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Sunstar Alpine Hotel Flims

4.5 star property

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Photo gallery for Sunstar Alpine Hotel Flims

Indoor pool, outdoor pool
Bar (on property)
Hypo-allergenic bedding, free minibar, in-room safe, desk
Sundeck
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

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RUDI DADO, 8, Flims, Graubuenden, 7018
  • Place, Flims Ski Resort
    ‪5 min walk‬
  • Place, Lake Cauma
    ‪8 min walk‬
  • Place, Laax Ski Area
    ‪14 min walk‬

Room options

View all photos for Single Room (Budget)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Single Room (Budget)

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Single Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Single Room, Balcony

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Single Room, Balcony

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room (Budget)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Budget)

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Double Room

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, Balcony

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Double Room, Balcony

  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

About the neighborhood

Flims

Sunstar Alpine Hotel Flims is a short stroll from Flims Ski Resort and Lake Cauma. This 81-room, 4.5-star hotel welcomes guests with free breakfast, a full-service spa, and an outdoor pool.

What's nearby

  • Flims Ski Resort - 5 min walk - 0.3 miles
  • Lake Cauma - 8 min walk - 0.4 miles
  • Laax Ski Area - 14 min walk - 0.8 miles
  • Alpen Arena - 15 min walk - 0.8 miles
  • Foppa Gondola - 15 min walk - 0.8 miles

Getting around

  • Reichenau-Tamins Station - 14 min drive

Restaurants

  • ‪Camino - ‬5 min drive
  • ‪Legna Bar - ‬17 min walk
  • ‪Arena Bar - ‬17 min walk
  • ‪Ella - ‬15 min walk
  • ‪Mulania Restaurant - ‬5 min drive

About this property

Sunstar Alpine Hotel Flims

Guests of Sunstar Alpine Hotel Flims enjoy a full-service spa, an indoor pool, and an outdoor pool. If you drive, self parking is CHF 15 per night, and there's also an airport shuttle. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this ski hotel include a gym, a sauna, and free WiFi in public areas.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Free minibar items, sitting areas, and safes are also standard.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include body wraps, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including Ayurvedic.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Free ski shuttle
  • Self parking on site (CHF 15 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Carigiet

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 420 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Built in 1908
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 15 per accommodation, per night
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Rollaway/extra beds are available for CHF 50 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 5.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CHF 15 per night (in/out privileges)
  • Pet fee: CHF 15 per accommodation, per night
  • Rollaway bed fee: CHF 50 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-11 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve rollaway/extra beds.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Sunstar Alpine Flims

Sunstar Alpine Hotel Flims

Sunstar Flims

Sunstar Flims Hotel

Sunstar Hotel Flims

Sunstar Hotel Flims

Sunstar Alpine Flims Flims

Sunstar Alpine Hotel Flims Hotel

Sunstar Alpine Hotel Flims Flims

Sunstar Alpine Hotel Flims Hotel Flims

Frequently asked questions

Is a free cancellation option available at Sunstar Alpine Hotel Flims?

Sunstar Alpine Hotel Flims offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What is there to do around Sunstar Alpine Hotel Flims?

This hotel is located in Flims, a short 7-minute walk from Flims Ski Resort and also 12 minutes on foot from Lake Cauma. You'll also find Laax Ski Area and Foppa Gondola less than a mile away.

Is there parking available at Sunstar Alpine Hotel Flims?

Yes, parking is offered for CHF 15 per night with in/out privileges.

Is a spa located at Sunstar Alpine Hotel Flims?

There is a full-service spa available for guests to enjoy and services include body wraps, Ayurvedic treatments, massages, and mani/pedis.

Are there luxury amenities available at Sunstar Alpine Hotel Flims?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and a full-service spa at this hotel.

Does Sunstar Alpine Hotel Flims include a casino?

No, Sunstar Alpine Hotel Flims doesn't have a casino.

Is there an indoor pool at Sunstar Alpine Hotel Flims?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

What amenities will couples enjoy at Sunstar Alpine Hotel Flims?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a full-service spa.

Does Sunstar Alpine Hotel Flims have a hot tub?

No, but this hotel does have a steam room.

