Ocean Coral Spring - All Inclusive

5.0 star property

Choose dates to view prices

Photo gallery for Ocean Coral Spring - All Inclusive

Property grounds
Lobby sitting area
8 restaurants, breakfast served
View from room
2 outdoor pools, open 8:00 AM to 6:00 PM, cabanas (surcharge)

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Breakfast included
  • All inclusive
  • Free WiFi

Explore the area

View in a map
Mountain Spring Bay, Falmouth, 07, WI
  • Place, Burwood Beach
    ‪6 min drive‬
  • Place, Blue Waters Beach Club
    ‪10 min drive‬
  • Place, Luminous Lagoon
    ‪10 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪53 min drive‬

Room options

Daisy Family Junior Suite

7.4 out of 10
Good
(41 reviews)
  • Garden view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Privilege Junior Suite

8.2 out of 10
Very good
(31 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Privilege RoofTop Junior Suite

7.0 out of 10
Good
(4 reviews)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Privilege Junior Suite Swim-up

7.6 out of 10
Good
(7 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Privilege Junior Suite Ocean Front

7.8 out of 10
Good
(27 reviews)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Garden View

8.0 out of 10
Very good
(327 reviews)
  • Garden view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Pool View

8.2 out of 10
Very good
(131 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

RoofTop Junior Suite

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Swim Up Junior Suite

8.0 out of 10
Very good
(48 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Ocean View

7.8 out of 10
Good
(88 reviews)
  • Ocean view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Privilege Master Suite

  • Ocean view
  • 958 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Privilege RoofTop Master Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 958 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Privilege Swim up Master Suite

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 958 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Falmouth

Located 2.7 mi (4.4 km) from Burwood Beach, Ocean Coral Spring - All Inclusive is within a 10-minute drive of other popular attractions like Luminous Lagoon. This 513-room, 5-star resort welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • Burwood Beach - 6 min drive - 2.8 miles
  • Blue Waters Beach Club - 10 min drive - 4.5 miles
  • Luminous Lagoon - 10 min drive - 5.3 miles
  • Martha Brae River - 13 min drive - 7.6 miles
  • Silver Sands Public Beach - 16 min drive - 7.3 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 45 min drive

Restaurants

  • ‪White Bay - ‬9 min drive
  • ‪Captain's Market - ‬3 min walk
  • ‪Napoli - ‬9 min drive
  • ‪Sugar Cain - ‬3 min walk
  • ‪Steakhouse - ‬6 min walk

About this property

Ocean Coral Spring - All Inclusive

Ocean Coral Spring - All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and access to locker space. Other amenities at this all-inclusive resort include a free water park, a nightclub, and karaoke.
Guests can expect free WiFi and 55-inch LED TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include free minibar items, balconies, and sitting areas.
A private beach, 2 outdoor tennis courts, and a complimentary water park with a lazy river and waterslides are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio Spa by Etra has 11 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 8 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Locanda
  • Martha's Market
  • Sakura
  • Sugar Cane
  • Thali

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour gym
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Bowling alley
  • Canoeing
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Lazy river
  • Library
  • Nightclub
  • Paddleboard
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center (9,042 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (32 inch wide door)
  • Hand-held showerhead
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Ocean Coral Spring
Ocean Coral Spring Inclusive
Ocean Coral Spring All Inclusive
Ocean Coral Spring Resort All inclusive
Ocean Coral Spring - All Inclusive Resort
Ocean Coral Spring - All Inclusive Falmouth
Ocean Coral Spring - All Inclusive Resort Falmouth

Frequently asked questions

Will I find all-inclusive rates at Ocean Coral Spring - All Inclusive?

Ocean Coral Spring - All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals. Activities include cooking classes, dance classes, and live performances.

How much does it cost to stay at Ocean Coral Spring - All Inclusive?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Ocean Coral Spring - All Inclusive on May 4, 2026 start from $409, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Ocean Coral Spring - All Inclusive?

Ocean Coral Spring - All Inclusive provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see within easy reach of Ocean Coral Spring - All Inclusive?

Based on positive ratings, guests enjoy the resort's location in Falmouth, which is close to Silver Sands Public Beach, Luminous Lagoon, and Martha Brae River. You'll also find Burwood Beach and Blue Waters Beach Club within a short drive.

Is parking available on site at Ocean Coral Spring - All Inclusive?

Yes, there is wheelchair-accessible van parking available.

Is there a spa available at Ocean Coral Spring - All Inclusive?

