Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western

2.5 star property

Choose dates to view prices

Photo gallery for Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western

Daily to-go breakfast for a fee
Free toiletries, hair dryer, towels
Exterior
Reception
Deluxe Room, 2 Twin Beds, Non Smoking | Desk, free cribs/infant beds, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
272 Kingston Road, Ewell, Epsom, England, KT19 0SH
  • Place, Nonsuch Park
    ‪19 min walk‬
  • Place, Bourne Hall Museum
    ‪4 min drive‬
  • Place, Horton Park Golf and Country Club
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪49 min drive‬

Room options

Deluxe Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(26 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Deluxe Room, 2 Twin Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Room, 1 Double Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

1 Double Bed, Non-Smoking, Deluxe Room

  • Sleeps 2
  • Free WiFi

2 Single Beds, Non-Smoking, Deluxe Room

  • Sleeps 2
  • Free WiFi

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

  • Sleeps 2
  • Free WiFi

About the neighborhood

Epsom

Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western places you within a 15-minute drive of popular attractions such as Chessington World of Adventures and Hampton Court Palace. The 29 rooms at this hotel include electric kettles, flat-screen TVs, and desk chairs.

What's nearby

  • Nonsuch Park - 19 min walk - 1.0 mile
  • Surbiton Raceway - 4 min drive - 1.5 miles
  • Bourne Hall Museum - 4 min drive - 1.7 miles
  • Horton Country Park - 5 min drive - 1.7 miles
  • Horton Park Golf and Country Club - 7 min drive - 2.5 miles

Getting around

  • Morden South Station - 9 min drive
  • Stoneleigh Station - 12 min walk
  • Heathrow Airport (LHR) - 58 min drive

Restaurants

  • ‪Dastaan - ‬11 min walk
  • ‪The Queen Adelaide - ‬1 min walk
  • ‪Toby Carvery Worcester Park - ‬4 min drive
  • ‪The Willow Tree - ‬15 min walk
  • ‪Wheatsheaf - ‬2 min drive

About this property

Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western

Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western features free WiFi in public areas and a vending machine. You can take advantage of free parking if you drive. The 24-hour front desk has staff always at the ready.
Guests can expect free WiFi and 40-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Electric kettles, desks, and desk chairs are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7 for adults and GBP 4 for children

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Low-height bed
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately GBP 7 for adults and GBP 4 for children
  • Early check-in fee: GBP 10 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and mobile payments. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Premier Inn Epsom North Hotel
Premier Inn Epsom North
Premier Inn Epsom North
Orchid Epsom, Sure Hotel Collection by Best Western Hotel
Orchid Epsom, Sure Hotel Collection by Best Western Epsom
Orchid Epsom, Sure Hotel Collection by Best Western Hotel Epsom

Frequently asked questions

What's there to see within easy reach of Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western?

This hotel is located in Epsom, close to Chessington World of Adventures, Hampton Court Palace, and Wimbledon Tennis Club. You'll also find River Thames and Epsom Downs Racecourse within a short drive.

How much does it cost to stay at Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western?

As of Jun 15, 2026, prices found for a 1-night stay for 2 adults at Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western on Jun 21, 2026 start from $93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western include a casino on the premises?

No, Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western doesn't have a casino.

Is there an indoor pool at Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western?

No, there is no indoor pool at this hotel.

Are there hot tubs at Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western?

No, there isn't a spa tub at this hotel.

Does Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western feature a restaurant that includes a breakfast menu?

Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western offers to-go breakfast each morning for a surcharge though there is no restaurant.

Does Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western allow pets to stay free of charge?

No, pets aren't allowed at Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western though service animals are welcome.

Are there connecting rooms at Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western?

The closest major airport to Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western is Heathrow Airport (LHR), which is 27.7 mi away (58 minutes by car). Another top airport is Gatwick Airport (LGW), which is located 23.3 mi away (43-minute drive).

Are there rooms with balconies at Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western?

No, you won't find guestrooms with balconies at Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western.

Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 73 out of 199 reviews
Rating 8 - Good. 67 out of 199 reviews
Rating 6 - Okay. 40 out of 199 reviews
Rating 4 - Poor. 9 out of 199 reviews
Rating 2 - Terrible. 10 out of 199 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff, parking etc. value for money
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Alan

Liked: Cleanliness, staff & service
Location and price good for the area
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Grygorii

Liked: Cleanliness, staff & service, amenities
Lovely stay overall — the staff were incredibly welcoming and helpful. The hotel itself shows its age a bit, but the warm atmosphere more than made up for it
Stayed 1 night in Oct 2025
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities
Nice clean room and a VERY comfy bed
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Staff member Hava, who was on reception when my daughter and I arrived was very warm and welcoming and made a lasting impression on my daughter. We only stayed one night but the room was clean and had everything we needed. Nothing was too much trouble for Hava and the gentleman on reception in the morning who brought us complimentary hot sandwiches at breakfast. This is a fantastic budget hotel made extra special by the staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist was amazing absolutely lovely lady no hassle check in greated with a big smile hotel was clean smelt fresh no issues at all 10/10 would recommend staying here.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Clare

Liked: Cleanliness, staff & service
Nice big room, friendly staff breakfast disappointing bap in a bag.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really nice friendly staff, very clean and comfortable, good value for money and nice pub next door for food.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly for the location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place! Super good price for quality
Stayed 1 night in Aug 2025
Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service
Great hotel would have loved a cooked breakfast before we set off on our journey home
Stayed 1 night in Jul 2025
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Simon

Liked: Staff & service
While comfortable, overall the place has a very institutional feel and is a little worn. Bath enamel peeling and mould in bathroom. Staff friendly and helpful. Good for a night and handy for the pi next door.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

john

Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff, comfortable beds,very clean excellent shower. Good parking on site. Easy location will use again.
Stayed 3 nights in May 2025
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service
Staff were really friendly. Good stay for visiting Chessington World of Adventure.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - really friendly team. Room was lovely - modern, clean and well equipped. Pub next door was great too
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable ,very quiet and the location was good ., Also the staff were very friendly and very helpful,especially Ali and Daisha .
Stayed 1 night in Apr 2025
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stop here again
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
A convenient place for me to stay.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Clean room. Nice and quiet. Very helpful and friendly reception staff. The property is an ex-Premier Inn by looks of it. A little dated and the repair work in room 12 on the bathroom tiles are a bit messy/shabby. But overall a comfortable and pleasant stay. Would recommend and stay again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round excellent customer service, great shower and free parking Would definitely stay again
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant staff and good value

Always good, decent price, plenty of parking. Staff brilliant
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for a short stay or weekend

Short stay to visit family. Only one night but very comfortable and clean at very reasonable price. Ideal for a short stay.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Roger

Disliked: Staff & service, amenities
Packaged breakfast poor and expensive. Basic accommodation. OK if you just need a bed for the night.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, room comfort

Comfortable enough

Quick check in Comfy bed Bathroom dated, TV small
Stayed 1 night in Jul 2025