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Recent guest reviews

Their customer service skills are very poor even when they screw up they still refuse to right their wrong now on the other hand she did what she could to assist us they charged the credit card one of the guests in my group and she wasn't even in town, upon our return found out they'd checked her out of her room and refused to give her another room or a refund they can definitely do better

Checked in. The property is filthy inside and out. Carpet was soaking wet. Some lights didn’t work. I was told they had breakfast, but it was only cold cereal, coffee and juice. VERY disappointed.

Front desk employees very nice as well as the maids and maintenance staff.

Staff was very nice and always willing to help with any and everything. Rooms are nice size and clean. Was a little disappoint that the pool wasnt open alot of the time. Some of their drink and snack machines were out of order or empty.

The check in person was helpful but not pleasant. I was given a room very different from the picture on Orbitz and that was a disappointment, room was not well maintained, a few items were broke, such as a bench inside. Place could have a fresh paint to lift up, some cracks in ceiling and visible patchs in painting does not look pleasant.

The mattress was dirty, old, and worn. The room was dirty.

The front desk agent was very kind and helpful with directions.this property was very easy to find right off the highway.

It’s clean and convenient For the location that I’m working at plenty of stores close and restaurants

Nothing lame they got roches? The s try aff is cool they take to much mobey its over price

The bathroom wasn't clean well. Hair and stains in tub. Need to update bathroom so won't look nasty.

Room was not cleaned.. There was old food in fridge... matress topper was missing... prostitution ring in full swing... not safe... dirty bathroom... absolutely disgusting!

Do not stay here! Toilet and tub were dirty. The hotel was sold out and so were the other hotels in the area due to two local events. I purchased cleaning supplies at the local Walmart and cleaned the bathroom myself just so we could have a clean shower. There was also a large roach that I killed on the way to check out of the hotel. Certainly not worth the money. Truly disgusting. One night stay. Never ever again!

Poor House keeping Mold in Shover. Room Not Cline Daily.No clean Towels. Room are dusty. Poor House Keeping services.

Room was nice, clean and comfortable. However, other guests were allowed to party outside to early morning hours.

Old but good. Breakfast is good. Location is good. Friendly staff

W Lucas Street Florence SC

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Fitness center
  • Business center

Located 3 mi (4.8 km) from Pee Dee Mental Health Center, Baymont Inn & Suites Florence by Wyndham is within a 10-minute drive of Magnolia Mall. This 112-room hotel has conveniences like free breakfast, free in-room WiFi, and a fitness center.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM.


Rooms

The 112 rooms are heated and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also standard.


Property features

Guests of Baymont Inn & Suites Florence by Wyndham enjoy a fitness center, free WiFi in public areas, and a business center. You'll find RV, bus, and truck parking. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and free newspapers.

Room options

Business Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 2

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Baymont Inn & Suites Florence by Wyndham

Everyone (60) Couples (2) Family (13)
4
Everyone

By on Sep 24, 2020

1
Family Business Business

Their customer service skills are very poor even when they screw up they still refuse to right their wrong now on the other hand she did what she could to assist us they charged the credit card one of the guests in my group and she wasn't even in town, upon our return found out they'd checked her out of her room and refused to give her another room or a refund they can definitely do better

By on Sep 5, 2020

1
Partner Couples Business Business

Checked in. The property is filthy inside and out. Carpet was soaking wet. Some lights didn’t work. I was told they had breakfast, but it was only cold cereal, coffee and juice. VERY disappointed.

By , from Florence, SC on Aug 23, 2020

5
Everyone

By on Aug 14, 2020

Review comment responded on Aug 15, 2020

Thanks for staying with us we appreciate your business!

5
Family with small children Family

Front desk employees very nice as well as the maids and maintenance staff.

By , from Myrtle Beach, SC on Aug 3, 2020

4
Family with small children Family

Staff was very nice and always willing to help with any and everything. Rooms are nice size and clean. Was a little disappoint that the pool wasnt open alot of the time. Some of their drink and snack machines were out of order or empty.

By , from Myrtle Beach, SC on Jul 21, 2020

3
Everyone

The check in person was helpful but not pleasant. I was given a room very different from the picture on Orbitz and that was a disappointment, room was not well maintained, a few items were broke, such as a bench inside. Place could have a fresh paint to lift up, some cracks in ceiling and visible patchs in painting does not look pleasant.

By , from Tampa, FL on Jun 2, 2020

Review comment responded on Jun 17, 2020

Thanks for your feedback and I will make sure I address all concerns with my staff.

2
Family

The mattress was dirty, old, and worn. The room was dirty.

By on Jun 2, 2020

Review comment responded on Jun 2, 2020

Thank you for the feedback

4
Family with small children

The front desk agent was very kind and helpful with directions.this property was very easy to find right off the highway.

By on Feb 19, 2020

Review comment responded on Feb 22, 2020

Thanks for staying with us!

4
Business Business

It’s clean and convenient For the location that I’m working at plenty of stores close and restaurants

By on Jan 19, 2020

Baymont Inn & Suites Florence by Wyndham

1826 W Lucas Street, Florence, SC 29501-1230
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