DoubleTree by Hilton Florence Metropole

4.0 star property

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Photo gallery for DoubleTree by Hilton Florence Metropole

A bartender at a bar with a variety of liquor bottles in the background.
A modern lobby with blue walls, a red sofa, a pink armchair, and a small table with a lamp.
A cityscape through a window with curtains, featuring a prominent dome and a tall tower.
A modern reception area with a curved reception desk, two plush armchairs, a potted plant, and a small table with a book.
A modern lobby with blue walls, a central seating area with sofas and chairs, and a decorative light fixture.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
Via del Cavallaccio 36, Florence, FI, 50142
  • Place, UCI Cinemas Firenze
    ‪2 min walk‬
  • Place, Arno River
    ‪5 min drive‬
  • Place, Cascine Park
    ‪6 min drive‬
  • Airport, Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe King Room with Florance View Non smoking

  • Sleeps 2
  • 1 King Bed

King Guest Room Non smoking

  • Sleeps 2
  • 1 King Bed

King Guest Room with Florance View Non smoking

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Room, City View

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed, City View

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Family)

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, City View, Corner

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Florence

DoubleTree by Hilton Florence Metropole places you within 2 miles (3 km) of Arno River and Cascine Park. This 212-room, 4-star hotel has a restaurant along with conveniences like a 24-hour gym and a conference center.

What's nearby

  • UCI Cinemas Firenze - 2 min walk - 0.1 miles
  • The Garden of Archimedes - 11 min walk - 0.6 miles
  • Parco Fedi - 18 min walk - 1.0 mile
  • Arno River - 5 min drive - 2.1 miles
  • Cascine Park - 6 min drive - 1.8 miles

Getting around

  • Porta al Prato Station - 7 min drive
  • Nenni - Torregalli (Lupi di Toscana) Tram Stop - 20 min walk
  • Florence Airport, Peretola (FLR) - 16 min drive

Restaurants

  • ‪Bar Pasticceria Erg - ‬13 min walk
  • ‪OpS - Il centro molto aperto - ‬16 min walk
  • ‪Il Terzo Cerchio - ‬4 min walk
  • ‪Bar Torello - ‬7 min walk
  • ‪Lounge Bar Piano Terra - ‬1 min walk

About this property

DoubleTree by Hilton Florence Metropole

Guests of DoubleTree by Hilton Florence Metropole enjoy a 24-hour gym, free WiFi in public areas, and a conference center. If you drive, self parking is EUR 10.00 per day, and there's also a train station shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a business center, free newspapers, and a banquet hall.
Flat-screen TVs come with satellite channels. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Refrigerators, minibars, and free newspapers are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Train station pick-up and drop-off shuttle (surcharge) from 10:00 AM to 10:30 PM
  • Train station shuttle at scheduled times
  • Covered self parking on site (EUR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Luci Della Citta

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (5,382 square feet of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per stay
  • Pet weight must not exceed 75 lbs per pet
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Covered self parking fee: EUR 10.00 per day
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Florence Hilton Metropole
Florence Metropole
Florence Metropole Hilton
Hilton Florence
Hilton Florence Metropole
Hilton Metropole Florence
Hilton Metropole Hotel Florence
Metropole Florence
Hilton Florence Metropole Hotel Florence
Hilton Florence Metropole Hotel
Doubletree by Hilton Florence Metropole Hotel
Doubletree by Hilton Florence Metropole Florence
Doubletree by Hilton Florence Metropole Hotel Florence

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Florence Metropole?

DoubleTree by Hilton Florence Metropole provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton Florence Metropole?

As of Jul 21, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Florence Metropole on Aug 1, 2026 start from $141, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around DoubleTree by Hilton Florence Metropole?

This hotel is located in Florence, close to Piazza di Santa Maria Novella, Ponte Vecchio, and Piazza della Signoria. You'll also find Arno River and Fortezza da Basso within a short drive.

Is there parking available at DoubleTree by Hilton Florence Metropole?

