Gallery Hotel Art4.0 out of 5.0
Recent guest reviews
Me and all my friends were here for a friend's wedding and we found that the front office staff (ONLY at night) had such a bad attitude with us. This is a summary from multiple independent reports from my friends. Please believe it because the night staff are really very rude! If you ever plan to speak with the front office after 11 pm about anything from room service hours for food or checking out early or arranging transport. Forget about it. You'll be treated like you're a bum who happened upon a few €100 notes just to stay there. They apparently have better things to do at night other than assist their guests. And will be completely uninterested in whatever your request is. Be prepared to be treated like a 3rd class guest. I paid €300per night, just like the next guy, but that doesn't automatically buy you the basic customer service you would think it does. The night staff is terrible and basically answers any legitimate question as if it were redundant with a disgusted look on their face and condescension in their voice (like I already know the streets of Florence... "Which way is Duomo?" "Please walk outside two blocks that way and look towards the sky". No kidding he said that to us.... I wish I would have got his name. Some guy with a salt and pepper beard in his late 40s. If this is just a place to sleep that might be fine, but you will find yourself asking the staff about what time is dinner, can you order me a taxi? Where can I exchange money? They will crap in your face and leave you be... alone and lost in a foreign country and not think twice... (They hate tourists, remember ?) Bottom line. If you're a normal 50+ retiree who sleeps between the hours of 9pm and 7am. Then stay. But if you're any other age and expect the staff to be helpful and treat you with fundamental respect that a human being deserves ... DON'T STAY HERE!
A very nice boutique hotel. Gallery Art is in a great location, which is walking distance from most of the major attractions. We arrived for the first stop on our honeymoon. We were upgraded after I requested a better room. The staff was friendly and helpful. We received a nice restaurant recommendation (Touch) from the concierge, but this seems to be the restaurant they recommend to everyone in the reviews. I would recommend Sabitini and La Giostra as top choices for dining. This hotel is great for a regular trip--not a honeymoon. It is a beautiful hotel and is worthy of consideration. There were a few glitches that made me remove one star: 1) They knew it was our honeymoon and did not do anything to make it feel special. I had to say something to get the benefits referenced in other reviews. They made it right once I said something, however, they should be aware that people read reviews and know what should be offered. 2) They offered me the option to pay in Euros or Dollars. I said that Euros were fine because my credit card had no foreign transaction fee. They explained that the Dollar option was a courtesy and that it made no difference. I eventually agreed to let them charge me in Dollars. It was only after the fact that I realized they add .03 cents to every Dollar. I ended up paying an extra $30 due to the up-charge. The moral of the story is to always request Euros. Other hotels offered this option, however, none pushed it like this one. 3) The wifi in our room did not work. They told us that beforehand, but they could have had it fixed during our stay. We still chose the room because it was a beautiful suite and all of the other rooms were being used. We had to use the lobby wifi. A modern hotel should have working wifi in every room.
Art hotel with Andy Warhol art work. Our room was split level with a lunch and shower room downstairs and a double bed and bathroom upstairs. The air con is unmanageable so despite turning it off or down, it did its own thing so our room was very cold! Other than that, the was a lovely hotel. Well located and part of an arty chain. The branch over the road has a rooftop bar which is impossible to get to unless you go super early. We'd stay again!
If in Florence you have to call yourself 'Art' Hotel, then you should be able to guess the rest. The hotel is tucked away in a side-street, close to all the sites and Ponte Vecchio. The management really really tries hard to be more than an Italian 'quattro stelle' (four stars) hotel. It's a bit like your uncle deciding to become hip and cool and wearing sneakers. It just doesn't feel right. If you like this style of the hotel, book a room at JK Place, they do it right.
We stayed here after leaving Rome. The room was very beautiful and a good size. Location good. My biggest disappointment was the lack of any concierge. The front desk staff are given that task but are not only usually busy, they don't seem to have the knowledge of places to recommend. We had booked wine tours and some dinners through our travel planner and were glad we did. They hadn't even heard of the one restaurant we shared. The last night we asked for a good restaurant nearby and were shown one to go to. It was the worst location with vendors carting their goods by carts by constantly, not one customer, and it was not good. I am not sure I would suggest for tourists as they look for that assistance from time to time. If you don't need any then a great hotel.
Located just next to the Ponte Vecchio and within one block of the uffizi gallery this is a modern oasis among an ancient city. If you want to have a modern environment with clean unadorned lines to return to after a day of touring the renaissance period, this is for you. The staff is really friendly. The dining room and breakfast rooms are very comfortable. Scattered throughout are Warhol prints. The breakfast is tremendous. Don't miss the honey served as an entire slab of honey comb. Happy hour daily. Drinks at 10euros is a deal. Rooms are very spacious with a small seating area. Inside shutters keep them private but when opened looks onto the bustle of Florence which is very nice.
We loved this hotel. It is located on a quite narrow street near the Ponte Vecchio and Ufizzi but you wouldn't know it because it was so quite. The bed and pillows were very comfortable and the room had original, beautiful stone walls with modern facilities. The concierge was extremely helpful for lunch and dinner suggestions. Top notch.
Perfect central location. Next to river and all amenities. We didn't use one taxi our whole stay. Rooms were clean and cosy. Couldn't really fault it. Air conditioning was a very welcome feature. Didn't use conservatory because they were slow but looked comfy sofas!
My wife and I just completed our honeymoon stop in Florence and stayed at the Gallery Art Hotel. Accommodations were wonderful! The room was a great size (Room #704), bed was comfortable, the bathroom was very large and we had a nice private balcony. The hotel was so sweet and delivered a bottle of prosecco upon arrival. Staff was extremely friendly and able to help answer our questions. Location was also fantastic. We were steps from the ponte veccio, the uffizi gallery and nothing else was more than 15 minutes from the hotel. Only negative was that the cleaning staff starts cleaning rooms early and doors to other rooms and the closets slam pretty loudly. Overall a lovely stay!
I loved the hotel and its staff. The concierge, Elisa, arranged for a ticket for me to go the Accademia. Of course I went to see the David, which was magnificent, but it was Andrea del Sarto's Pietà, that struck me most keenly. Then, she made a reservation for me at her favourite restaurant, Touch, which is an absolute must, in my humble opinion.
- Steps from Ponte Vecchio and Uffizi Gallery
- Free WiFi in rooms and public areas
- Onsite dining
- Concierge services
Located in Duomo, Gallery Hotel Art is next to popular attractions like Ponte Vecchio and Uffizi Gallery. This 74-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Palazzo Vecchio and Piazza della Signoria are a short walk from the hotel, which is in the historical district.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start your day off with buffet breakfast, available for a fee.
Gallery Hotel Art's 74 rooms are air-conditioned and provide minibars, safes, and phones. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Desks are also available.
Guests of Gallery Hotel Art enjoy free WiFi in public areas, a library, and free newspapers. Valet parking is available for EUR 35 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include laundry facilities and a porter/bellhop.
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 992 reviews