Ramada Fes5.0 out of 5.0
Recent guest reviews
Rude reception, not interested in any form of helping with directions, showing you to your room, maps or just general advice. Barely any english spoken or understood, so again service all round was pretty diabolical. Rooms need a real overhaul as poorly lit, leaky showers & dirty carpets. They tried to check us out a day early, & offered no apology when the booking form was presented to confirm the date we actually were due to leave!
Not the 5 star standard it is made out to be. Shower in the tub with a glass panel separation that leaks water onto floor. No beverage service in room (no kettle/coffie/tea). Airconditioning only on heating mode. UK guests we met complained to reception about frayed towels - we didn't experience this. We were on a group visit. Dinner was included but not any drinks. Overall needs a revamp.
A large tourist hotel that is not being maintained. We stayed here on a recent bus tour through Morocco. The carpets in this establishment are filthy. The window sills are full of bird excrement. The bathrooms could do with a thorough clean. The lighting in the rooms is poor - don't try to read anything after dark. The flowers on the tables outside lifts had seen better days and were drooping. The food was rather bland. Would not stay here again
An old hotel that is not maintained. In the bathroom the faucets drip a very weak stream of water. The dinners and the morning are very poor. The dining room with miserable tablecloths had a little variety of poor coffee. In the poor lighting rooms we had to light a flashlight to see items in the suitcase
Is this a 5* hotel? Rooms are spacious , but not clean enough, water is not running well, not enough electric sockets and too dark. The food is regular , but not typical moroccan . Location is very good.
Great disappointment! The room was quite large, but badky maintained: the taps were spraying water all over, the hairdryer didn' t work, one phone didn't work, etc. A/C worked only partially. Breakfast was minimal and the dining room chaotic. TO BE AVOIDED!
Where to begin? with the not-very-clean bath tubs, or the toilet that won't flush; hair-dryer that don't work, no coffee or evtleen a kettle in the room. Air condition with 2 options: freeze to death, or not operating at all. But I think that the top was (hard to choose between the following two): my room was registered as “not occupied”, so I had the pleasure of someone entering our room while we were already in bed, and – bedbugs bites, which still (after more than a week) are very visible, and ache and itchy. As I was with a group, most of the above apply to some of them as well. Be ware!
An American chain but not the same as in The United States. The location is very good. Breakfast and dinner was not as I expect. Service during breakfast and dinner was too slow.The rooms need to be renovated.
A bit old Burt verry good Classic clas Nice staf Take a room high up , theres a lot of trafic infrond of hotel Good airco Verry good location Nice beds Clean rooms Scary elevator lost of kraks and pieps wen working
Large room with spacious bathroom with toiletries There is a safe in the room but I was amazed that it was not fixed to the wall so we did not use it. We did not feel safe putting things in it. Breakfast and dinner need to be improved quickly There is a bank and a mini market in front of the hotel The hotel is close to the square and main boulevard (5-minute walk) but it is recommended to take care to cross the road because there are no traffic signs and drivers drive quickly and do not stop
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Ville Nouvelle, Ramada Fes is within a mile (2 km) of sights such as Atlas Garden and Borj Fez Mall. This 5-star hotel has 133 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking. In the historical district, it's also near Medersa Bou-Inania and University of Al-Karaouine.
Relish the international cuisine at Le Gourmet Restaurant, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 3 coffee shops/cafés. Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM.
All 133 air-conditioned accommodations feature sitting areas. Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and bathrobes, and beds sport premium bedding. Minibars, safes, and phones are also standard.
Ramada Fes features a nightclub, an outdoor pool, and a fitness center. Free parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 2 meeting rooms.
Reviews from Trip Advisor
40% of guests recommend this hotelTotal of 252 reviews