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Polat Palandoken

5.0 star property

Choose dates to view prices

Photo gallery for Polat Palandoken

A buffet with a variety of dishes and a brick oven pizza station.
A large hotel with a distinctive architectural design, situated in a snowy landscape with a view of a river and distant city lights.
An indoor swimming pool with a skylight ceiling, lounge chairs, and a reception area.
A spacious lobby with a polished floor, a central elevator, and a large abstract mural on the ceiling.
A room with a red patterned wall, wooden paneling, and two wall-mounted lamps.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Palandoken Kayak Yolu Uzeri, Erzurum, Erzurum, 34800
  • Place, Palandöken Mountain
    ‪8 min walk‬
  • Place, Ataturk University
    ‪5 min drive‬
  • Place, Abdurrahman Gazi Tomb
    ‪13 min drive‬
  • Airport, Erzurum (ERZ)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a large bed, a bedside table, a lamp, a window with a view of greenery, and a patterned wall.

Deluxe Room, 1 Queen Bed

  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

A hotel room with two beds, a large window, and a view of greenery outside.

Deluxe Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Corner Room

A hotel room with a large bed, a TV, a desk, and a window with a view.

Corner Room

  • Mountain view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for King Suite

A modern hotel room with a flat-screen TV, a sofa, a dining table, and a mirror.

King Suite

  • Mountain view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Comfort Room

A modern hotel room with two beds, a large window with curtains, a hanging light fixture, and a striped carpet.

Comfort Room

  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Erzurum

Located in Palandöken within a 15-minute walk of Palandöken Mountain, Polat Palandoken is within a few miles (5 km) of Forum Erzurum. This 5-star hotel has 220 guestrooms and offers conveniences like a restaurant, an indoor pool, and free valet parking.

What's nearby

  • Palandöken Mountain - 8 min walk - 0.5 miles
  • Ataturk University - 5 min drive - 2.9 miles
  • Çifte Minareli Medrese - 6 min drive - 3.6 miles
  • Rüstem Pasha Caravanserai - 6 min drive - 3.8 miles
  • Abdurrahman Gazi Tomb - 13 min drive - 5.3 miles

Getting around

  • Palandoken Station - 22 min drive
  • Erzurum (ERZ) - 18 min drive

Restaurants

  • ‪Palandöken Jandarma Sosyal Tesisleri - ‬6 min drive
  • ‪Palandöken Cafe 25 - ‬4 min walk
  • ‪Polat Erzurum Resort Hotel Mola Cafe - ‬1 min walk
  • ‪Fanus Cafe Erzurum - ‬9 min walk
  • ‪Momo Apres-ski - ‬2 min walk

About this property

Polat Palandoken

Polat Palandoken features an indoor pool, a children's pool, and a gym. There's free valet parking if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this ski hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect to find 43-inch LCD TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and bathrobes. Minibars, laptop-compatible safes, and phones are also standard.
An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property
Dedeman Erzurum Palandöken Ski Lodge
Palandöken
  • Pool
  • Spa
  • Kids pool
  • Parking included
8.4 out of 10, Very Good, 279 reviews
$80 nightly
The price is $89
Jul 10 - Jul 11
Total with taxes and fees
Dedeman Erzurum Palandöken Ski Lodge

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's club
  • Children's pool
  • Downhill skiing
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Snowboarding
  • Steam room
  • TV in common areas

Family friendly

  • Children's club
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.
Property Registration Number 6607

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Erzurum Hotel
Polat Renaissance
Polat Renaissance Hotel
Renaissance Hotel Polat
Renaissance Polat Erzurum
Renaissance Polat Erzurum Hotel
Renaissance Erzurum
Erzurum Renaissance
Polat Erzurum Resort Hotel
Polat Resort Hotel
Polat Erzurum
Polat Palandoken Hotel
Polat Palandoken Erzurum
Polat Erzurum Resort Hotel
Polat Palandoken Hotel Erzurum

Frequently asked questions

What's there to see near Polat Palandoken?

This hotel is situated in Palandöken within a short 9-minute walk of Palandöken Mountain. You'll also find Çifte Minareli Medrese and Rüstem Pasha Caravanserai within a short drive.

How much does it cost to stay at Polat Palandoken?

As of Jul 5, 2026, prices found for a 1-night stay for 2 adults at Polat Palandoken on Jul 6, 2026 start from $154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Polat Palandoken?

