Hotel ibis Fes

Hotel in Fes with a 24-hour business center and a 24-hour front desk

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Where to?

Dates

October 2025

November 2025

Lunch and dinner served, international cuisine

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Pet friendly
Parking available
Breakfast available
24/7 front desk

Explore the area

Avenue Des Almohades Place de la gare, Fes, 30000

Place, Borj Fez Mall
‪11 min walk‬
Place, Blue Gate
‪4 min drive‬
Place, Zaouia Sidi Ahmed Tijani
‪6 min drive‬
Airport, Fes (FEZ-Saiss)
‪19 min drive‬

Room options

Standard Double Room, 1 Double Bed

Good

258 sq ft
Sleeps 2
1 Double Bed

Standard Room, 2 Twin Beds

Exceptional

258 sq ft
Sleeps 2
2 Twin Beds

About the neighborhood

Fes

Located in Ville Nouvelle within a short walk of Borj Fez Mall, Hotel ibis Fes is within a mile (2 km) of Royal Palace. This 3-star hotel welcomes guests with 123 rooms and conveniences like an outdoor pool, free in-room WiFi, and a 24-hour business center.

What's nearby

Borj Fez Mall - 11 min walk - 0.6 miles
Royal Palace - 18 min walk - 1.0 mile
Place Bou Jeloud - 4 min drive - 2.3 miles
Blue Gate - 4 min drive - 2.3 miles
Zaouia Sidi Ahmed Tijani - 6 min drive - 3.4 miles

Getting around

Fes Station - 3 min walk
Rabat (RBA-Salé) - 129 min drive

Restaurants

‪Restaurant Ba Jelloul Fes - ‬8 min walk
‪Pyramides Café - ‬8 min walk
‪Vesuvio - ‬11 min walk
‪Venezia Ice - ‬3 min walk
‪La Piscope - ‬11 min walk

About this property

Hotel ibis Fes

Hotel in Fes with a 24-hour business center and a 24-hour front desk

Guests staying at Hotel ibis Fes enjoy an outdoor pool, a children's pool, and free WiFi in public areas. Self parking is offered for MAD 10 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a 24-hour business center.

32-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Safes, phones, and desks are also standard. Housekeeping is available on request.

An outdoor pool and a children's pool are on site.

Similar properties

Pool
Free WiFi
Restaurant
Air conditioning

$85 nightly

Oct 28 - Oct 29

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Self parking on site (MAD 10 per night)

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MAD 72 per person
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

La Table

Things to do

Children's pool
Outdoor pool
TV in common areas

Family friendly

Children's pool
In-room crib
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop

Business services

2,163 square feet of conference space
24-hour business center
Meeting rooms

Outdoors

Garden
Pool umbrellas
Terrace
Vegetable garden

Accessibility

Elevator

100% renewable energy
3 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1990
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
Reusable cups
Reusable tableware

Room amenities

Bedroom

Free crib
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided

Entertainment

32-inch TV with premium channels

Air conditioning
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Iron/ironing board on request
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for MAD 100 per pet, per night
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for MAD 120.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately MAD 72 per person
Self parking fee: MAD 10 per night
Pet fee: MAD 100 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: MAD 120.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property uses solar energy

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in: noon
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
This property uses solar energy.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Photos in the property description reflect the brand standard and are shown for illustrative purposes only.

Property is also known as

Hotel ibis Fes

ibis Fes

Accor Moussafir Fes

Ibis Moussafir Fes Hotel Fes

Hotel ibis Fes Fes

Hotel ibis Fes Hotel

Hotel ibis Fes Hotel Fes

Frequently asked questions

Is a free cancellation option available at Hotel ibis Fes?

Hotel ibis Fes provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see within easy reach of Hotel ibis Fes?

This hotel is situated in Ville Nouvelle within a short 12-minute walk of Borj Fez Mall and also 17 minutes on foot from Royal Palace. You'll also find Blue Gate and Place Bou Jeloud within a short drive.

Is there parking available at Hotel ibis Fes?

Yes, parking is offered for MAD 10 per night.

Does Hotel ibis Fes include a casino at the property?

No, Hotel ibis Fes doesn't have a casino.

Is there an indoor pool at Hotel ibis Fes?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel ibis Fes?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hotel ibis Fes?

No, there isn't a spa tub at this hotel.

Does Hotel ibis Fes have a restaurant with a breakfast menu?

Yes, Hotel ibis Fes serves buffet breakfast for a surcharge each morning at La Table.

Does Hotel ibis Fes allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel ibis Fes for a fee of MAD 100 per pet, per night.

Are there connecting rooms at Hotel ibis Fes?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hotel ibis Fes?

The closest major airport to Hotel ibis Fes is Fes (FEZ-Saiss), which is 9.1 mi away (26 minutes by car).

Are there rooms with balconies at Hotel ibis Fes?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or pool views.

Hotel ibis Fes Reviews

7.6

Good

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

2/10 Terrible

Aboubakre

Traveled with family

Aug 5, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Upon arrival, we requested a mini fridge for my mother, who requires proper storage for her medications to maintain their effectiveness. To our disappointment, the hotel was unable to provide this basic and essential accommodation. Despite explaining the importance of this request due to medical reasons, the response we received from the staff was not only unhelpful but also unprofessional and rude. Their attitude was dismissive, and the service felt cheap and careless. Given the seriousness of the situation and the lack of empathy and support from the hotel staff, we were left with no choice but to check out early and urgently find alternative accommodation at a nearby hotel that was able to meet our needs. This experience was distressing, unacceptable, and not at all reflective of the standards one should expect from a reputed hotel chain. I will not be recommending Ibis Hotel to anyone in the future, and I hope this feedback prompts serious reflection and improvement in your customer service and medical accommodation policies.

Stayed 4 nights in Aug 2025

8/10 Good

James

Jul 7, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean and great spot if taking a train in or out of fes

Stayed 1 night in Jul 2025

2/10 Terrible

R Lalit

May 27, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I had an extremely disappointing and frustrating one-night stay at I bis Fes, and I would strongly advise against booking this hotel. Despite having a prepaid reservation online, the hotel reception insisted that no payment had been made and demanded full payment again at check-in. I showed them my payment confirmation along with the deducted amount from my bank, yet they continued to treat me like I was trying to cheat them — making me feel like a low-level tourist who couldn’t afford to pay. Completely unprofessional behavior. Unfortunately, the nightmare didn’t stop there. The air conditioner didn’t cool at all — it just blew warm air, and with Morocco’s heat at this time of year, the room was unbearable. I complained three times, went back and forth with the reception, and after over an hour, they finally sent a maintenance person who didn’t speak English. He simply checked the unit and said, “It’s working” — apparently, blowing air equals working AC in their standards. No attempt was made to fix the issue or offer a different room. To top it off, the room itself was a disaster — no towels, no tissue box, no water bottles provided. The room was so small I could barely move around. This was a pathetic and frustrating experience from start to finish. I will never book an I bis hotel again and urge others to avoid this location entirely.

Stayed 1 night in May 2025

6/10 Okay

Verified traveler

May 21, 2025

Ventilation system and facility DOWN

The was no air conditioning during our stay. Only hot air comes out of it. The hotel reception said it was due to the season. Mornings and nights were cooler but during the afternoon was really hot and stuffy. In the reception area air ventilation was stale and insects were hovering around. The room given to us had a tap that just had hot water running and below the sink was the leak was bad. Obviously maintenance of the hotel facilities were lacking. After checking with the receiption they got someone to check on the issues without making sure there was a way to rectify it. We had to varify the situation again and still no solution were given to us at this point. So we headed out of the hotel to catch some fresh air while allowing time for the staff to allow the change of hotel room as requested at the first place. The other room was better but air-conditioning was still an issue here. The only solution to it was to off it totally. Dry heat in the afternoon was not the most pleasant. There was only a slight opening allowed for the window. It does not to much of air circulation but instead you might expect insect bites instead. Definitely not recommended to stay in this hotel unless train station next to it is the main concern you have. Otherwise get a better place elsewhere.

Stayed 2 nights in Apr 2025

6/10 Okay

Abdur

Traveled with partner

May 20, 2025

Disliked: Property conditions & facilities

Toilet was not flushing in the room. The elevator was making lots off noises upon use and made us uncomfortable.

Stayed 1 night in May 2025

8/10 Good

Rosemary

Apr 27, 2025

Liked: Cleanliness, staff & service, room comfort

Fez

Dated property but good for the price, all amenities as advertised. Well kept terrace and pool area. Breakfast buffet had sufficient choices, nothing fancy. Located next to train station with plenty of taxi availability. 5 minute taxi ride to the old medina. Restaurant and housekeeping staff were friendly and helpful. Surrounding area a little gritty, but has some good low cost cafes.

Stayed 6 nights in Apr 2025

2/10 Terrible

JEMILA

Traveled with partner

Apr 19, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

As soon as we got into the parking lot the worker asked for money. He said that if we don’t pay him that he won’t guarantee the safety of the car. We went to check in and the reception said to give the guy in the parking lot the money he’s asking for. That it is better this way. We got to our room and there was a cockroach in the shower and a single pillow in the room with hair aall over the bed. Overall would not recommend staying here. It’s just a horrible experience. Thank god it was only one night.