Despacio Spa by Etra is the resort's spa and services include beach massages, hot stone massages, hydrotherapy, and couples treatments.

Does Ocean Coral Spring - All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as a free water park, a private beach, and beachside massages at this resort.

Does Ocean Coral Spring - All Inclusive include a casino?

No, Ocean Coral Spring - All Inclusive doesn't have a casino.

Will I find an indoor pool at Ocean Coral Spring - All Inclusive?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 6:00 PM.

What do couples enjoy most about Ocean Coral Spring - All Inclusive?

There are many amenities for couples at this resort, including a private beach and a beach bar plus some guestrooms feature a private pool.

Are there hot tubs at Ocean Coral Spring - All Inclusive?

No, but guests can enjoy a sauna at this resort.

Does Ocean Coral Spring - All Inclusive have a restaurant that serves breakfast?

Yes, Ocean Coral Spring - All Inclusive has 8 restaurants, and serves free buffet breakfast each morning.

Will Ocean Coral Spring - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Ocean Coral Spring - All Inclusive.

Are there connecting rooms at Ocean Coral Spring - All Inclusive?

Yes, you can book connecting rooms at this resort for your group or family vacation.

What is the closest airport to Ocean Coral Spring - All Inclusive?

The closest major airport to Ocean Coral Spring - All Inclusive is Sir Donald Sangster Intl. Airport (MBJ), which is 25.8 mi away (45 minutes by car).

Are there rooms with balconies that I can book at Ocean Coral Spring - All Inclusive?

Yes, every guestroom at Ocean Coral Spring - All Inclusive comes with a balcony and some offer ocean and garden views.

Does Ocean Coral Spring - All Inclusive host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Ocean Coral Spring - All Inclusive.

Ocean Coral Spring - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 2207 out of 4069 reviews
Rating 8 - Good. 837 out of 4069 reviews
Rating 6 - Okay. 509 out of 4069 reviews
Rating 4 - Poor. 268 out of 4069 reviews
Rating 2 - Terrible. 248 out of 4069 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Lorreann

Liked: Cleanliness, amenities, property conditions & facilities
Its is a great place to stay. They are inflexible when you make mistakes on booking they are not open to making changes even in light of family emergencies ; It is also advertised free airport transportation and it is not. Its is 55 each way and the property is 45mins from the airport
Stayed 2 nights in Apr 2026

10/10 Excellent

Fayeza

Stayed 6 nights in Mar 2026

10/10 Excellent

Kirsten Paige

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here’s the real deal: I did SO MUCH RESEARCH and finally chose this resort for the swim up suite, lazy river and all inclusive. We were there the first week of March so there was still a bit of a chill in the pool water but not the ocean. The pools were still lovely and clean. The room was comfortable and clean. I sleep hot and was glad that the rooms are pretty cold if you want them to be. The staff were very friendly and helpful and we had no trouble getting every single thing we asked for, including buckets of ice daily. The minibar refills daily with bottled water, coke, Coke Zero, sprite and juice. Food: unlimited access to decent food. Not “oh my god this is so good” food but good enough that I had no complaints. Skip the Red Snapper restaurant, it was average. Not great, not bad though. Sakura is the hibachi restaurant and the food was fresh and very good there. Chef was a treat. My husband raved about Martha’s Market (the huge buffet) for breakfast. We also ate a lunch and dinner there and found it pretty good and plentiful (very similar to those huge Chinese buffets in the US). You’re not going to get high quality seafood on all inclusive but they had the option to purchase lobster, etc. The beach was average and the water felt great. There were plenty of seats and the waiters came by often. Some rocky areas on the beach but not too bad, just watch where you’re going. My favorite: the Jamaican Jerk shack on the beach had the best chicken I think I’ve ever had.
Stayed 4 nights in Mar 2026

6/10 Okay

Dionne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It took me almost 2hrs for my room to be ready at check-in, after traveling all day getting a shower and relaxing is very important
Stayed 3 nights in Feb 2026

10/10 Excellent

Brandi

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful the staff were amazing i enjoyed every second i was here the only thing i would change is there was a faint smell in the bathroom not to bad tho I WILL BE BACK
Stayed 3 nights in Jan 2026

10/10 Excellent

Marna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, helpful, always smiling always greeting you. We had a swim up room. It was amazing. It was great being able to take a quick dip. The ocean lagoon was a perfect size. The snorkeling was good. Saw some wonderful ocean creatures. The food was amazing so many options. Try the Japanese restaurant it was great food and very entertaining. We will definitely make a trip back.
Stayed 7 nights in Jan 2026