Yes, valet parking is offered for free at the hotel.

Are there luxury amenities available at Polat Palandoken?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and a bar/lounge at this hotel.

Does Polat Palandoken have a casino?

No, Polat Palandoken doesn't have a casino.

Will I find an indoor pool at Polat Palandoken?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Polat Palandoken?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Polat Palandoken have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Polat Palandoken feature a restaurant that includes a breakfast menu?

Yes, Polat Palandoken serves buffet breakfast for a surcharge from its restaurant.

Will Polat Palandoken allow pets to stay free of charge?

No, pets aren't allowed at Polat Palandoken.

Does Polat Palandoken have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to Polat Palandoken?

The closest major airport to Polat Palandoken is Erzurum (ERZ), which is 10.9 mi away (18 minutes by car).

Can I book a room with a balcony at Polat Palandoken?

No, there aren't any guestrooms at Polat Palandoken that offer a balcony.

Polat Palandoken Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 16 out of 26 reviews
Rating 8 - Good. 6 out of 26 reviews
Rating 6 - Okay. 3 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Seyla

Liked: Cleanliness, staff & service, amenities
Very good, dining options, nice location, clean rooms.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Kübra

Liked: Cleanliness, staff & service, property conditions & facilities
It was lovely
Stayed 1 night in Aug 2025
Verified

8/10 Good

Yousef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing and comfortable

Room wide, clean and good equipped Internet very good Breakfast buffet many choices Stuff very helpful and friendly Barking available and free Staying were amazing and comfortable
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Muhittin

Liked: Cleanliness, staff & service, amenities
👍👏👏👏
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Genel olarak Erzurumda kalınacak en iyi otellerden biri.Kahvaltı süper.Ancak temizlik bence yeterli değil.Özellikle banyo kısmı gözden geçirilmeli.Ayrıca duş başlığı aşırı yetersiz.Duş alırken dayak yer gibi oluyorsunuz.
Stayed 3 nights in Oct 2023
Verified

6/10 Okay

Verified traveler

Liked: Room comfort

Ortalama

Otel çok eski. Yenilenmesine ihtiyacı var. Odalar büyük ve ferah. 5 yıldız standartında bir otel kesinlikle değil. Ortalama 4 yıldız standartında.
Stayed 1 night in Jan 2020
Verified

8/10 Good

MUSTAFA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gayet güzel, fiyat performans oranı yeterli.

Bölgedeki 2 adet 5 yıldızlı hotelden birisi. Oda + kahvaltı şeklinde 5 gece konakladık .Hotel konum itibari ile sway hotel ile yan yana. Kendine ait 4 pisti ve 1 adet kısa eğitim pisti var . Gündüz hepsi açıktı, gece kayağı için sadece baştaki eğitim pisti aydınlatılıyor.Aynı zamanda ejder3200 zirvesi ve pistlerine bağlantı telesiyeji mevcut.bu bağlantı telesiyeji akşam 5 e kadar hizmet veriyor . Polat hotel , sway hotel ve ejder3200 pistleri ayrı ayrı skipass sistemi kullanıyor. Ortak bir sistem yok , hepsine ayrı ücret ödemek durumundasınız. Tam pansiyon plus konaklamalarda sanıyorum skipass dahildi. Yoğun bir dönem olmasına rağmen hizmet ve güleryüz eksiksizdi. İçerisindeki Mangal restoranda cağ kebabı mükemmel.mutlaka deneyin. Odalarda restorasyona başlanmış ama genel tasarım ve çoğu eşya 90lar dönemi 5 yıldızlı hotel seviyesinde diyebilirz. Yaşını belli ediyor. Odalar gayet sıcaktı fakat merkezi sistem havalandırma ve yüksek rakım sebebiyle her gece boğazımız kuruyarak uyandık. Havalimanı transferi yine tam pansiyon konaklamalarda dahil iken , kahvaltı şeklinde alınan odalarda ekstra ücrete tabi... Hotel yönetimine fiyatını gözden geçirmelerini tavsiye ederiz, kişi başı 20 euro olan fiyata güldük açıkçası üzgünüm.. Yine de Konaklamadan genel itibariyle memnun kaldık. Notumuzu dikkate alıp pistlere bakan oda verdikleri için teşekkür ediyoruz.
Oda penceresinden pist görünümü
Oda penceresinden pist görünümü
Stayed 5 nights in Jan 2020
Verified

