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Recent guest reviews

The room smelled of cigarette smoke and mold, microwave was dirty and looked like it had exploded, there was a gap in the door that u could see out. There were a huge flying insects in the room and people hanging out in the parking lot. I did not sleep the whole night and put a chair up to the door to feel a semblance of safety. However, the customer service was great.

It advertised that it slept 5 people but the beds were so tiny I couldn't fit 3 kids in one. We found a couple bugs crawling around. There was mold in the bathtub. The sink was falling through the counter. The pool wasn't open in the middle of summer. Definitely would not stay here again! Only good thing was the man at the check in desk was very friendly.

Sorry to say but please stay away from this hotel. First of all I booked the suite since I have kids and didn’t get the room. They did give me two separate rooms but one of the rooms my kids stayed in was so filthy and had no shower curtain and water dripping all night. The kids couldn't even take a shower. I did mention this to the front desk woman when I checked out and she was like a robot and simply said nothing she can do and I should talk to the manager when she comes in. Unbelievable and will never stay at this hotel again.

The staff was friendly and courteous. They went out of their way to help a difficult customer who was having issues with multiple reservations and check-in of her group. The condition of the room was poor. It was in need of some repair and refurbishing.

I would stay here again, it was clean, comfortable, large room with space to move around, good shower

The bed was uncomfortable. The furniture was from the 70s. Half the electrical outlets didn't work. And mold in the bathroom

Opening the door to our room, we were hit with a horrible smell that remained all through the night. The floor needed vacuuming. There was coffee, dust and other debris all over the counters/surfaces. The microwave needed a lot of cleaning. There were pubic hairs on the bathroom floor. If it wasn't the middle of the night I would have gone elsewhere. We got up and out of there as soon as we could! The room could have met our needs for the night if it had just been cleaned. Sorry to leave this review but others should be warned!

Staff and maid service always friendly and willing to help.

I have a problem getting clean towels but other than that the place is ok

Everything was pretty normal and nice. Good room.

All personnel are friendly and always willing to help you with anything you need. Granted some of the equipment could use some updating... Example: air conditioners and some of the toilets and shower fixtures but these arent something that cant be dealt with when you consider the price you have to pay. At least you dont have roaches or other bugs to deal with.

Staff is very helpful and pleasant.. Maids are always kind and helpful.

Staff was very helpful and accomadating. Front desk staff was very pleasant and friendly.

Their customer service skills are very poor even when they screw up they still refuse to right their wrong now on the other hand she did what she could to assist us they charged the credit card one of the guests in my group and she wasn't even in town, upon our return found out they'd checked her out of her room and refused to give her another room or a refund they can definitely do better

Checked in. The property is filthy inside and out. Carpet was soaking wet. Some lights didn’t work. I was told they had breakfast, but it was only cold cereal, coffee and juice. VERY disappointed.

Front desk employees very nice as well as the maids and maintenance staff.

W Lucas Street Florence SC

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Fitness center
  • Business center

Located 3 mi (4.8 km) from Pee Dee Mental Health Center, Baymont Inn & Suites Florence by Wyndham is within a 10-minute drive of Mcleod Regional Medical Center. This 112-room hotel has conveniences like free breakfast, free in-room WiFi, and a fitness center.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM.


Rooms

The 112 rooms are heated and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also standard.


Property features

Guests of Baymont Inn & Suites Florence by Wyndham enjoy a fitness center, free WiFi in public areas, and a business center. You'll find RV, bus, and truck parking. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and free newspapers.

Room options

Business Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 2

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 5

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Baymont Inn & Suites Florence by Wyndham

Everyone (36) Couples (4) Family (21)
1
Everyone

The room smelled of cigarette smoke and mold, microwave was dirty and looked like it had exploded, there was a gap in the door that u could see out. There were a huge flying insects in the room and people hanging out in the parking lot. I did not sleep the whole night and put a chair up to the door to feel a semblance of safety. However, the customer service was great.

By on Aug 28, 2021

2
Family

It advertised that it slept 5 people but the beds were so tiny I couldn't fit 3 kids in one. We found a couple bugs crawling around. There was mold in the bathtub. The sink was falling through the counter. The pool wasn't open in the middle of summer. Definitely would not stay here again! Only good thing was the man at the check in desk was very friendly.

By on Jul 7, 2021

1
Family

Sorry to say but please stay away from this hotel. First of all I booked the suite since I have kids and didn’t get the room. They did give me two separate rooms but one of the rooms my kids stayed in was so filthy and had no shower curtain and water dripping all night. The kids couldn't even take a shower. I did mention this to the front desk woman when I checked out and she was like a robot and simply said nothing she can do and I should talk to the manager when she comes in. Unbelievable and will never stay at this hotel again.

By on Jun 27, 2021

2
Family

The staff was friendly and courteous. They went out of their way to help a difficult customer who was having issues with multiple reservations and check-in of her group. The condition of the room was poor. It was in need of some repair and refurbishing.

By on May 17, 2021

4
Everyone

I would stay here again, it was clean, comfortable, large room with space to move around, good shower

By on May 14, 2021

1
Partner Couples

The bed was uncomfortable. The furniture was from the 70s. Half the electrical outlets didn't work. And mold in the bathroom

By on May 11, 2021

1
Family with small children

Opening the door to our room, we were hit with a horrible smell that remained all through the night. The floor needed vacuuming. There was coffee, dust and other debris all over the counters/surfaces. The microwave needed a lot of cleaning. There were pubic hairs on the bathroom floor. If it wasn't the middle of the night I would have gone elsewhere. We got up and out of there as soon as we could! The room could have met our needs for the night if it had just been cleaned. Sorry to leave this review but others should be warned!

By on Apr 4, 2021

5
Family

Staff and maid service always friendly and willing to help.

By on Dec 30, 2020

4
Family

I have a problem getting clean towels but other than that the place is ok

By on Dec 30, 2020

4
Everyone

By on Dec 29, 2020

Baymont Inn & Suites Florence by Wyndham

1826 W Lucas Street, Florence, SC 29501-1230
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