express check-in, and express check-out. Valet parking is offered for EUR 24.00 per night. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables.

Room options

Single Room

Twin 1 | Sleeps 1

Triple Room

Queen 1 | Twin 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

24% of guests recommend this hotel

Total of 430 reviews