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Hilton Florence Metropole Hotel

4.0 out of 5.0

Recent guest reviews

We stayed only for one night at the Hilton Metropole in Florence as we were heading for north Italy and we used the hotel as a stop over. The personnel was utmost friendly and we enjoyed the swimming pool with water jets in the basement of the hotel. We had a fine diner and drinks in the bar while our 2-year old daughter was sleeping in a crib in our room. The WiFi in the hotel was perfect so we could use our baby phone app. Parking is free on the premises outside the hotel and costs 10 (?) euro a day in the parking garage under the hotel. There is a free shuttlebus from the hotel to the center of Florence. Handy, although we didn’t use it. Only minor: the room was 23 degrees Celsius, too warm for us. The next morning we found out that we could have asked the reception to lower the temperature with 3 degrees.. Absolutely recommended!

This hotel is a good 10 minutes out of Florence, with little around in way of food and beverage. We were very disappointed with service and the food offerings over New Year. I would look at other alternatives in Florence.

First time I try Hilton Hotel. I have never been attracted by but I decided to try for a weekend in Florence. Not disappointed, of course, but not excited from my staying. Pro: free bus to city center, room is enough big, good restaurant, soundproofed room. Cons: smelly water from shower, cheap furniture in the bathroom, two single beds instead a real king size bed, no free wifi (10 euros/day), expensive breakfast.

The hotel needs renovation and management should take care of maintenance. The shower in the room was not working, they changed the room but the shower was not working again! I expected more when I chosen a hotel like Hilton which eventually did not meet the standards of a 4 star hotel

The hotel room is spacious, much more comfortable than others in Italy. The location is far from Florence, but there is a shuttle bus provided, running about every hour. Breakfast buffet has a lot of varieties.

Nice breakfast with good spread, good location - mall is next door, close to highway, free parking, nice room and service. Jacuzzi was awesome for relaxation. Air conditioning was ok can be better. Overall very pleasant experience

The hotel is excellent. Shuttle bus is very convenient to the city center. The room is comfortable and clean. the staffs are so nice and professional. I will be back next time and also recommend to my friends.

This was our first time to Florence and having a car it was so incredibly easy to drive and park our car for the duration of our stay. We did not wish to drive in the city. The shuttle bus is very convienient and an excellent service for guests, we did not mind at all being on the outskirts of the city as we made full use of the free bus service that was even operating on Christmas Day and we were very grateful for this ! Our suite was outstanding, spacious and comfortable with a big, beautiful tub! We enjoyed the spa and fitness facilities also. The use of lounge was also incredible and like nothing we have experienced, we felt so looked after and a home away from home! Thank you so much to the wonderful Hilton staff, you all do an excellent job and should be very proud! Of note , our check in was outstanding from a trainee, her name was Barbara I think ! Well done what lovely service you gave us 😃

We stayed here for 3 nights including Christmas. We had a junior suite on the 15th floor with access to the executive lounge. The staff at check in were fantastic, particularly Barbara who recommended a couple of great restaurants to try while we were there. The room was beautiful - could not have asked for better. The fitness centre is good and the whirlpool is spectacular. Executive lounge was a great add on and was adequate for breakfast. The shuttle to the old town takes between 15 and 20 minutes, it was always on time and a really easy way to get into town. Thank you staff of the Hilton, we had a great stay.

I came back to Florence for the first time in more than 20 years so I decided to stay here. It is a bit far from town but they have a very convenient shuttle that takes you there in 20 minutes. They upgraded me to a fantastic suite and they have the friendliest staff ever. Really enjoyed my stay and will certainly return.

Via del Cavallaccio 36 Florence FI

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • 24-hour fitness center
  • 24-hour business center

Located in Ponte a Greve, Hilton Florence Metropole Hotel is 2 mi (3.2 km) from Cascine Park and within a 15-minute drive of Boboli Gardens. This 212-room, 4-star hotel has a restaurant, a 24-hour fitness center, and a spa tub. Near the airport, it's also near Santa Maria Novella Basilica and Museum and Fortezza da Basso.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start your day off with full breakfast, available for a fee.


The 212 rooms are soundproofed and have an array of amenities, including refrigerators, coffee makers, and free newspapers. Guests can expect to find WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Safes, phones, and desks are also available.

Property features

Guests staying at Hilton Florence Metropole Hotel enjoy a 24-hour fitness center, a spa tub, and free WiFi in public areas. If you drive, self parking is EUR 10.00 per day, and there's also an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 10 meeting rooms, a 24-hour business center, and free newspapers.

Room options

Room, 1 King Bed

King 1 | Sleeps 2

Twin Room

Twin 2 | Sleeps 2

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Executive Room, 1 King Bed

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

72% of guests recommend this hotel

Total of 2105 reviews