Macdonald Rusacks Hotel4.0 out of 5.0
Recent guest reviews
Location was great, hotel lobby and room appearance was nice. However I booked the room knowing that I had business to conduct that required internet. Sadly, the wifi was spotty and not working most of the time. I called down to the front desk and they were of no help. In the end, I had to cancel a couple business meetings including a webcast I was presenting because the internet didn't work. The reception staff was barely apologetic.
Right on the 18th fairway of the Old Course. Small room, as expected, but clean with an acceptable bathroom. People were terrific. Bar/Dining was good. Easy walk to town. We'd stay again!
excellent very good experience nice hotel and nice personal
The MacDonald Rusacks was a comfortable, classy, friendly place. The staff was super efficient and super customer service-oriented. The rooms have comfy terry cloth robes, heated towel racks and great beds. One nice feature is that they have their own parking lot in St. Andrews where parking spaces are at a premium. Another nice feature is the location relative to the Old Course. Our room had a view of the #1 tee box and the #18 green. I spent a lot of time looking out the window watching awe-struck golfers gather on the first tee for their round.
Beautiful new improvements in the perfect location. I will stay again and again as I visit my daughter who attends St. Andrew's. My one complaint is that the rooms need a wee bit more lighting.
All of the Staff were friendly & helpful and the Reception area was very prompt in responding to my emails before our arrival.
My first disappointment happened upon check-in. It was my understanding that breakfast would be included with my room, only to find out it was not. [...] My second disappointment came when I could never get a remote control for the in room television. After the third time asking for one, and never getting one, I gave up trying. I will probably never stay there again[...]
St. Andrews is the birth place of golf so the decor is all golf related and the property is right across the street from the St. Andrews golf course and the ocean. Breathtaking! While our room did not have a view the room was clean, comfortable and well appointed. The staff was also extremely pleasant and accommodating. The only thing that bothered me was that they charged me for a charitable contribution that I then had to go through the process of rejecting from my bill. I prefer if they ask first and charge only if accepted.
Staff very helpful & courteous.