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Croce Di Malta Hotel

4.0 out of 5.0

Recent guest reviews

This was our home base for our tour group during a tour of Tuscany. The rooms were pleasant and clean and the beds were comfortable. We could easily walk to shops and to the funicular. The dinners were average but the food was plentiful. The breakfasts were above average and the yogurt bread was delicious. We mistakenly thought the advertised pools were swimming pools but they are not. However the indoor one is a very relaxing spa pool. You have to make a reservation to use it and there is an additional fee unless you also book a spa treatment. The front desk staff was not particularly welcoming or helpful. Fortunately our tour guide buffered that one drawback for us.

This was the third stop we made on our tour in Europe, our travel agency Gate 1 Travel setup us in this hotel the second week in October. This was my wife’s and my favorite hotel on our journey hands down. When we checked in again our agency booked us in the smallest room with no view of anything in a twin bed. I explained to the young lady at the front desk this was our 10 Year Anniversary and Agency again put us in the wrong accommodations, she was Amazing and moved up to a wonderful room with a nice large bed and a great view of the court yard with a nice patio. This room was nice and spacious, and finally had a restroom that had a shower large enough that you could stand up in, the bed was perfect, the bedding and pillows were perfect, everything was perfect. The room was a bit warm, so I asked the young lady at the front desk if something could be done, and she immediately turned on the air so we could have a great nights rest. It was wonderful to finally be somewhere where the room and environment was PERFECT! The breakfast was fabulous, the in the evening there is a rooftop bar / seating area where we watched the sunset and relaxed. We were so happy with the location, in walking distance to the train station and all the local tourist attractions. If you are looking for a nice hotel in Florence, Italy look no further.

My husband and I booked to stay 5 nights at this hotel in October 2017, we cancelled due to change of plans. The hotel did a pre authorisation on our credit card and part of the conditions were no fees to cancel. We contacted the hotel and they canceled with no issues and would refund the pre authorisation security deposit. We were told this would be refunded in one week. It’s been now 22 days and we are still waiting for the refund to process. I have contacted the hotel and no response. This is really poor service considering we didn’t stay at the hotel. Please be warned about this. Bank advised hotels will now take 31 days to refund but, the hotel can process quicker providing they send all relevant details to the bank. Regards Tanya

We stayed for three nights and, for the price/location it was great. My first impression of the room was that it felt like I was staying in my nonna's attic, but it was comfortable, clean, and had everything we needed. Breakfast was very generous and you can walk to all major sites. I would stay there again.

Maybe 8 minutes' walk from the SMN train station, under 10 to the Duomo, under 8 to the Arno, around 15 to the Uffizi or Old Bridge. Around a half hour to the Leonardo Piazella to watch the sunset. This is a very convenient location, great base to wander around central Florence, day or night. Wifi was ok. Rooms not overlarge. Breakfast was OK. Cold cuts, no hot meats but did have hot scrambled eggs. I have had better, but it wasn't terrible. Not sure the rating. It seemed like a 3, maybe 3 and a half star European hotel. Unfortunately, didn't have an opportunity to visit the rooftop. Oddly, it closed early, at 8pm, and they wouldn't allow you to visit on your own after that. There is a terrible step to watch out for on the way to breakfast. Two of our party tripped over it, somewhat dramatically. It really should be replaced with a ramp. Interestingly, of our three rooms, none of the air conditioning worked. A chat at the front desk revealed that it is turned off by early October, because guests think it's too cold (?). They switched he air conditioning back on for us for the three rooms, at our request, and thereafter it worked fine.

Very nice hotel right off Santa Maria Novella square. Close to everything, like 8 minutes to the Duomo and 12 to Ponte Vecchio. Close to a lot of good restaurants and the hotel itself has a lot of nice amenities including a bar that is open late and a cute roof terrace with a bartender serving beer and wine. Bathrooms are huge and rooms have a cute little balcony with a table and chairs.

A wonderful reception at the hotel for our Honeymoon, quick and easy checkin process and straight up to our room. Room was very nice and even though it faced the road, the double glazing made it almost silent at night which was great. Room was more than comfortable with a roomy and newish bathroom also. WiFi was very good, no weak signals in our rooms. Easy walking distance to the the main city centre, took around 5 minutes to get there. Would love to stay again one day.

My husband and I stayed for 3 nights in early September. The hotel was very reasonable (we paid approximately 230 US per night) and the rooms were old but very clean. Definitely not considered a luxury but comfortable. We booked a double room with a garden view to ensure a balcony. Our first room was a very nice size for European standards but the balcony was ridiculously small and not really usable. We changed our room to a slightly better balcony room but that meant the room was very small. The balcony was still extremely small but at least you could sit on it (with legs touching the wall) and not hit your head on the beams that overhung the balcony. As a smoker, the balcony served its purpose for that but not comfortable at all for sitting and enjoying a glass of wine after touring. The breakfast was definitely adequate with a fair selection. We never went to the Roof Terrace so we can't comment on that. The location of the hotel was great and we were able to walk to all the sites. The hotel is around the block from the Piazza S Maria Novella. Actually, Florence is very walk able so I am sure almost anywhere you stay would be considered a good location. Would we recommend this hotel - yes for location and price (and pool which we didn't use) but with the understanding that this should be rated only a three star hotel.

We had one night in Florence after visiting Venice. Booked this hotel because it was in the center and allow dogs with no additional charge. We had 4 people and 2 large dogs so got a family room. The room was really old. We were 2 couples but there was a double bed and a single bed on the upper level and one single bed on the lower level which made it super awkward. We tried to open the sofa bed on the lower floor so at least our friends could sleep on the same level, but the sofa bed was broken and it was also quite dirty inside. In the end one of our friend just slept on that sofa directly because having one person sleeping next to me and my husband’s bed would have been a little too awkward for everyone. The breakfast was not very good either. The staff were friendly which was probably the only good thing. Would not stay here again in the future.

This hotel is a 10-minute stroll from the railway station and is a place of surprises, from the courtyard garden with an outdoor swimming pool to the rooftop terrace bar which opens in the evenings and is ideal for a pre- or post-dinner Prosecco (other drinks are available). Our room, 410, was quirky in style, but we really liked it. The hotel was spotless and the breakfast choices varied.

Room options

Single Room

Twin 1 | Sleeps 1

Triple Room

Twin 3 | Sleeps 3

Junior Suite

Full 1 | Twin 2 | Sleeps 3

Double or Twin Room, Garden View

Full 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

53% of guests recommend this hotel

Total of 776 reviews