4/10 Poor

Sencer

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Beklediğimiz gibi değildi

Otel dışardan göründüğü gibi değildi. Odalar dekor olarak kötüydü. Banyo küvetinde hala perde kullanılıyor, su çok az akıyordu. Rahat duş almanız imkansız. Yarim kalmış şampuan şişesi değiştirilmemiş aynen öyle bırakılmıştı, 5 yildizli otelde olmasi gereken bircok banyo malzemesi yoktu. Yarim sise sampuan kullanmak zorunda kaldık. Odada buzdolabı ve bardak dahi yoktu. Icecekler bir çekmecede konmuş ve kitliydi. Sanki odadan bir şey kaçıracağız gibi düşünülmesi üzücü. Otel personeline guleryuzlu hizmetleri için teşekkür ediyorum.
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent in all respects

Concierge was excellent and persevered finding a bus connection for quite some time which was much appreciated. Very good breakfast and very well appointed facilities.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dicht bij centrum

Uitstekend.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

REZERVASYON

KONAKLAMAMIZ GÜZELDİ. ANCAK EN UCUZ ÜCRET İDDİANIZA RAĞMEN, REZERVASYONDAN 1 HAFTA ÖNCE OTELDE UYGULANAN VE REZERVASYON SÜRESİNCE DE GEÇERLİ OLAN ÖDENEN ÜCRETİN 1/2 DEN DAHİ DAHA UCUZ KONAKLAMA BEDELİNİ GÖRÜNCE ÇOK RAHATSIZ OLDUK
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Lage,sehr schön für Familien

Sehr schöne Lage etwas oberhalb der Stadt Erzurum am Fusse der Bergen (schön!). Schöne Aussicht vom Hotel aus, sehr netter Service.Perfekt im Winter: 2 Sesselbahnen starten unmittelbar vor dem Hoteleingang. Sehr schönes Hamam. Unsere 2 kleinen Kinder (2 und 4) haben das Schwimmbad innen mit separatem Kinderpool innen sehr genossen! Günstige Taxis ins Zentrum der Stadt (auf Wunsch wurden uns auch gleich die Sehenswürdigkeiten gezeigt). Wir waren im Frühling hier und haben den Aufenthalt sehr genossen! Sehr leckeres Essen. Unser Vollpension-Paket umfasste in der Nebensaison freie Wahl von der Karte im A la carte - Restaurant mittags und abends, super fein und gute Auswahl! Morgens leckeres Frühstücksbuffet. Sehr empfehlenswert, wir werden wieder dort übernachten.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スキーをするために4泊しました。 部屋は狭くも無く、バスタブもあり、キレイに掃除されています。室内はかなり乾燥していて、洗濯物もすぐ乾きます。 フロントや荷物を運んでくれた従業員の対応も大変良かったです。朝食も4泊もすれば飽きてきますが、品数は多く、パンの種類も色々とありました。卵料理は、オーダーして出来たての物を食べれます。 周辺にはいくつかホテルがありますが、スーパーマーケット等は見当たりませんでした。ホテル内には水やジュース・お菓子などを買える所がなく、困りましたが、フロントでタクシーを呼んでもらってエルズルムの街中のミグロス（スーパーマーケット）まで買い出しに行きました。車で20分程の距離です。食品からちょっとした家電売り場があるので、一通りの物は揃います。ジュース・ビール・お菓子などホテルやスキー場の価格よりかなり安く買えます。 ホテル前にスキー場があります。ホテル前にはスキー・スノーボードのレンタルショップがあり、併設されたカフェでリフト券が購入できます。
Verified

6/10 Okay

khadijeh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The staff were very helpful, however the airconditioning needs to be looked at as it worked as a heater rather than a cooling system. I was at this hotel last summer and experianced the same problem in another room. I had to request a fan as the heat was unbearable. I noticed that most of the rooms that were occupied all had their windows opened. Marriot need to invest in updating the cooling system.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Halil Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

aysim

Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Nihal

Liked: Amenities
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Ebru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Fulya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Münevver

Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

arif

Stayed 1 night in Sep 2023
Verified

10/10 Excellent

nazif

Stayed 1 night in May 2023
Verified

8/10 Good

Eren

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort