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Quality Inn & Suites Conference Center

3.0 out of 5.0

Recent guest reviews

A bit dated but Clean, friendly and helpful. Nicely located. Near Longwood Garden, Brandywine and the Chester countryside.

I would give this a better overall rating except I only got room service on two out of four days. The room was clean. The bed was comfortable. The amenities were good (fridge, microwave, coffee maker).

Maids didn't make up room twice and never left replacement cups or glasses

Convenient location. Great for dogs. Friendly staff.

The air was broken and stuck on 65 degrees the TV did not work none of the available Outlets worked and the phone did not work I complained and got a new room which was much better but it was a nuisance to switch

Shower drain clogged with hair. Curtain rod loose so curtain wouldn't close. Reservation wasn't in their system when I arrived. Staff was extremely happy to help and we're all terrific. I still would not recommend nor return.

Bathroom ceiling had a lot of black mold. We all woke up sick the next morning. Management ignored our complaints. If you stay here throughly check your room.

The bathroom was small with a small vanity with only one sink. The complimentary breakfast was pitiful. The only hot items were oatmeal and the coffee which left a lot to be desired. No eggs ,bagels , cream chese. I had a blueberry muffin that was stale. Had to catch breakfast on the road. Everything else was OK for the price.

Adequate, but not much more. The staff is friendly and helpful, but the rooms need maintenance, and the continental breakfast bar was disappointing and mostly unattended, so when the milk or hot water ran out, there was nowhere to turn.

Because we were new to the area, you were difficult to find. We were passed the entrance when we saw the sign for the hotel and therefore had to take the exit ramp and turn around. When we came upon it a second time, we couldn't find the entrance and traffic was heavy and fast. We did get off the highway but onto the wrong road. We turned around and sat there waiting to get out and were able to see the way to get in. Being on vacation, it is nice to sleep in. BUT in sleeping in, we miss breakfast. Why is it over so early? We came down at 9:15 only to find leftovers and no coffee. It was a great disappointment. The place was clean, comfortable and we enjoyed our stay other than the breakfast that wasn't there. Pat T

It wasn't the Ritz but was a decent room for the price. It was comfortable & clean...and the staff was very friendly and attentive.

The hotel was very good for the price and stay. Rooms were a bit smaller than I expected. The staff was professional and accommodating.

The hotel was as described.. The place was pretty clean.. Once I got there a little after 3pm, my room wasn't ready, but they did have another option that I accepted and was pleased with. The staff was very accommodating. The hotel was in a great location right off the highway and less than 10 minutes from West Chester University.. This was a nice place just for an over night stay.

Convenient location with excellent staff. Also nice business office for printing and other needs

We booked this hotel room, on the road, at 0200 hrs. Upon arrival at 230am, front desk advised us check in was supposed to be no earlier than that day at 3pm. However, he allowed me an earlier check in at 300am. At 900 am we came to breakfast and I tried to check out but the manager explained my check out was supposed to be next day at 1100am. Well, my wife and I went to visit some relatives and we returned to the hotel room at the end of the day. Next morning, we had breakfast and checked out at 1100 am as recommended by the manager.

Some construction going on in hallways. Window only had sheers on it which I had to rig to stay closed. Need room darkening curtains. Hotel had a restaurant with bar which we used. Ate dinner and breakfast. Well worth it. Food and drinks reasonably priced. Would recommend this hotel. It is also a lot bigger than it looks. Many rooms

Clean room, with all amenities exactly as described.

Only stayed at this hotel for one night while we took a day-cation. The man at the desk was very friendly and checked us in quickly. The room was clean, bed was comfy, and the shower had good water pressure. The pool looked nice as well but we didn't have time to enjoy it. Check out time was noon which was also very convenient and let us sleep late.

Stayed there while visiting relatives. The pool was great for the kids.It was a really nice place to stay and recoup.

No problems…repeatedly use this hotel for business based on service.

943 S High Street West Chester PA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Quality Inn & Suites Conference Center places you within a mile (2 km) of popular attractions like West Chester University of Pennsylvania and Tee It Up Golf Center. This 141-room, 3-star hotel has free breakfast, an outdoor pool, and a 24-hour fitness center. Chester County Historical Society and Brandywine Picnic Park are also nearby.


