Hotel Indigo Exeter by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Indigo Exeter by IHG

Couples treatment rooms, body treatments, aromatherapy
City view
Exterior
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
3 CATHERINE STREET, Exeter, England, EX1 1EU
  • Place, Exeter Cathedral
    ‪1 min walk‬
  • Place, Exeter's Historic Quayside
    ‪6 min walk‬
  • Place, University of Exeter
    ‪11 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪17 min drive‬

Room options

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premium Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premium Room, 1 King Bed, Balcony, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premium Room, 1 King Bed (Catherdral View)

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premium Room, 1 King Bed (Exeter High Street View)

10.0 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(60 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed (Feature Bath)

10.0 out of 10
Exceptional
(3 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed (Super King)

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Corner (Super King)

9.4 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Balcony, City View (Super King)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premium Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Premium Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

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About the neighborhood

Exeter

Hotel Indigo Exeter by IHG places you next to St Martin's Church and Gandy Street. This 3.5-star hotel has 104 guestrooms and offers conveniences like a restaurant, a full-service spa, and a 24-hour gym.

What's nearby

  • Exeter Cathedral - 1 min walk - 0.1 miles
  • Exeter Phoenix Centre - 2 min walk - 0.1 miles
  • Royal Albert Museum and Art Gallery - 3 min walk - 0.2 miles
  • Exeter's Historic Quayside - 6 min walk - 0.4 miles
  • University of Exeter - 11 min walk - 0.6 miles

Getting around

  • Exeter Central Station - 5 min walk
  • Exeter (EXT-Exeter Intl.) - 24 min drive

Restaurants

  • ‪Ship Inn - ‬1 min walk
  • ‪The Turks Head - ‬2 min walk
  • ‪Bill's Exeter Restaurant - ‬2 min walk
  • ‪The Ivy Exeter - ‬3 min walk
  • ‪Pret a Manger - ‬3 min walk

About this property

Hotel Indigo Exeter by IHG

Guests staying at Hotel Indigo Exeter by IHG enjoy access to a full-service spa, a 24-hour gym, and 2 hot tubs. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a meeting room.
Guests can expect to find Smart TVs and stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, and bathrobes. Sitting areas, coffee makers, and safes are also standard.
2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Retreat has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 8:30 AM for a fee: GBP 20 for adults and GBP 15 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Beckett's
  • Dottie’s

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Elevator
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per accommodation, per night
  • Dogs only
  • 2 total (20 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 20 for adults and GBP 15 for children
  • Pet fee: GBP 30 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Frequently asked questions

Is a free cancellation option available at Hotel Indigo Exeter by IHG?

Hotel Indigo Exeter by IHG offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Indigo Exeter by IHG?

As of May 8, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Exeter by IHG on May 10, 2026 start from $102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hotel Indigo Exeter by IHG?

This hotel is located in Exeter, just steps from Exeter Phoenix Centre and Gandy Street, and within a short walk of Royal Albert Museum and Art Gallery. You'll also find Exeter's Historic Quayside and Princesshay less than a mile away.

Will I be able to park at Hotel Indigo Exeter by IHG?

No, this hotel doesn't offer parking.

Is a spa located at Hotel Indigo Exeter by IHG?

The Retreat is the hotel's spa and services include Swedish massages, hot stone massages, body wraps, and aromatherapy.

Does Hotel Indigo Exeter by IHG feature a casino?

No, Hotel Indigo Exeter by IHG doesn't have a casino.

Is there an indoor pool at Hotel Indigo Exeter by IHG?

No, this hotel doesn't have an indoor pool; however, there are 2 hot tubs.

Is Hotel Indigo Exeter by IHG good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, 2 bars/lounges, and a full-service spa.

Are there hot tubs at Hotel Indigo Exeter by IHG?

No, but this hotel does have a steam room.

Does Hotel Indigo Exeter by IHG have a restaurant that serves breakfast?

Yes, Hotel Indigo Exeter by IHG serves a cooked-to-order breakfast for a surcharge each morning at Dottie’s.

Does Hotel Indigo Exeter by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Indigo Exeter by IHG for a fee of GBP 30 per accommodation, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Indigo Exeter by IHG?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Indigo Exeter by IHG?

The closest major airport to Hotel Indigo Exeter by IHG is Exeter (EXT-Exeter Intl.), which is 5.5 mi away (24 minutes by car).

Can I book a room with a balcony at Hotel Indigo Exeter by IHG?

Yes, some guestrooms at Hotel Indigo Exeter by IHG offer a balcony and may feature city views.

