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Recent guest reviews

They let people strung out on drug hang out around and on the Property they had us park in a certain area because we had a trailer with us with everything we had to our name on it. Because we are from Florida and had to go collect what we had lefted . So they told us to park at the back neae the fence that it was the most videoed area so we did and at 5 am the next morning crack head came thru the fence and took all of our stuff all but a few bags the same woman lied to the cops said they could not see anything and then my husband caught them fixing the fence right beside our truck amd they wasn't even going to tell us they seen the people take our stuff sounds like to me they had something to do with it do not use Baymont in Florence sc do not

There is nothing good about this place we parked right where the ladys at the desk told us to park because we had a trailer with all of our belong's on it every thing we owed and we was robbed they came thru the fence and took every thing off our trailer and Baymont did not offer any help to give us a free night say or refund or anything we even had to call the police because they would not do it they did nothing to give us justice

Location is OK, but I was filing unsafe.

Roaches bed bugs mold vomit

The room was not clean. What looked like thick dirt or mold was all around the top of the walls. There was a large puddle of water on the bathroom room from the shower that constantly dripped and splashed. Toilet would not stop running. The AC unit sounded like a jet plane getting ready to take off. Let's top it off with the drugged up guy in the next room bellowing the same few words to some song over and over all night

The room smelled of cigarette smoke and mold, microwave was dirty and looked like it had exploded, there was a gap in the door that u could see out. There were a huge flying insects in the room and people hanging out in the parking lot. I did not sleep the whole night and put a chair up to the door to feel a semblance of safety. However, the customer service was great.

It advertised that it slept 5 people but the beds were so tiny I couldn't fit 3 kids in one. We found a couple bugs crawling around. There was mold in the bathtub. The sink was falling through the counter. The pool wasn't open in the middle of summer. Definitely would not stay here again! Only good thing was the man at the check in desk was very friendly.

Sorry to say but please stay away from this hotel. First of all I booked the suite since I have kids and didn’t get the room. They did give me two separate rooms but one of the rooms my kids stayed in was so filthy and had no shower curtain and water dripping all night. The kids couldn't even take a shower. I did mention this to the front desk woman when I checked out and she was like a robot and simply said nothing she can do and I should talk to the manager when she comes in. Unbelievable and will never stay at this hotel again.

The staff was friendly and courteous. They went out of their way to help a difficult customer who was having issues with multiple reservations and check-in of her group. The condition of the room was poor. It was in need of some repair and refurbishing.

I would stay here again, it was clean, comfortable, large room with space to move around, good shower

The bed was uncomfortable. The furniture was from the 70s. Half the electrical outlets didn't work. And mold in the bathroom

Opening the door to our room, we were hit with a horrible smell that remained all through the night. The floor needed vacuuming. There was coffee, dust and other debris all over the counters/surfaces. The microwave needed a lot of cleaning. There were pubic hairs on the bathroom floor. If it wasn't the middle of the night I would have gone elsewhere. We got up and out of there as soon as we could! The room could have met our needs for the night if it had just been cleaned. Sorry to leave this review but others should be warned!

Staff and maid service always friendly and willing to help.

I have a problem getting clean towels but other than that the place is ok

Everything was pretty normal and nice. Good room.

All personnel are friendly and always willing to help you with anything you need. Granted some of the equipment could use some updating... Example: air conditioners and some of the toilets and shower fixtures but these arent something that cant be dealt with when you consider the price you have to pay. At least you dont have roaches or other bugs to deal with.

Staff is very helpful and pleasant.. Maids are always kind and helpful.

Staff was very helpful and accomadating. Front desk staff was very pleasant and friendly.

W Lucas Street Florence SC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center
  • Business center

Located 3 mi (4.8 km) from Pee Dee Mental Health Center, Baymont Inn & Suites Florence by Wyndham is within a 10-minute drive of Beaver Creek Golf Club. This 112-room hotel has free in-room WiFi, free self parking, and a gym.


Rooms

32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.


Property features

Guests of Baymont Inn & Suites Florence by Wyndham enjoy a gym, free WiFi in public areas, and a business center. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and free newspapers.