Stayed 1 night in Apr 2025

6/10 Okay

Amina

Apr 18, 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Apr 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

After we come back from Chefchaouen, we stay here because we take train to Casablanca tomorrow morning. It takes for 30 seconds to get to the train station from the hotel. Also they have a decent restaurant serving ala carte with wine

Stayed 2 nights in Apr 2025

4/10 Poor

tareq

Traveled with group

Apr 9, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is located near the train station, so noisy and too much traffic, not enough parking and unsafe , hotel amenities are very limited , staff is wonderful rooms are clean , breakfast is very poor quality and also very limited , boiled eggs were ice cold

Stayed 1 night in Apr 2025

10/10 Excellent

Khalil

Apr 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Feb 2025

10/10 Excellent

Mbaye

Apr 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Mohibur

Mar 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I arrived late at night trains were delayed. On arrival the system was down but every care was taken to accommodate me whilst they got things back up and running. Suhur was only served until 2 am and no hot drinks but reception staff could see how tired I was and made arrangements for suhur to be served at 3am with hot morrocan tea. It the little things that set apart great customer service. I was really happy and amazed at the service that an offered. .

Stayed 1 night in Mar 2025

4/10 Poor

Tabish

Traveled with family

Mar 6, 2025

Liked: Cleanliness, staff & service, amenities

I stayed at this hotel for eight days. I had prepaid; otherwise, I would have left earlier. I had to change rooms three times. I planned to leave on a weekend, but the staff informed me that they were unable to process cancellations until Monday, forcing me to stay additional nights despite my discomfort. When I first checked in, I was not given the double bed with a balcony that I had booked. The second room had a strong paint smell. The third room finally matched my booking—a double bed with a balcony—but had a musty air conditioning smell. The main issue was the noise. The neighbors played loud music at 1:30 AM. The nearby train station, rather than being convenient, was disruptive due to frequent train horns sounding late into the night. The roads were extremely noisy as well. I had to attempt sleeping with earbuds and bulky noise-canceling headphones, yet I still couldn’t get more than four hours of rest per night. Adding to the disturbance, I could hear dogs fighting outside at midnight, further contributing to the already overwhelming noise levels. I had a second booking for additional guests but decided to cancel it and switch to an Airbnb. This was a much better decision, as I was finally able to sleep and found it to be a better overall experience. On a positive note, the shower was good, though the first room I was given had a cracked showerhead. Cleanliness was acceptable, and the staff was generally good. However, due to the noise the overall is poor.

Stayed 8 nights in Feb 2025

8/10 Good

Jeffrey

Traveled with family

Mar 1, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities

Couldnt be more convenient to the train station. Walked out to find a place for dinner and were discusted by the filth of this city. Got pizza and brought it back to the room. Hotel and room experience was very average. Glad we didnt miss our train.

Stayed 1 night in Feb 2025

6/10 Okay

Mohamed

Feb 26, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Stayed 14 nights in Feb 2025

10/10 Excellent

Abdelilah

Feb 8, 2025

Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Feb 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable and relaxing stay

Stayed 3 nights in Jan 2025

6/10 Okay

abdesslam

Business traveler

Jan 30, 2025

Liked: Cleanliness, staff & service

Stayed 1 night in Jan 2025

10/10 Excellent

MohamedRassoul, Albany

Jan 27, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Jan 2025

8/10 Good

DWAYNE

Jan 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Jan 2025

8/10 Good

k

Traveled with group

Jan 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Next to Fes rail station

NExt to Fes rail station. Plenty of taxis to get around very cheaply or easy to walk. Good swimming pool. Basic room, disappointed there was no kettle to make tea. Comfortable.

Stayed 5 nights in Dec 2024

8/10 Good

Hanane

Dec 31, 2024

Stayed 1 night in Dec 2024

10/10 Excellent

purpose

Dec 22, 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Tabish

Traveled with family

Nov 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel room was a twin room and was absolutely fine. Clean beds, floor, great location with train station and taxi stand. Pool area very relaxing. Plenty of food options for cheap nearby. Check in was simple. Decent price. Would be using it again in future for any trips to Fes. Only small issue would be nice to have few more sockets for electronics but not a big deal at all.

Stayed 4 nights in Nov 2024

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Photo gallery for Hotel ibis Fes

Reviews

Popular amenities

Explore the area

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds

About the neighborhood

Fes

What's nearby

Getting around

Restaurants

About this property

Hotel ibis Fes

Similar properties

Barceló Fès Medina

Barceló Fès Medina

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Reviews

Hotel ibis Fes Reviews

Good

7.6/10

7.6/10

7.0/10

7.4/10

7.2/10

Reviews

2/10 Terrible

Aboubakre

Aboubakre

8/10 Good

James

James

2/10 Terrible

R Lalit

R Lalit

6/10 Okay

Verified traveler

Ventilation system and facility DOWN

Verified traveler

6/10 Okay

Abdur

Abdur

8/10 Good