10/10 Excellent

Azadeh

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The resort was amazing! Beautiful and clean beach, amazing pools and kid's water park. Perfect for families with kids.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great food
Stayed 4 nights in Jan 2026

10/10 Excellent

Trudy Ann

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Emmanuel

Stayed 5 nights in Jan 2026

10/10 Excellent

Meghana

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great excellent all inclusive resort Friendly staff and expedia agent were there for tours and support in case of cancellations awesome food but limited menu Best beach and pool to relax Entertainment can be little innovative
Stayed 3 nights in Jan 2026

10/10 Excellent

Travis

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 7 nights in Jan 2026

10/10 Excellent

Clarice

Liked: Cleanliness, staff & service, amenities
Great stay and service!
Stayed 6 nights in Jan 2026

2/10 Terrible

ADRINA

Stayed 1 night in Jan 2026

10/10 Excellent

JOSEPH WADIE

Liked: Cleanliness, amenities, property conditions & facilities
very good
Stayed 5 nights in Jan 2026

10/10 Excellent

Marshall Francis, Atoka

Liked: Cleanliness, amenities, property conditions & facilities
Been there twice. 🔥🔥🔥
Stayed 9 nights in Dec 2025

10/10 Excellent

Tanjina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
For perspective—I went with a 7 year old and a 1 year old! And I loved every bit of it! I had a double bed that overlooked the waterpark and the ocean. Rooms were clean and past my expectations. From front desk-to the bell boys-the staff all around the hotel I was pleased! As someone that isn’t a fan of islands or don’t really care for beaches, my stay at this resort changed my views. However, you need reservations for two of the 10 restaurants that they have. And I must say the both sucked and I’m glad they had the buffet to go to aftwards. Sakura—hibatchi style food, the service and chef was great but food was 0. The other Italian restaurant—let’s just say my steak looked like jail food and the entrees were bland. We were lucky enough to go the main buffet which had something for everyone—me my husband, and kids. Some of the staffs at the restaurants looked like they didn’t want to be there be there but that didn’t ruin our trip. We made the best of it! We will most likely be back and that’s coming from someone who usually don’t return to places after visiting them.
Stayed 4 nights in Jan 2026

2/10 Terrible

Jennifer

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room… several complaints about the cleanliness of the room went without correction. Food was subpar. Service with the exception of customer service was poor.
Stayed 5 nights in Jan 2026

10/10 Excellent

Kenzie Jane

Traveled with group
Liked: Cleanliness, property conditions & facilities
Resort was clean and my favorite part was the swim up bars and hibachi dinner
Stayed 3 nights in Jan 2026

10/10 Excellent

Janet Viana

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean spotless and she left a motivational quote everyday
Stayed 5 nights in Jan 2026

8/10 Good

Hassanatou

The room was very clean and staff is very nice. The only issue I had was
Stayed 4 nights in Jan 2026

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything stood out
Stayed 3 nights in Jan 2026

6/10 Okay

RAVI, Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Pool, Bar, Specially coffee shop was good.
Stayed 5 nights in Jan 2026

8/10 Good

Alyssa

Traveled with family and small children
Liked: Cleanliness, amenities
family vacation and overall had a positive experience, with a few important things to note. The pools are clean but not heated, so they’re chilly at first (including the swim-out rooms), though refreshing once you’re in. The beach is rocky, so water shoes are a must. We did experience a safety concern when someone in our group cut their foot on an older pool chair with exposed bolts. Getting first aid was difficult—even with Privilege service, we were told to walk to the nurse’s station instead of receiving help at the pool. Having basic first aid supplies nearby would make a big difference. Four adults in our group had spa massages, and all had unusual, uncomfortable experiences related to how our feet were handled. Nothing definitive occurred, but the experience felt unprofessional and left us uneasy. Check-in was chaotic, and our room wasn’t ready upon arrival despite Privilege status. The room initially lacked blankets, robes, and towels, but once resolved, it was fine. There was some construction due to hurricane damage, but it did not impact our stay. Staff interactions were mixed—some were wonderful, others came across as abrasive. Positives: food was consistently good, the buffet was clean, and our kids (7 and 10) absolutely loved the water park and family-friendly pool games. Despite a few issues, we would recommend this resort, especially for families. With improvements to safety and service consistency, it could be much better.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ian

Stayed 6 nights in Jan 2026