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Baymont Inn & Suites Florence by Wyndham

2.0 out of 5.0

Recent guest reviews

Room was nice, clean and comfortable. However, other guests were allowed to party outside to early morning hours.

Old but good. Breakfast is good. Location is good. Friendly staff

I checked in at this location for 2 nights because my 14 year old daughter had end of the grade testing in Florence, SC for Monday, May 13th, Tuesday, May 14th, and Wednesday, May 15th. The 2 nights she and I stayed there, someone was at our door every time I turned around. Housekeeping services came in on us 2 seperate times after we requested no service and at 10:15 am the last day stating they entered because it was close to 11:00 check-out but I had already asked for and been approved for a 12:00 pm later check-out. Our last night there, another guest actually walked into our room with his key given to him and checked into our room by the front desk. They stated to me that they did not have me and my daughter in that room. My daughter and I felt unsafe the entire time we were here. Never again!!

Dirty environment, Cheerios on floor, diapers, refrigerator magnet. Under mattress, dirty linen, dust e everywhere, bath tub dirty, had to ask for clean linen, clean the room, would not recommend.

This hotel is filthy. Before we even got into the room, trash cans outside were overflowing and smelled horrible. Cigarette butts littered the parking lot. The tub doesn’t drain properly and wasn’t clean. The bathroom floor had lots of hairs and dust, and the corners were disgusting. The room looked like the housekeeper just runs the vacuum through the middle of the room. Wrinkled sheets, not neatly tucked make me wonder whether they’re clean. Breakfast had the flimsiest styrofoam coffee cups, brown bananas - we skipped it and just got on the road. Staying here was our mistake. We were here before and had the same experience but thought we were booking a different hotel. We had prepaid, so when we arrived and realized our mistake it was too late.

Dusted floor carpets needs replacement. Dirty toilet

The breakfast was ok. The rooms needed to be updated.

Great breakfast and great price Very nice staff Highly recommended

We have stayed here before,each time is more disappointing,room ok,was awoken at one am, by loud music and cursing. The whole place needs to be updated. Front desk employees need to be friendlier. Probably will not stay here again.

Stayed at many motels up and down i95 and this was one of the cleanest and most comfortable.

not a hotel I would stay at again. Rooms not cleaned properly, did not vacuum, no coffee cups, no kleenex (told their shipment had not come in); at breakfast, no large plates for waffles etc (told couldn't get more until manager came in).

No frills,but price was right. Very convenient,check in was very slow.

Stayed her few years before it was good BUT now it really has fallen into a 1 star motel criteria fees for everything still haven't recieved 50 bucks hold money.,durty tub,we stayed 3 days trash emptied in ona. Can Not the other seen another switch rooms and he said didnt make a difference I cant do it again ill go across town its away from my family but ill take rhe drive

This was supposed to a non smoking room but the room smelled of cigarette smoke. The curtains smelled so bad I am not sure they can be cleaned. I immediately reported this to the front desk who did offer to change my room. We them noted that although there was a coffee pot there were no coffee cups and no cups to use for brushing teeth. Another trip to the front desk and the manager did provide cardboard coffee cups. I took off my shoes but left on my socks. When I took off my socks they were coated with dirt and hair. We also noticed dog food on the floor. Examining the sink we noticed beard whiskers. and the edge of the sink had a black soft buildup on the top edge. The toilet also had heavy stains that could have been from the city water.. This room was not ready to be rented and probably did not have a complete cleaning in at least several weeks. I can only wonder what the other rooms look our. All of these things were reported to the manager whose only comment was we are sorry and have a good day.

Staff were nice. Room was not well kept. Ring of dirtiness in toilet, someones else's hair in bathtub, peices of bark on carpet. We left room and came back and a do not disturb sign was hanging on the door that we did not put on there. We think the maid did it so she didnt have to clean our room. I will never stay here again. No excuse for plaster missing from walls, and a non smoking room to reak of smoke. It was gross. We didnt eat the breakfast because we didnt trust it enough to try it.

Very friendly staff and comfortable accommodations. Breakfast had good amount of options to choose from.

1826 W Lucas Street Florence SC

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Baymont Inn & Suites Florence by Wyndham places you within a 10-minute drive of popular sights such as Florence Civic Center and Magnolia Mall. This 112-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM.


