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Eden Arms Hotel, Durham

3.0 star property

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Photo gallery for Eden Arms Hotel, Durham

Standard Room, 2 Twin Beds | Bathroom | Free toiletries, hair dryer, towels, soap
Reception
Lobby
Front of property
Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Housekeeping

Explore the area

View in a map
Middridge Road, Rushyford, Ferryhill, England, DL17 0LL
  • Place, Windlestone Hall Country Park
    ‪2 min drive‬
  • Place, Durham University
    ‪16 min drive‬
  • Place, Durham Cathedral
    ‪18 min drive‬
  • Airport, Durham (MME-Teesside Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed

  • 100 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds

  • 119 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Double Bed

  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 120 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Ferryhill

Located within a mile (2 km) of Windlestone Hall Country Park, Eden Arms Hotel, Durham is within 3 miles (5 km) of Newton Aycliffe Leisure Centre. This 3-star hotel has 45 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Windlestone Hall Country Park - 2 min drive - 1.9 miles
  • Durham University - 16 min drive - 9.3 miles
  • Durham Cathedral - 18 min drive - 10.7 miles
  • St. James' Park - 48 min drive - 29.9 miles
  • Quayside - 49 min drive - 29.8 miles

Getting around

  • Newton Aycliffe Station - 9 min drive
  • Durham (MME-Teesside Intl.) - 32 min drive

Restaurants

  • ‪Cobblers Hall - ‬3 min drive
  • ‪Greggs - ‬5 min drive
  • ‪Navy Club - ‬4 min drive
  • ‪Mike's Fish Bar - ‬5 min drive
  • ‪Bengal Lounge - ‬4 min drive

About this property

Eden Arms Hotel, Durham

A sauna and free WiFi in public areas are featured at Eden Arms Hotel, Durham. Free parking is included with your stay. Front-desk staff can help with luggage storage, and provide local restaurant recommendations.
Guests can expect 32-inch flat-screen TVs with digital channels and Netflix, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include sitting areas, coffee makers, and desks.
Recreational amenities at the hotel include a sauna.

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The price is $120
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Sauna
  • Steam room

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for GBP 20 per pet, per day
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Eden Arms Ferryhill
Eden Arms Hotel Ferryhill
Eden Arms Hotel Rushyford
Eden Arms Rushyford
Eden Arms Hotel
The Eden Arms Hotel
Eden Arms Hotel Durham
OYO Eden Arms Hotel Durham
Eden Arms Hotel, Durham Hotel
Eden Arms Hotel, Durham Ferryhill
Eden Arms Hotel, Durham Hotel Ferryhill

Frequently asked questions

What's there to do within easy reach of Eden Arms Hotel, Durham?

This hotel is located in Ferryhill, close to National Railway Museum at Shildon, Sedgefield Racecourse, and Auckland Castle. You'll also find Whitworth Hall Country Park and Hardwick Park within a short drive.

Is there parking available at Eden Arms Hotel, Durham?

Yes, self parking is offered for free at the hotel.

Does Eden Arms Hotel, Durham feature a casino at the property?

No, Eden Arms Hotel, Durham doesn't have a casino.

Is there an indoor pool at Eden Arms Hotel, Durham?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Eden Arms Hotel, Durham?

Couples staying at this hotel will appreciate amenities like Netflix and free wired internet as well as a restaurant.

Are there hot tubs at Eden Arms Hotel, Durham?

No, but guests can enjoy a sauna at this hotel.

Does Eden Arms Hotel, Durham have a restaurant that serves breakfast?

No, Eden Arms Hotel, Durham doesn't have a restaurant that serves breakfast.

Does Eden Arms Hotel, Durham allow pets to stay for free?

Although they can't stay for free, pets are welcome at Eden Arms Hotel, Durham for a fee of GBP 20 per pet, per day.

Are there connecting rooms at Eden Arms Hotel, Durham?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Eden Arms Hotel, Durham?

The closest major airport to Eden Arms Hotel, Durham is Durham (MME-Teesside Intl.), which is 14.4 mi away (32 minutes by car). Another top airport is Newcastle Intl. Airport (NCL), which is around 27.1 mi away.

Are there rooms with balconies at Eden Arms Hotel, Durham?

No, there aren't any guestrooms with balconies at Eden Arms Hotel, Durham.