Room options

Business Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 2

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 5

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Baymont Inn & Suites Florence by Wyndham

Everyone (17) Couples (7) Family (19)
1
Partner Couples

They let people strung out on drug hang out around and on the Property they had us park in a certain area because we had a trailer with us with everything we had to our name on it. Because we are from Florida and had to go collect what we had lefted . So they told us to park at the back neae the fence that it was the most videoed area so we did and at 5 am the next morning crack head came thru the fence and took all of our stuff all but a few bags the same woman lied to the cops said they could not see anything and then my husband caught them fixing the fence right beside our truck amd they wasn't even going to tell us they seen the people take our stuff sounds like to me they had something to do with it do not use Baymont in Florence sc do not

By on Oct 8, 2022

Review comment responded on Oct 25, 2022

Thank you for taking the time to tell us about your experience at Baymont Inn and Suites by Wyndham in Florence, SC. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about your less than satisfying stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn and Suites, we continuously strive to meet your needs and expectations. As the VP of Operations representing the new ownership of the property (9/2), I take comments like these most seriously. Rest assured we have seen the same issues with the property as you have indicated in your post. We have plans already laid out to completely remodel the entire hotel. Everything from the exterior landscaping challenges to the furniture and case goods in the rooms, relaunch plans for breakfast and a complete refresh and retraining of the team in order to serve you better! We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

1
Partner Couples Business Business

There is nothing good about this place we parked right where the ladys at the desk told us to park because we had a trailer with all of our belong's on it every thing we owed and we was robbed they came thru the fence and took every thing off our trailer and Baymont did not offer any help to give us a free night say or refund or anything we even had to call the police because they would not do it they did nothing to give us justice

By on Oct 7, 2022

Review comment responded on Oct 25, 2022

Thank you for taking the time to tell us about your experience at Baymont Inn and Suites by Wyndham in Florence, SC. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about your less than satisfying stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn and Suites, we continuously strive to meet your needs and expectations. As the VP of Operations representing the new ownership of the property (9/2), I take comments like these most seriously. Rest assured we have seen the same issues with the property as you have indicated in your post. We have plans already laid out to completely remodel the entire hotel. Everything from the exterior landscaping challenges to the furniture and case goods in the rooms, relaunch plans for breakfast and a complete refresh and retraining of the team in order to serve you better! We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4
Everyone

Location is OK, but I was filing unsafe.

By on Feb 23, 2022

Review comment responded on Mar 25, 2022

Thank you again for bringing this issue to our attention. The safety and security of our guests is always our top priority.

5
Everyone

By on Dec 12, 2021

1
Family Family with small children

Roaches bed bugs mold vomit

By on Oct 27, 2021

1
Partner Couples

The room was not clean. What looked like thick dirt or mold was all around the top of the walls. There was a large puddle of water on the bathroom room from the shower that constantly dripped and splashed. Toilet would not stop running. The AC unit sounded like a jet plane getting ready to take off. Let's top it off with the drugged up guy in the next room bellowing the same few words to some song over and over all night

By on Sep 20, 2021

1
Everyone

The room smelled of cigarette smoke and mold, microwave was dirty and looked like it had exploded, there was a gap in the door that u could see out. There were a huge flying insects in the room and people hanging out in the parking lot. I did not sleep the whole night and put a chair up to the door to feel a semblance of safety. However, the customer service was great.

By on Aug 28, 2021

2
Family

It advertised that it slept 5 people but the beds were so tiny I couldn't fit 3 kids in one. We found a couple bugs crawling around. There was mold in the bathtub. The sink was falling through the counter. The pool wasn't open in the middle of summer. Definitely would not stay here again! Only good thing was the man at the check in desk was very friendly.

By on Jul 7, 2021

1
Family

Sorry to say but please stay away from this hotel. First of all I booked the suite since I have kids and didn’t get the room. They did give me two separate rooms but one of the rooms my kids stayed in was so filthy and had no shower curtain and water dripping all night. The kids couldn't even take a shower. I did mention this to the front desk woman when I checked out and she was like a robot and simply said nothing she can do and I should talk to the manager when she comes in. Unbelievable and will never stay at this hotel again.

By on Jun 27, 2021

2
Family

The staff was friendly and courteous. They went out of their way to help a difficult customer who was having issues with multiple reservations and check-in of her group. The condition of the room was poor. It was in need of some repair and refurbishing.

By on May 17, 2021

Baymont Inn & Suites Florence by Wyndham

1826 W Lucas Street, Florence, SC 29501-1230
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