Rooms

Guests can expect to find free WiFi and 32-inch a TV with cable channels. The pillowtop bed provides a full night's sleep and the bathroom offers hair dryers. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Guests of Baymont Inn & Suites Florence by Wyndham have access to an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Suite, 1 King Bed, Non Smoking (One-Bedroom)

King 1 | Sleeps 4

Room, 1 Double Bed, Accessible, Non Smoking

Full 1 | Sleeps 3

Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Suite, 2 Double Beds, Non Smoking (One-Bedroom)

Full 2 | Sleeps 5

Guest reviews for Baymont Inn & Suites Florence by Wyndham

Everyone (57) Couples (13) Business (3) Family (19) Other (7) Friends (1)
4
Everyone

Room was nice, clean and comfortable. However, other guests were allowed to party outside to early morning hours.

By on Jul 3, 2019

Review comment responded on Jul 4, 2019

Good Morning, Thank you for taking the time to leave a review. I do apologize about the other guest being loud outside and this will be addressed with staff to ensure they understand they have to control the noise outside. Again we apologize and look forward to seeing you in the future.

4
Families

Old but good. Breakfast is good. Location is good. Friendly staff

By on Jun 10, 2019

Review comment responded on Jun 10, 2019

Good Morning, Thank you for taking the time to leave a positive review. We are glad you enjoyed your stay and thank you for taking the time to let us know about the staff. Our goal is to please every guest and ensure they have a memorable time with us. We wish you safe travels and look forward to seeing you again in the future.

2
Everyone

By on Jun 8, 2019

Review comment responded on Jun 10, 2019

Good Evening, Thank you for taking the time to leave a review. We look forward to seeing you again in the future

1
Families Business Business Travelers

I checked in at this location for 2 nights because my 14 year old daughter had end of the grade testing in Florence, SC for Monday, May 13th, Tuesday, May 14th, and Wednesday, May 15th. The 2 nights she and I stayed there, someone was at our door every time I turned around. Housekeeping services came in on us 2 seperate times after we requested no service and at 10:15 am the last day stating they entered because it was close to 11:00 check-out but I had already asked for and been approved for a 12:00 pm later check-out. Our last night there, another guest actually walked into our room with his key given to him and checked into our room by the front desk. They stated to me that they did not have me and my daughter in that room. My daughter and I felt unsafe the entire time we were here. Never again!!

By on Jun 1, 2019

Review comment responded on Jun 1, 2019

Good Morning, I would first like to apologize for all of this. This is unacceptable and will be addressed accordingly. I can not say for sure what happened but I will look into this situation further so that it can be addressed immediatly. We appreciate all feedback as it helps us make appropriate changes to ensure the following guest does not have the same issue. Again I am very sorry for this and hope that you will give us another chance in the future to show you how you should be treated. We wish you safe travels. Thank You

2
Business Business Travelers

Dirty environment, Cheerios on floor, diapers, refrigerator magnet. Under mattress, dirty linen, dust e everywhere, bath tub dirty, had to ask for clean linen, clean the room, would not recommend.

By on May 9, 2019

Review comment responded on May 11, 2019

1. Good Morning, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Thanks

1
Everyone

This hotel is filthy. Before we even got into the room, trash cans outside were overflowing and smelled horrible. Cigarette butts littered the parking lot. The tub doesn’t drain properly and wasn’t clean. The bathroom floor had lots of hairs and dust, and the corners were disgusting. The room looked like the housekeeper just runs the vacuum through the middle of the room. Wrinkled sheets, not neatly tucked make me wonder whether they’re clean. Breakfast had the flimsiest styrofoam coffee cups, brown bananas - we skipped it and just got on the road. Staying here was our mistake. We were here before and had the same experience but thought we were booking a different hotel. We had prepaid, so when we arrived and realized our mistake it was too late.

By on Apr 30, 2019

Review comment responded on May 3, 2019

Good Morning, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Thanks

2
Families Friends

Dusted floor carpets needs replacement. Dirty toilet

By on Apr 28, 2019

Review comment responded on May 3, 2019

Good Morning, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Thanks

4
Everyone

By on Apr 23, 2019

Review comment responded on Apr 24, 2019

Good Evening, Thank you for taking the time to leave a positive review for our property. We appreciate all feedback as it helps us continue to make positive changes to the property. We wish you safe travels and look forward to seeing you again in the future. Thanks

4
Everyone

By on Apr 15, 2019

Review comment responded on Apr 16, 2019

Good Evening, We would like to thank you for the positive review. We appreciate all feedback as it helps us make proper improvements to the property. We look forward to having you again in the future and wish you safe travels. Thanks,

2
Families Families

The breakfast was ok. The rooms needed to be updated.

By on Apr 9, 2019

Review comment responded on Apr 30, 2019

Good Morning, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Thanks

Baymont Inn & Suites Florence by Wyndham

1826 W Lucas Street, Florence, SC 29501-1230
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.