Eden Arms Hotel, Durham Reviews

Reviews

6.8
Rating 10 - Excellent. 6 out of 46 reviews
Rating 8 - Good. 19 out of 46 reviews
Rating 6 - Okay. 9 out of 46 reviews
Rating 4 - Poor. 7 out of 46 reviews
Rating 2 - Terrible. 5 out of 46 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night Stopover

Just stopped for one night on my way to Newcastle enjoyed the stay
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Not as it looks like on the web page

Photos on website look great, but it is not like that inside. Bathroom tiles need regrouted, silicon seal old and tired with pink mould visible, windows faulty, paint peeling from roof and window ledge. The hotel requires a major revamp.
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
The ground floor is muliti level. From reception you need to climb one flight of stairs to reach the Bar area and down another flight of stairs to go for Breakfast. Our room was on the first floor and required 3 flights of stairs. No lift
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Lovely staff clean and tidy, will be going back
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool closed, stops serving food at 7.30pm, pipes bang and clatter all night, the kettle didn't work, the room door didn't lock and I think it's actually a care home for the elderly. No -one was under 65. The wallpaper and paint peeling. The bed was uncomfortable. Terrible.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It was rather unfortunate that the swimming pool was closed while we were there. The water pipes were very noisy.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff where helpful especially the receptionist and the afternoon bar staff. Unfortunately there are no lifts as disabled this was an issue as room was up stairs and along very long corridor. They introduced a new menu when we chose items from the menu we where told the fish order hadnt arrived also various lines where different in areas- WHY. We finally ordered however wasnt what we wanted i must say we where a party of 5, cheesy chips came which were disgraceful and was handed back. We were staying at this hotel as it was local to a very personnel event therefore was not a jolly so it was awful when we all went to bed after a very stressful day , could not go to sleep because our rooms where above the dining room where a singer was singing until 10.38pm very difficult, maybe we should have been told when we arrived. Breakfast was good and again staff pleasant.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eden Arms

Lovely place really helpful staff, however check out is at 10am and breakfast is 8am to 9am so felt a bit rushed leaving after a lovely evening at Kynren...
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
It was dated and need o a up keep not very clean rooms ok only there 1 night
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Gillian

Liked: Cleanliness, staff & service

Clean and efficient

Stayed at the Eden arms for one night on a business trip. The hotel is dated in decor and breakfast choices but it was clean and the staff were lovely. The service was efficient and friendly and the room had a hairdryer, tea/coffee making facilities and ironing board/iron which is really all that was needed. I did not have the chance to use the leisure facilities so can’t comment on those. Only negative was the lack of mobile phone reception at the hotel but there is free WiFi available.
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
needs to be repaired, the staff was ok. Restaurant limited opping time
Stayed 3 nights in Jun 2019
Verified

2/10 Terrible

Haresh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run down hotel

Run down hotel next to a noisy dual carriageway.
Stayed 2 nights in Jun 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely an d clean staff were a bit stuck up and food wasn't very nice
Stayed 1 night in May 2019
Verified

4/10 Poor

Jamie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is in need of refurbishment and mainly caters for bus trips , the food is average, that being said the staff are very friendly but I won’t be rushing back
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all lovely, the handyman made us laugh everyday. Such a cheery guy. Manager very accommodating.
Stayed 2 nights in Apr 2019
Verified

6/10 Okay

Craig

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel and staff. Not suitable for a business

Very nice comfortable and quiet rooms. The food is nice in the restaurant. There is no WiFi or mobile signal . The meal times are very restrictive. Breakfast starts at 8 AM. This hotel is not suited for business travellers.
Stayed 4 nights in Feb 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Breakfast on first morning had run out of bacon ,sausage , hash browns fifteen minutes before closing time!, Bedroom could be very good but too much paint pealing off, much of the wallpaper coming off! Basically the bedroom was tatty. Breakfast problems were really improved for second day.
Stayed 2 nights in Jun 2018
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, room comfort
We thought our room was very well appointed, clean and well equipped. The menu for evening meals wasn't very adventurous and the times for breakfasts, 8 till 9 not very 21st Century! Some parts of the hotel were looking a bit tired too. The member of staff that checked us in was very friendly.
Verified

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Mould on Lampshades, room dark, needs refreshing/decoration. Meal Lukewarm and poor quality
Stayed 1 night in Dec 2017
Verified

6/10 Okay

Frank

Liked: Cleanliness

Not suitable for business stays

Not suitable for business stays as it is a shearings coach holiday hotel
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location, nice room, great breakfast
Stayed 1 night in Sep 2017
Verified

2/10 Terrible

sam

Disliked: Cleanliness, property conditions & facilities, room comfort

stop off

disappointing stay given the price of the room. Tfhe room looked like it was in the middle of being decorated. Bed was small and not comfortable. Sound proofing not good.
Stayed 1 night in Sep 2017
Verified

4/10 Poor

Andrew

Disliked: Staff & service, property conditions & facilities

Average experience with some issues

The service was okay but the wifi/internet is not reliable and does not work properly in the rooms. The night porter had to sort out my access when I was in the common areas. The shower was not working in my room and the bathroom and room generally were rather tired. The room rate is fine but this reflects the quality I feel. Bar food and restaurant generally fine
Stayed 1 night in Sep 2017
Verified

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing experience.

This hotel had a well worn look. Lighting in bedroom was very poor, not enough light to read. We had to read in the lounge area. Wi-if was very difficult to log Into. The evening meal menu was very poor and the bar menu was even worse.
Stayed 1 night in Jun 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Great to come back after a number of years. N

Only stayed onne night but very impressed with room, facilites and cleanliness.
Stayed 1 night in May 2017