It's a convenient stopping point.
Horrible nights sleep. Group of boys overrun the hotel got no sleep. Called many times for help unresolved because nobody was at front desk. They should’ve called the cops.
Nice, spacious mini suite.
Establishment was carrying the Hilton brand and providing the excellence in customer service and consistency. Would stay here everytime when in Erie.
Very quick and easy check in.
Great location friendly stsgg
people walking when no mask on inside hotel
Stay was ok Internet didnt work Was there for 3 days
Suite was roomy and clean. They aren't servicing rooms during multiple night stays due to Covid-19. They neglected to mention that at check in. They ran out of clean towels due to just giving out clean towels and people left their used towels in their rooms. Good location for us and polite service.
Enjoyed our stay. Glad pool and jacuzzi were open. Restaurant was
Property is undergoing renovation, and the lockdown prevented them from serving breakfast.
Staff was nice other then the waitress at the breakfast bar.
Our room was clean, the staff members were really nice, the restaurant had awesome food, and it's in a great location! My only complaint is they did not have a free continental breakfast like most hotels do. They had free coffee, tea, and hot chocolate instead of an actual breakfast.
Nice sized rooms and generally clean. Staff was nice during check in but when i called down to ask about a 30 to 60 min late check out the night auditor was very unhelpful say it would have a extra charge and he couldn't help anyway because he was "auditing". This was my 5th stay here and i know there is no cost especially when the hotel is mostly empty. The "hot tub" in the room was great, the controls were fixed from last year and we didnt need to use a wrench. The fridge barely got cold regardless of the setting we put it on. The exhaust fan in the bathroom dripped a brown liquid when showering, guessing dust and dirt has built up in there and needs cleaned out. Luckily dripped onto the back of the toilet and easy to avoid. The worst part is the mattress was completely past its life. We both have sore backs after two nights on it and could feel the springs. This place needs some work but we would stay again, hoping these issues will be addressed.
Bothered by noisy neighbors...why don't you keep all the noisy families together on the same floor...seems like that would be a no brainer!
Hilton Garden Inn Erie places you next to Ambassador Banquet & Conference Center and within a few miles (5 km) of other popular attractions like Millcreek Mall. This 104-room, 3-star hotel has an indoor pool along with a 24-hour gym and free in-room WiFi. It's connected to the convention center in central Erie and also close to Presque Isle Downs and Casino.
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a sports bar. For your convenience, a cooked-to-order breakfast is served for a fee weekends from 7:00 AM to 11:00 AM.
Guests can expect 32-inch flat-screen TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Washers/dryers, MP3 docks, and refrigerators are also available. Housekeeping is available on request.
At Hilton Garden Inn Erie, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a spa tub, a conference center, and a business center.
It's a convenient stopping point.
Horrible nights sleep. Group of boys overrun the hotel got no sleep. Called many times for help unresolved because nobody was at front desk. They should’ve called the cops.
the front desk agent was trying to find the boys that were causing the disturbance. The police were not called because we wanted to reach out to the parents of the children to fix the issue.
Nice, spacious mini suite.
Happoy you enjoyed your visit- please come back soon!
Establishment was carrying the Hilton brand and providing the excellence in customer service and consistency. Would stay here everytime when in Erie.
Thank you for the wonder review! Hope you can visit again soon- Erie is beautiful in any weather
Very quick and easy check in.
i will share your comments with the team! come back to see us again!
Great location friendly stsgg
thanks for staying! Hope to see you again soon!
people walking when no mask on inside hotel
Thanks for staying. I understand the frustration of other guests walking around without masks on- we have signs posted everywhere but others aren't always compliant.
Thanks for staying!
Our location is great- just off the highway. Please come back to visit soon!