Gallery Hotel Art4.0 out of 5.0
Recent guest reviews
We were very pleasantly surprised at what a nice hotel this is. We were upgraded to a bigger room which was really comfortable. The little things, like high quality sheets, fluffy towels, and nice furnishings made a difference. The breakfast is excellent and you can order omelettes, etc., if you’re so inclined. Our room was on the 4th floor and it was quiet, but didn’t have a particularly good view. Given how crowded Florence is, our room was a wonderful retreat. In the restaurant and the breakfast room the music was too loud. Not relaxing, especially if it’s not your style of music. I ordered tea in my room one afternoon, and it seemed to surprise the room service staff. The water wasn’t hot enough and there wasn’t much of it. Really good cookies though. In spite of the loud music, we would return to this hotel.
We stayed in this hotel in October, 2017. The location is fantastic, just walking distance from all the attractions. In general there is not much to fault, albeit beware that this hotel is pricey. It is worthwhile to book some of the larger rooms that are located higher up. Staff was professional and polite. While security on entry to the hotel seemed adequate, security in very busy hours with lots of visitors arriving seemed to be lacking - could go the elevator w/t anyone noticing. Elevator seemed pretty antique, can go to any floor you wish instead of having card access. The only negative thing that caught our attention was the dated decor in the bathroom - for some reason the floor and walls are coated with some kind of whitish paint so albeit the bathroom was spotless, the floor looked dirty from long-term use. They need to upgrade this urgently, especially in view that the rest of the room, bedding etc. measured up to a room in 300-400 USD range.
Get a room that overlooks the courtyard. It was super quiet there. Comfortable beds, nice spacious bathroom, helpful desk staff. We could easily walk everywhere in the city. You can even read Ferragamo's autobiography in your room before you go to sleep.
We spent two nights at this beautiful property. The location is perfect, just one block from the Ponte Vecchio and withing walking distance of the best museums, attractions and shopping in Florence. The staff was incredibly helpful, they even secured last minute tickets for us to the Uffizi. Rooms were small, but beautifully appointed and immaculately clean. The lobby and public spaces are very chic. We had dinner in the on-site restaurant, Fusion, and had an incredible experience. Great craft cocktails, fun vibe and delicious food. I would certainly recommend and stay again! Bravo Gallery Hotel Art for a job well done.
Hotel is located less than two blocks from the Ponte Vecchio- you can't get more central than that. location, location, location. Quiet respite from the bustle of Florence- quiet rooms with modern furnishings- beautiful.. Warhol exhibit is a bonus- they have some items on loan from a private Gallery Staff is helpful and very accommodating, they went out of their way to make our stay a pleasure.
I had really high hopes for this hotel as it is part of the Ferragamo collection of hotel. However, it failed in every aspect except for location which is literally next to Ponte Vecchio. Here's where it failed: Service: non-existent. Failed on so many levels. I would go as far as saying that one of the front desk staff was just blatantly not helpful (I took a picture of him and will try to upload it to this review at some point and will share the store below). A few mins after we got into our room, the power went out, either for the entire floor or entire building. We weren't sure what happened and called the front desk to find out. We got a very impatient non-answer which basically didn't tell us anything. We opened the door and there were massive confusion on the hallway from guests in other rooms... no one was able to get an update from the hotel. Not great Room itself is nothing to write home about. What I really didn't like is that they didn't even bother giving you a free bottle of water - and that to me, is BASIC amenity. While I don't expect to have it free flow like a 5 star, there should at least be a bottle/person when it comes to 4 stars. (I stayed at another 4 star for work the week before and it was 2 bottles/person/day - and the rate was cheaper than this one by half). When I called front desk to ask if we can drink tap water, the answer I got (from a lady) was "NO! drink from the mini bar, 4 euros/bottle" and she hung up. I ended up walking to the corner gelato place to buy water - 4 Euros for either 6 or 7 bottles? Then on my last day there, we wanted to see if we can change our train ticket to an earlier time. At the front desk, there was only a bellman (slightly older gentlement) and a guy who was wearing a suit jacket and presumably was at a higher position/proper front desk staff. Guy w the suit jacket just pretend he didn't hear anything and left the bellman struggling to understand what we were saying. Bellman didn't have the best English - which is understandably - he struggled to understand and occasionally asked the guy in the suit to help. Guy in suit was able to answer all his questions b/c he heard THE WHOLE CONVERSATION. However, he refused to speak to us directly, continued in Italian and left the bellman to struggle thru the whole episode. When it was all done, we sarcastically said "thanks for your help" to the guy in suit and he put up the biggest fake/insincere smile and said in great English "anytime". (bellman called the train company - told us we weren't able to change the tickets. We logged online later and turned out, we CAN change the tickets. This was a lot of time wasted to accomplish nothing w the front desk). Oh - and their internet connection wasn't always stable. And the room was noisy as you hear everything that was going on outside on the street. All in, I would never stay at this place or any other Ferragamo place again. It wasn't expensive all things considered but it was overpriced for what it delivered (or didn't deliver for that matter).
The price we paid for the room was exorbitant and totally unjustifiable . The only reeedeming features were the comfort of the bed and pillows ,otherwise it seemed as they were resting on their laurels . In a word , disappointing.
My wife and I had the most wonderful stay we had at the Gallery Art from Oct 1-5. The property was ideal for our stay in Florence, but more importantly, the helpfulness and friendliness of the Manager, Silvia Bonetti and her staff made the time spent truly relaxing. Our room was spotless and well appointed. The breakfast food and service were outstanding and the convenience of the nearby rooftop bar at the Continentale and the riverfront lounge at the Hotel Lungarno were so comfortable with spectacular views. The front desk staff provided great dinner recommendations as fine dining is the perfect way to end a day of exploring this wonderful city. The decor is contemporary Italian with an Andy Warhol theme in the lobby and the rooms well appointed and sparkling. The location is truly the best you could ask for. Just step out the front door and there is the Ponte Vecchio. Go the other direction and all the citys' famous sights are just minutes away. The Gallery Art is a perfect place to locate in Florence for your Italian vacation.
My husband and I just stayed 5 nights at the Gallery Hotel Art. To say the location exceeded our expectations is putting it mildly. The location of this hotel is right along the river and across from the most famous Ponte Vecchio Bridge. It's a short couple of minutes walk to the Uffizi Gallery and the Duomo. The location was very centrally located to everything. The hotel it self was very clean and modern. Our room was very spacious, beautiful bathroom and just a very romantic atmosphere all around. I went to the White Iris Spa one day and had the most wonderful massage by Henda. We were very happy with this hotel, location and would stay here again for sure. I had no idea where to stay in Florence. There were so many choices. I'm really glad this hotel ended up being such a great experience for us.
Great location and friendly staff . Near Ponte Vecchio bridge and easy walk all over Florence. Breakfast area wonderful but make sure it is INCLUDED with your room or they charge too much They need a simple coffee station for mornings but all staff knew where to go for all needs
- Steps from Ponte Vecchio and Uffizi Gallery
- Free WiFi in rooms and public areas
- Onsite dining
- Concierge services
Located in Duomo, Gallery Hotel Art is next to popular attractions like Ponte Vecchio and Uffizi Gallery. This 74-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Palazzo Vecchio and Piazza della Signoria are a short walk from the hotel, which is in the historical district.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is available for a fee.
Gallery Hotel Art's 74 rooms are air-conditioned and provide minibars, safes, and phones. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Desks are also available.
Guests of Gallery Hotel Art enjoy free WiFi in public areas, a library, and free newspapers. Valet parking is available for EUR 35 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include laundry facilities and a porter/bellhop.
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 1073 reviews