DoubleTree by Hilton Florence Metropole

4.0 star property
Suburban hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Florence Metropole

Bar (on property)
Minibar, in-room safe, desk, soundproofing
Hallway
Reception
Minibar, in-room safe, desk, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
Via del Cavallaccio 36, Florence, FI, 50142
  • Piazza di Santa Maria Novella
    ‪7 min drive‬
  • Uffizi Gallery
    ‪11 min drive‬
  • Ponte Vecchio
    ‪11 min drive‬
  • Florence (FLR-Peretola)
    ‪6 min drive‬

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Room options

Executive Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed

8.2 out of 10
Very good
(10 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Family)

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 King Bed, City View, Corner

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(5 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

Twin Room, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Single Room

  • Sleeps 1

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Twin Room 1/2 Pax

  • Sleeps 2

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About the neighborhood

Florence

DoubleTree by Hilton Florence Metropole places you within 2 miles (3 km) of Arno River and Cascine Park. This 212-room, 4-star hotel has a restaurant along with conveniences like a 24-hour gym and a conference center.

What's nearby

  • Piazza di Santa Maria Novella - 7 min drive - 3.2 miles
  • Pitti Palace - 7 min drive - 3.4 miles
  • Uffizi Gallery - 11 min drive - 4.7 miles
  • Ponte Vecchio - 11 min drive - 4.7 miles
  • Cathedral of Santa Maria del Fiore - 12 min drive - 4.9 miles

Getting around

  • Porta al Prato Station - 6 min drive
  • Nenni - Torregalli (Lupi di Toscana) Tram Stop - 19 min walk
  • Florence Airport, Peretola (FLR) - 13 min drive

Restaurants

  • ‪Bar Pasticceria Erg - ‬13 min walk
  • ‪Melody - ‬13 min walk
  • ‪Luci della Città - ‬1 min walk
  • ‪Rio Grande - ‬1 min walk
  • ‪Lounge Bar Piano Terra - ‬1 min walk

About this property

DoubleTree by Hilton Florence Metropole

Suburban hotel with a 24-hour fitness center and a 24-hour front desk
Guests of DoubleTree by Hilton Florence Metropole enjoy a 24-hour gym, free WiFi in public areas, and a conference center. If you drive, self parking is EUR 10.00 per day, and there's also a train station shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include a business center, free newspapers, and a porter/bellhop.
Flat-screen TVs come with satellite channels. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Refrigerators, minibars, and free newspapers are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Train station pick-up and drop-off shuttle (surcharge) from 10:00 AM to 10:30 PM
  • Train station shuttle at scheduled times
  • Covered self parking on site (EUR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Luci Della Citta

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (5,382 square feet of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per stay
  • Pet weight must not exceed 75 lbs per pet
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Covered self parking fee: EUR 10.00 per day
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Florence Hilton Metropole
Florence Metropole
Florence Metropole Hilton
Hilton Florence
Hilton Florence Metropole
Hilton Metropole Florence
Hilton Metropole Hotel Florence
Metropole Florence
Hilton Florence Metropole Hotel Florence
Hilton Florence Metropole Hotel
Doubletree by Hilton Florence Metropole Hotel
Doubletree by Hilton Florence Metropole Florence
Doubletree by Hilton Florence Metropole Hotel Florence

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Florence Metropole?

DoubleTree by Hilton Florence Metropole provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What can I see around DoubleTree by Hilton Florence Metropole?

This hotel is located in Florence, close to Piazza di Santa Maria Novella, Ponte Vecchio, and Uffizi Gallery. You'll also find Cathedral of Santa Maria del Fiore and Basilica of Santa Maria Novella within a short drive.

Will I be able to park at DoubleTree by Hilton Florence Metropole?

Yes, covered parking is offered for EUR 10.00 per day. Accessible parking and electric car charging are also available for guests.

Does DoubleTree by Hilton Florence Metropole feature a casino on the premises?