Yes, covered parking is offered for EUR 10 per day. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does DoubleTree by Hilton Florence Metropole feature a casino on the premises?

No, DoubleTree by Hilton Florence Metropole doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Florence Metropole?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at DoubleTree by Hilton Florence Metropole?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and a bar/lounge.

Does DoubleTree by Hilton Florence Metropole have a hot tub?

No, there isn't a spa tub at this hotel.

Does DoubleTree by Hilton Florence Metropole feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton Florence Metropole serves a full breakfast for a surcharge each morning at Luci Della Citta.

Does DoubleTree by Hilton Florence Metropole allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at DoubleTree by Hilton Florence Metropole for a fee of EUR 30 per pet, per stay.

Does DoubleTree by Hilton Florence Metropole have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from DoubleTree by Hilton Florence Metropole?

The closest major airport to DoubleTree by Hilton Florence Metropole is Florence Airport, Peretola (FLR), which is 3.5 mi away (16 minutes by car).

Are there rooms with balconies at DoubleTree by Hilton Florence Metropole?

No, you won't find guestrooms with balconies at DoubleTree by Hilton Florence Metropole.

Does DoubleTree by Hilton Florence Metropole have a wedding venue on site?

Take advantage of the wedding venue at DoubleTree by Hilton Florence Metropole if you plan to say "I do" during your trip.

DoubleTree by Hilton Florence Metropole Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 415 out of 1000 reviews
Rating 8 - Good. 378 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Yinon

Liked: Staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2026
Verified

8/10 Good

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, location is far from main attractions but they have a shuttle/van service and drop you at the tram station which it’s a good deal.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

RAYMOND

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and awesome location
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities
The staff was extraordinarily accommodating and welcoming!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rusty

Liked: Staff & service, property conditions & facilities
Great visit
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Nicola Maria

Liked: Cleanliness, amenities, property conditions & facilities
Good staff, room so clean and nice lace to stsy
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay.
Verified

10/10 Excellent

Noredis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! Great hotel!! Staff in front desk very kind and friendly!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sunil

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel. Very good and helpful staff all throughout. The elevators do take some time so remember to factor it in your schedule. Rooms are well maintained and stocked with the basics like water and coffee.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

ROBERTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is always clean & orderly, staff are approachable, friendly & most helpful!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with really nice and helpful staff
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

ayub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in staff were very helpful especially Samuel
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Howard Carter,

Liked: Amenities
Wonderful
Stayed 6 nights in Nov 2025
Verified

6/10 Okay

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean. Hotel was also great. Restaurant manager/ server seemed a bit arrogant and the food (dinner) was terrible. Hotel is in an unpleasant area and we were advised not to walk arou nd the area. No local shops or restaurants. The tram stop also seems to attract unsavoury characters and as a whole felt unsafe..
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Leah

Liked: Cleanliness, amenities, property conditions & facilities
Very nice. Would stay here again.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Camtu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, within short driving distance to very nice shopping mall.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with good views of the city but away from the crowds
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Clean and newer rooms. Hotel staff friendly
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated hotel with very convenient access to the airport and a shuttle to the train station. Staff were amazing and helpful.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place…
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Lidiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, convenient for stop over , near motorway, easy parking. Excellent service and great selection for breakfast. Excellent idea of shuttle bus to nearest tram stop. But even on taxi 20-30 euro to centre.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

David Riddick

Liked: Staff & service, amenities, property conditions & facilities
The staff went above and beyond to ensure we were satisfied with our stay. The staff in every area of service was excellent and the hotel exceeded our expectation. I highly recommend this hotel and will book a stay in the future. Thanks again for easy relax and a wonderful stay.
Stayed 9 nights in Oct 2024
Verified

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a very comfortable stay. Breakfast was nice and convenient. Even though it was not in the city center, it was a short taxi ride away (about €30). Good service and quiet hotel.
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Gisela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is ok for 1 night only or for business.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the executive lounge and the view. The staff was extremely helpful, especially Gessica.
Stayed 2 nights in Sep 2023