Room was clean, linen was clean, beds were super comfortable, not hard not soft, just right. Not many if any fast food places nearby. Overall very pleasant motel, would recommend.....
The hotel manager was very rude. Talked like I should have known there was a &250 deposit? In all honesty who can afford that during COVID
Room service was really nice people, I think it could be better receptionist service since I ask if they have extra coffe and they didn’t provide also is good that they are pet friendly with an extra fee I told the receptionist that the puppy was going to stay for short time because he was going to be pick up the day and they still charge me the whole day. Overall was good to stay near stores, no breakfast because of COVID, maybe if staff would of be more friendly I will of give a good review.
Loved it will return to this property and recommend this property to family and friends
The deposit is clearly listed when you book at 100-150$. When I showed up there, the manager told me that he requires a 250$ deposit for the room. When I told him the website shows different, he proceeded to tell me “you’re the first one that has ever read that”
This place was cozy from start to finish! I felt so comfortable and like I was at home :)
Love this hotel but found the room 204 to be dirty. Dust everywhere bathroom Toilet not clean either. Have always loved staying at this place hoping it is just that room or maybe cleaner had an off day? In any case still recommend but Leary if cleanliness
Place was horrible smelt like cat pee. When trying to get refunded staff was horrible
Check-in was easy and staff was nice. The rooms were clean but really small. Also, the rooms were quite noisy from outside traffic and neighbors. Lastly, the breakfast was very disappointing...or should I say non-existent. We paid more for this hotel with the assumption we would get at least some warm foods but it turned out to be a some pre-packaged rolls, small plain bagels and some fruit. Very misleading.
It was our just one night journey break at Eugene, but with our pleasant surprise we had great experience at Courtesy Inn. The room was so clean and seemed like recently renovated. Overall facility was also vey neat and clean. The bed was quite comfortable, the person at reception was very welcoming. She suggested us a restaurant around and we liked it a lot particularly being a vegetarian. Though we have not visited any locations around but seemed like hotel has situated at great location and very nearby free access. This hotel was definitely my first preference for my future visit to this area.
This hotel was clean, quiet and comfortable. The staff was friendly and helpful. I would gladly stay there again if in the Eugene area!
Convenient location, easy-to-use keycards. Limited continental breakfast. No dry cereal, just mini bagels and pastries. Being Gluten-Free, I was hoping for some cheerios or corn flakes, or even oatmeal (my stomach can survive the small amount of wheat flour in Quaker Oats). I sufficed with a banana and slurped down a packet of cream cheese. Manager-in-training helped me for over an hour to dig my cheap rental car out of the snow though. Very generous of him.
It was a cozy hotel for a great price. A little older, but clean.
Good place for being an old facility, shower needed some work
Nice room, reasonable rate, convenient walking to downtown.
Basic adequate budget motel. The controls on the room, air conditioner/heater was a bit of mystery. The room was above average had some nice original pine panelling on the end walls, Some people would say it makes it look old, but I think it ads character and shows the history of the abode. Continental breakfast was as minimal as it gets. Nice fixtures in bathroom.
Courtesy Inn Eugene Downtown places you in Downtown Eugene, within a leisurely stroll of popular sights such as Hult Center for Performing Arts and McDonald Theatre. This 33-room motel welcomes guests with in-room amenities like refrigerators, microwaves, and coffee makers.
Savor a meal from the comfort of your room with room service.
The 33 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. LCD TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer deep soaking tubs and free toiletries. Other standard amenities include safes, phones, and ironing boards.
Courtesy Inn Eugene Downtown features free WiFi in public areas, a computer station, and express check-in. You can put free parking to good use if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include express check-out, laundry facilities, and a TV in a common area.
Room was clean, linen was clean, beds were super comfortable, not hard not soft, just right. Not many if any fast food places nearby. Overall very pleasant motel, would recommend.....
The hotel manager was very rude. Talked like I should have known there was a &250 deposit? In all honesty who can afford that during COVID
We apologize for any misunderstanding having to do with our policies. It can be difficult when going through a third-party site to gather all pertinent information. Stay safe and well!
We are thrilled that you enjoyed your stay with us. On behalf of everyone here, we would love to have you stay with us again the next time you visit our area.
Room service was really nice people, I think it could be better receptionist service since I ask if they have extra coffe and they didn’t provide also is good that they are pet friendly with an extra fee I told the receptionist that the puppy was going to stay for short time because he was going to be pick up the day and they still charge me the whole day. Overall was good to stay near stores, no breakfast because of COVID, maybe if staff would of be more friendly I will of give a good review.
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
Loved it will return to this property and recommend this property to family and friends
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
The deposit is clearly listed when you book at 100-150$. When I showed up there, the manager told me that he requires a 250$ deposit for the room. When I told him the website shows different, he proceeded to tell me “you’re the first one that has ever read that”
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
This place was cozy from start to finish! I felt so comfortable and like I was at home :)
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
Love this hotel but found the room 204 to be dirty. Dust everywhere bathroom Toilet not clean either. Have always loved staying at this place hoping it is just that room or maybe cleaner had an off day? In any case still recommend but Leary if cleanliness
We are very disappointed to read your review and we want you to know that we will be addressing the issue in regards to the cleanliness of our facility immediately. We hope to have another chance to prove that we do care about your safety and well being. Thank you and if you have further concerns please don't hesitate to reach out to us, we want to regain your confidence in us.
On behalf of our entire staff thank you for staying with us and for rating your stay.
It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our room. Every guest experience is extremely important to us. We value your feedback and thank you for your business.