No, DoubleTree by Hilton Florence Metropole doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Florence Metropole?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at DoubleTree by Hilton Florence Metropole?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Does DoubleTree by Hilton Florence Metropole have a hot tub?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton Florence Metropole feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton Florence Metropole serves a full breakfast for a surcharge each morning at Luci Della Citta.

Does DoubleTree by Hilton Florence Metropole allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at DoubleTree by Hilton Florence Metropole for a fee of EUR 30 per pet, per stay.

Does DoubleTree by Hilton Florence Metropole have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from DoubleTree by Hilton Florence Metropole?

The closest major airport to DoubleTree by Hilton Florence Metropole is Florence Airport, Peretola (FLR), which is 3.5 mi away (13 minutes by car).

Are there rooms with balconies at DoubleTree by Hilton Florence Metropole?

No, there aren't any guestrooms with balconies at DoubleTree by Hilton Florence Metropole.

Does DoubleTree by Hilton Florence Metropole have a wedding venue on site?

Take advantage of the wedding venue at DoubleTree by Hilton Florence Metropole if you plan to say "I do" during your trip.

DoubleTree by Hilton Florence Metropole Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 406 out of 1000 reviews
Rating 8 - Good. 387 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Gail

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Joy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Stayed 1 night in Oct 2024

10/10 Excellent

David Riddick

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff went above and beyond to ensure we were satisfied with our stay. The staff in every area of service was excellent and the hotel exceeded our expectation. I highly recommend this hotel and will book a stay in the future. Thanks again for easy relax and a wonderful stay.
Stayed 9 nights in Oct 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay at Hilton Florence Metropole. Very helpful and friendly staff. Room a little in need of renovation (signs of wear and tear and mould around the bath area). Restaurant was fairly priced when considering you have to travel to go anywhere else too. Overall very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Lawrence, DELTONA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Miles from the city center, a break after the tours. Prompt shuttle service and taxi service made transport easy

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the hotel's amenities and the availability of a shuttle service to the train station; however, it was somewhat distant from nearby attractions.
Stayed 1 night in Sep 2024

10/10 Excellent

Miguel

Great experience in Florence

Very nice, breakfast was good, shuttle to tram station was great. driver, the only philipino was the nicest person. If you have large luggage definitely need to take taxi. If to train station. Will cost you 30. To 40 euro not very nice. Take tram to Florence center and back without luggage anytime.
Stayed 3 nights in Sep 2024

10/10 Excellent

CASSIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

CASSIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
Stayed 1 night in Sep 2024

10/10 Excellent

Kirstin

Stayed 3 nights in Sep 2024

10/10 Excellent

Paarth

Stayed 3 nights in Sep 2024

8/10 Good

Shamita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Selena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a very comfortable stay. Breakfast was nice and convenient. Even though it was not in the city center, it was a short taxi ride away (about €30). Good service and quiet hotel.
Stayed 3 nights in Sep 2024

6/10 Okay

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I were very disappointed that the location of the hotel was representated online as being closer to Central Florence than it was. It was advertised as being a five minute drive Which would’ve only been remotely true if you had a police escort.
Stayed 1 night in Sep 2024

10/10 Excellent

JACOBO

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel itself was good but the shuttle service they have needs improvement. We waited 30-40 minutes for the shuttle to arrive when it only takes 10 minutes to make a full loop. Furthermore, the whirlpool is an extra 10 euros a day per person, which is the first time I have experienced anything like that.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jacqueline

Stayed 2 nights in Sep 2024

4/10 Poor

Branna, Leesville

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No shuttle to the airport which is 10 mins away but they have a shuttle to the train station. Ceiling was peeling.
Stayed 2 nights in Aug 2024

10/10 Excellent

Giuseppe

Stayed 2 nights in Aug 2024

10/10 Excellent

Rodney

Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated hotel with very convenient access to the airport and a shuttle to the train station. Staff were amazing and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Liliana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Camtu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, within short driving distance to very nice shopping mall.
Stayed 2 nights in Jun 2024