Dining

Free hot/cold buffet breakfast is included with your stay. This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

All 141 air-conditioned accommodations feature sitting areas. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are other standard amenities.


Property features

At Quality Inn & Suites Conference Center, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Other amenities at this family-friendly hotel include 6 meeting rooms, a 24-hour business center, and a seasonal outdoor pool.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Quality Inn & Suites Conference Center

Everyone (6) Business (14) Couples (26) Family (16) Friends (4) Other (5)
4

affordable hotel

Everyone

A bit dated but Clean, friendly and helpful. Nicely located. Near Longwood Garden, Brandywine and the Chester countryside.

By , from nj on Sep 24, 2017

Review comment responded on Sep 26, 2017

Thank you for taking the time for giving us positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

3

good value

Everyone

I would give this a better overall rating except I only got room service on two out of four days. The room was clean. The bed was comfortable. The amenities were good (fridge, microwave, coffee maker).

By on May 31, 2017

Review comment responded on Jun 2, 2017

Thank you for good review! I am very happy to hear that you found our hotel convenient for all your needs. Thank you for all your kind comments. We look forward to seeing you again soon.

2

good hotel but terrible maid svs

Everyone

Maids didn't make up room twice and never left replacement cups or glasses

By on Jan 7, 2017

Review comment responded on Apr 1, 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4
Everyone

Convenient location. Great for dogs. Friendly staff.

By , from Washington, DC on Dec 3, 2016

Review comment responded on Dec 21, 2016

Thank you for your feedback regarding your recent stay with us! We're all glad you've enjoyed your stay. We hope to see you again soon!

2

you get what you pay for

Everyone

The air was broken and stuck on 65 degrees the TV did not work none of the available Outlets worked and the phone did not work I complained and got a new room which was much better but it was a nuisance to switch

By on Nov 6, 2016

Review comment responded on Nov 28, 2016

Thank you for taking the time on posting your feedback regarding your recent stay with us. We strive to provide the perfect stay with all expectations exceeded for every guest. I apologize that you have to switch rooms. Our intentions is to always give quality stay experience. We hope to have the opportunity in the near future to show you how your remarks were used constructively.

2
Everyone

Shower drain clogged with hair. Curtain rod loose so curtain wouldn't close. Reservation wasn't in their system when I arrived. Staff was extremely happy to help and we're all terrific. I still would not recommend nor return.

By on Sep 3, 2016

Review comment responded on Apr 3, 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

1

miley bathroom made us sick

GetawayWithFriends

Bathroom ceiling had a lot of black mold. We all woke up sick the next morning. Management ignored our complaints. If you stay here throughly check your room.

By on Jan 2, 2016

3

a bit disappointing

Singles

The bathroom was small with a small vanity with only one sink. The complimentary breakfast was pitiful. The only hot items were oatmeal and the coffee which left a lot to be desired. No eggs ,bagels , cream chese. I had a blueberry muffin that was stale. Had to catch breakfast on the road. Everything else was OK for the price.

By on Dec 16, 2015

2

no frills

BusinessTravelers

Adequate, but not much more. The staff is friendly and helpful, but the rooms need maintenance, and the continental breakfast bar was disappointing and mostly unattended, so when the milk or hot water ran out, there was nowhere to turn.

By on Nov 17, 2015

4

location and breakfast

Couples

Because we were new to the area, you were difficult to find. We were passed the entrance when we saw the sign for the hotel and therefore had to take the exit ramp and turn around. When we came upon it a second time, we couldn't find the entrance and traffic was heavy and fast. We did get off the highway but onto the wrong road. We turned around and sat there waiting to get out and were able to see the way to get in. Being on vacation, it is nice to sleep in. BUT in sleeping in, we miss breakfast. Why is it over so early? We came down at 9:15 only to find leftovers and no coffee. It was a great disappointment. The place was clean, comfortable and we enjoyed our stay other than the breakfast that wasn't there. Pat T

By on Oct 15, 2015