Hotel Indigo Exeter by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 550 out of 824 reviews
Rating 8 - Good. 156 out of 824 reviews
Rating 6 - Okay. 72 out of 824 reviews
Rating 4 - Poor. 26 out of 824 reviews
Rating 2 - Terrible. 20 out of 824 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 5 nights in Feb 2026

10/10 Excellent

Malo

Business traveler
Liked: Cleanliness, staff & service, amenities
Brilliant hotel
Stayed 1 night in Feb 2026

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, amenities
Staff really accommodating and perfect location
Stayed 1 night in Jan 2026

6/10 Okay

Sophie

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
We recently stayed at this hotel to celebrate a birthday. The staff were genuinely helpful and accommodating, especially in allowing our friends to check into our room early so they could decorate it for a birthday surprise, which we really appreciated. Unfortunately, the cleanliness and condition of the room let the stay down. The shower grout was mouldy, there was hair on the bathroom floor and in the sink, and we even found a dirty tissue left in the bedside table. The drinking glasses had visible water marks on them, and the large wall mirror was extremely smeary and dirty — to the point where I had to buff it with a dry towel just so I could see properly to do my makeup. We also had a confusing experience with room service. I rang to order a glass of orange juice (and my sister-in-law also clearly heard me order orange juice), but a waitress arrived at the door with whole oranges instead. She returned about 10 minutes later with a glass of orange juice, but the mix-up was strange. In addition, one of the bedside lamps flickered on and off whenever it was turned on. While the staff were friendly and helpful, the cleanliness and maintenance issues really impacted our overall experience. With better attention to detail, this could of been a much more enjoyable stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Stayed 1 night in Jan 2026

8/10 Good

Díane, Barnsley

Stayed 1 night in Jan 2026

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
The hotel was very good. What let it down was that 2 colleagues and I stayed for 3 nights and asked to use an office for 1 hour on the day of checkout and were told it would be £100
Stayed 2 nights in Jan 2026

10/10 Excellent

Adi

Stayed 3 nights in Jan 2026

10/10 Excellent

Valeria

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
had a huge room, super comfortable, loved the gym, location of the hotel, and the frienly staff
Stayed 3 nights in Jan 2026

8/10 Good

Alexander

Stayed 1 night in Dec 2025

10/10 Excellent

Julian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient city centre hotel with courteous staff
Stayed 1 night in Jan 2026

10/10 Excellent

Rickie

Stayed 1 night in Jan 2026

4/10 Poor

Daniel

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Paid extra for a nice room. Room was 803, it smelt really strongbof damp. One of the legs of the bedside table was broken and had been glued on wonky with the glue dripping down it and dried. The room was also.really noisy with street noise. Very disappointed for a noce horel.
Stayed 1 night in Jan 2026

8/10 Good

Kevin

Stayed 1 night in Jan 2026

10/10 Excellent

Kate

Stayed 1 night in Jan 2026

8/10 Good

Ksenia, Rockville

Liked: Amenities, property conditions & facilities
Overall, an excellent hotel. The changes at the restaurant (it used to be Colson’s , now Dotties) are a little disappointing, mostly because of cheaper decor of plastic flowers and animal print cushions clashing with the otherwise elegant hotel furnishings. Have stayed at the Indigo several times.
Stayed 6 nights in Jan 2026

10/10 Excellent

Joanne

Stayed 1 night in Dec 2025

10/10 Excellent

Matilda

Liked: Cleanliness, staff & service, amenities
Lovely clean room. Sumptuous. Comfy bed.
View from room
Stayed 1 night in Dec 2025

8/10 Good

ewan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality
Stayed 1 night in Dec 2025

2/10 Terrible

Sam

Traveled with family
Liked: Cleanliness
Disliked: Amenities
We were very disappointed with our stay. We received a call the day we were due to arrive to say they didn’t have enough beds in our room for one of our children even though we booked in February. When we arrived they had managed to find an extra bed that they made up only to find it had no springs in it so was not usable. An employee offered us a free breakfast but this was also very disappointing. When we sat down we waited 20 minutes for someone to take a drinks order and then waited 40 minutes for two breakfasts. One of the breakfasts was very disappointing as it came with no salmon as stated and looked like it should have only taken a couple of minutes to cook. Also was woken at midnight by staff on the first night by staff emptying glass bottles right outside the window which went on for quite a while. Such a shame as our previous visits to the hotel were very good. We will probably stay elsewhere next time.
No springs in the bed we were given
This was supposed to be the eggs royale but with no salmon and a dry piece of toast supposed to be gluten free but told the hollandaise may contain traces.
This was the outside of our room at the back where all the noise came from at midnight
Stayed 2 nights in Dec 2025

6/10 Okay

Amelia

Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room was so comfortable and the staff were brilliant. My TV wasn’t working and they dealt with it straight away. I had a super nights sleep.
Stayed 1 night in Dec 2025

10/10 Excellent

Margaret, Bishops Cleeve

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2025

8/10 Good

Kay

Liked: Cleanliness, staff & service, amenities
The room was very clean, comfortable with great facilities. All the staff were very friendly and helpful. Dinner was also fantastic.
Stayed 1 night in Dec 2025

10/10 Excellent

JONATHAN

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in a fab location.
Stayed 1 night in Nov 2025