Does Sunstar Alpine Hotel Flims have a restaurant that serves breakfast?

Yes, Sunstar Alpine Hotel Flims serves free buffet breakfast at Carigiet.

Does Sunstar Alpine Hotel Flims allow pets to stay for free?

Although they can't stay for free, pets are welcome at Sunstar Alpine Hotel Flims for a fee of CHF 15 per accommodation, per night.

Does Sunstar Alpine Hotel Flims have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Are there rooms with balconies at Sunstar Alpine Hotel Flims?

Yes, some guestrooms at Sunstar Alpine Hotel Flims offer a balcony and may feature mountain views.

Does Sunstar Alpine Hotel Flims have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Sunstar Alpine Hotel Flims.

Sunstar Alpine Hotel Flims Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 51 out of 115 reviews
Rating 8 - Good. 53 out of 115 reviews
Rating 6 - Okay. 5 out of 115 reviews
Rating 4 - Poor. 3 out of 115 reviews
Rating 2 - Terrible. 3 out of 115 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beautiful experience set in natural surroundings

Sunstar hotels know true hospitality. They have exceptional attention to detail and we would have liked to have stayed at this hotel a week. The room was wonderful, the service was amazing and our room rate included lift passes which I think was such an incredible touch on an already wonderful experience. Absolutely no doubt I will be returning to this hotel.
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the Sunstar hotel has been sold

we enjoyed our stay, the hotel has a homey feeling, country style of the past, helpful staff, excellent breakfast buffet, quiet surrounding, in walking distance to the main ropeway station, and a most gracious front desk, all this making a great holiday though a bit short. was looking forward to return but it will not happen to my regret.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent family stay, cool dayhikes to the lakes

Very family and child friendly place! Excellent service, crib and child chair provided anytime. There's also a playroom for kids, right next to the bar! :-)
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Lage. Guter Empfang. Sehr grosszügiger Büffet.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bonne adresse !

Excellent rapport qualité prix, bel hôtel très bien situé. C’est très intéressant de prendre la demi pension car on y mange très bien. Patron et personnel très sympathique, à recommander !
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HOTEL MARAVILHOSO....EXCEPCIONAL LOCALIZAÇÃO SHOW...ATENDIMENTO EXCELENTE....ACOMODAÇÕES UM CHARME....
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel als klasse Ausgangsbasis für Wanderungen etc, familienfreundlich
Stayed 2 nights in Jun 2019
Verified

8/10 Good

David

Liked: Cleanliness

Good, solid choice for a family with kids.

This was a good hotel for an extended family with kids with awesome shuttle service to the slopes. The reception/concierge was great--so friendly. This is an old hotel though. Yes, it is charming. But older furnishings, look, etc. Everything worked fine; no issues with TV, water, internet, etc. Large, clean bathroom, comfortable beds. Our particular room for 2 was on smaller side (other adults and kids stayed in another), but it did have a great terrace and the weather permitted us to use it. Breakfast was good and generous, more on the American (heavier) rather than European style of food, but great variety. We did not have dinner at the hotel, so cannot say anything about that. We did have drinks at the bar, and the service there left something to be desired. Our family enjoyed our drinks until staff started turning off all the lights at around 10ish, which to us is way too early. We moved ourselves to the lobby area to finish our drinks and conversation. The gentleman who shooed us out of the bar was working the breakfast room the next morning so perhaps he needed his rest. Also, the hotel is located very close to the bus drop off area. Upon arrival our GPS misled us and we ran around in circles, so we suggest really researching this before going. The area is fine; within short walking distance to plenty of small shops and restaurants. Overall a solid choice. We were here for peak of snowboarding season, so not inexpensive, but you pay for location!
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Sehr gute Lage und freundlicher + kompetenter Service
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great decor/ambiance in the hotel. Nice view from our balcony. Great pool area for relaxing after a day of skiing. Free shuttle to the slopes was great...no schlepping of equipment to the town shuttle!! Staff was extremely friendly. Would definitely stay here again!
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Gustav

Liked: Cleanliness, staff & service
Die Zimmer müssten erneuert werden. Kein Lift zum 5. Stock!!
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Überteuertes Hotel

