Riad Bensouda is as magical as the pictures suggest. It is located in an old house that has been restored very tastefully. We had two rooms on the same floor and they were huge, with high ceiling, and windows opening the the courtyard. The roof is amazing, with 3 levels and a wonderful 360 view of ...
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Absolutely beautiful Riad in great location. Lovely staff who worked hard to please guests.
There is a reason this riad is so highly rated. Reibal and his entire staff make sure that their guests are happy and comfortable. Upon arrival, we were greeted with mint tea and Reibal took the time to sit down with us personally to go over Fez, the medina, the souks and any questions and concerns we had. He had great advice and would check in with us each time he saw us. The riad could not be located in a better part of the medina. Unlike many of the other riads, this is located in the area where cars are still allowed, so we had no issues getting cabs, hauling luggage, etc. Our room was spacious and comfortable. We had an early morning tour one day and a very, very early flight another. The staff prepared a to go breakfast for our tour that included everything from juice, fruit, eggs and crepes to plates, cutlery and cups. For our early flight, the staff brought us breakfast to the room the evening before so that we could eat before our cab arrived at 4am. These personal touches made our stay in Fez so enjoyable. I would 100% recommend this riad to anyone visiting Fez.
Pricey for meals but this is a splurge. Everyone nice and attentive.
Our second time to Fes. Very warm staff, happy to help with everything - the boys Soufian and Mohammad are real gentlemen (take the time to know them). Location is quiet, safe and easy to navigate - you won't get lost here. Rooms are clean and comfortable. Breakfast is generous and gives you an opportunity to taste virtually all of the popular local pastries. We had the hotel arrange a driver to pick us up from the airport (150DH which is o.k), he was also very nice, easy going and relaxed - particularly considering he had to wait an extra 1.5hrs as our flight was delayed. Moroccans are hospitable, kind, warm and patient people - you'll enjoy your stay here.