Überteuertes Hotel für ein normales Standard-Zimmer. Die grösste Fläche des Hotels ist mit Teppich versehen. Das Teppich sieht mind. 35 jährig alt aus und verleiht einen schmudeligen Touch. Sollte mal ersetzt weden oder in heutiger Zeit ohne Teppich. Freundlichkeit des Empfangspersonal ist sehr nett.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flims/Laax skiing

The hotel is super friendly, clean, and has everything you need to enjoy the mountains in the area, either in winter or summer. They also have a very nice and clean wellness area, the pool is on the small side but is still very comfortable. For skiing you need to take the hotel shuttle or walk to the bus stop which is about a 5 minute walk. I would stay here again.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel mit super Wellness-Bereich. Gutes Essen und sehr freundliches Personal.
Stayed 7 nights in Jan 2019
Verified

2/10 Terrible

Malte

Liked: Cleanliness
Disliked: Room comfort

Massenunterkunft Jugenherbergsstyle

Wir haben für eine Nacht ein Zimmer für vier Personen gebucht. In der Buchungsbestätigung wurden vier Einzelbetten bestätigt, die sich vor Ort als zwei simple Pritschen herausstellten, wie man sie aus Jugendherbergen kennt. Diese wurde in ein sehr kleines Zimmer gequetscht, sodass man fast nicht mehr um das eine Queen Bett herumlaufen konnte. Das war eine riesige Enttäuschung, da normalerweise Beistellbetten klar ausgewiesen werden, dieses Hotel sich das aber verkniffen hat. Hätten wir gewusst, dass wir eben nicht vier Einzelbetten erhalten, wären wir niemals in das Hotel gefahren. Vor Ort wurde alles auf Fehler von hotels.com geschoben und man stellte sich quer und mir wurde empfohlen, das nächste Mal einfach über deren Seite zu buchen - ein nächstes Mal wird es aber hunderprozentig nach so einer Enttäuschung einfach nicht geben.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Xie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es ist zwar ein wenig weit von der Talbahnstation weg, aber der hervorragende Schuttle Service kompensiert es. Ich würde das Hotel wieder wählen.
Stayed 1 night in Dec 2018
Verified

4/10 Poor

IVAN

VECCHIO HOTEL

OTTIMA POSIZIONE MA HOTEL VECCHIO E PERSONALE SCORTESE, COLAZIONE SCARSA
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel excellent buffet breakfast and nice location
Stayed 2 nights in Sep 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes hotel, zimmer war gross, personal sehr freundlich
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

ludwig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magi

Mycket mysigt och fräscht hotell i Schweiziska bergen, bra bastu och spa och nära till restauranger och natur.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Übernachtung war am Geburtstag, als Aufmerksamkeit des Hotel-Teams gab es eine handgeschriebene persönliche Karte und eine sehr gute Flasche Wein.
Stayed 1 night in Aug 2018
Verified

4/10 Poor

Stephanie

Disliked: Cleanliness, property conditions & facilities, room comfort

Bei 4 Sternen erwarte ich mehr

Das Hotel ist in die Jahre gekommen und wir haben wohl auch noch ein Budget-Zimmer erwischt. Ich fühlte mich eingeengt im Zimmer... Das Frühstück war sehr gut, aber der Frühstücksraum ist wie in einer Jugendherberge..
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for family

Fantastic hotel. Great atmosphere and location. Pianist played at night. Room with a great view. Included Breakfast was amazing. It felt like a 5 star hotel. Walking distance to a gorgeous lake with plenty of activities. We liked it so much that we delayed our departure time to our next destination.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rekommenderas!

Mycket trevligt hotell, gratis parkering, pool och bastu. Gratis minibar på rummen!! Frukostbuffén var superb och den enda middagen vi åt på hotellet var också helt fantastisk! Bara några minuter till fantastiskt vackra Cauma-sjön.
Stayed 4 nights in Jul 2018
Verified

10/10 Excellent

Charles

Liked: Staff & service, property conditions & facilities, room comfort
Single Room more spacious than expected, with bathtub. Facilities include sauna and steam bath, which facilitated me to relax myself after hiking around.
Stayed 2 nights in Jul 2018

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