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Macdonald Craxton Wood Hotel & Spa, Chester

4.0 star property

Choose dates to view prices

Photo gallery for Macdonald Craxton Wood Hotel & Spa, Chester

Couples treatment rooms, sauna, body treatments, aromatherapy
Property video
Food and drink
Breakfast and dinner served
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Parkgate Road, Ledsham, Nr Chester, Ellesmere Port, England, CH66 9PB
  • Place, Burton Mere Wetlands
    ‪2 min drive‬
  • Place, Chester Zoo
    ‪12 min drive‬
  • Place, Chester City Walls
    ‪17 min drive‬
  • Airport, Manchester (MAN)
    ‪65 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed (Deluxe King)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 Double Bed (Deluxe King)

8.8 out of 10
Excellent
(9 reviews)
  • 195 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Standard King)

A hotel room with a bed, two armchairs, a small table, a TV, and a window with curtains.

Standard Room, 1 King Bed (Standard King)

8.8 out of 10
Excellent
(19 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Super Deluxe King)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 King Bed (Super Deluxe King)

9.4 out of 10
Exceptional
(3 reviews)
  • 195 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed (Standard Single)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Twin Bed (Standard Single)

  • 195 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed (Standard Double Family 3)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Double Bed (Standard Double Family 3)

8.6 out of 10
Excellent
(7 reviews)
  • 195 sq ft
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Accessible (Accessible Twin)

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Room, 2 Twin Beds, Accessible (Accessible Twin)

  • 195 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed (Standard Double)

A hotel room with a bed, two armchairs, a small table, a TV, and a window with curtains.

Standard Room, 1 Double Bed (Standard Double)

7.2 out of 10
Good
(7 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed (Super Deluxe Double)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 Double Bed (Super Deluxe Double)

9.0 out of 10
Wonderful
(2 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Suite, 1 Double Bed (Super Deluxe Suite)

Premium bedding, down comforters, desk, blackout drapes

Superior Suite, 1 Double Bed (Super Deluxe Suite)

  • 195 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Ellesmere Port

Macdonald Craxton Wood Hotel & Spa, Chester is located 1 mi (1.6 km) from Burton Mere Wetlands and within a 10-minute drive of Chester Zoo. This 72-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Burton Mere Wetlands - 2 min drive - 1.3 miles
  • Chester Zoo - 12 min drive - 7.1 miles
  • Chester City Walls - 17 min drive - 7.3 miles
  • Chester Cathedral - 18 min drive - 7.5 miles
  • Chester Racecourse - 18 min drive - 7.7 miles

Getting around

  • Little Sutton Station - 5 min drive
  • Manchester Airport (MAN) - 45 min drive

Restaurants

  • ‪The Crafty Tavern Limited - ‬5 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Old Wirral Hundred - ‬6 min drive
  • ‪The Cheshire Yeoman - ‬3 min drive
  • ‪Tudor Rose - ‬9 min walk

About this property

Macdonald Craxton Wood Hotel & Spa, Chester

Guests of Macdonald Craxton Wood Hotel & Spa, Chester enjoy a full-service spa, an indoor pool, and a gym. A stay here includes free parking. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, phones, and ironing boards are also standard.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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The price is $92
Jul 5 - Jul 6
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craxton Wood Grill
  • The Cocktail Bar & Lounge

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per day
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 24 per person
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Craxton
Craxton Wood
Macdonald Craxton
Macdonald Craxton Wood
Macdonald Craxton Wood Ellesmere Port
Macdonald Craxton Wood Hotel
Macdonald Craxton Wood Hotel Ellesmere Port
Macdonald Craxton Wood Hotel Spa
Macdonald Craxton Wood Hotel & Spa, Chester Hotel
Macdonald Craxton Wood Hotel & Spa, Chester Ellesmere Port

Frequently asked questions

Is free cancellation available at Macdonald Craxton Wood Hotel & Spa, Chester?

Macdonald Craxton Wood Hotel & Spa, Chester offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Macdonald Craxton Wood Hotel & Spa, Chester?

As of Jun 28, 2026, prices found for a 1-night stay for 2 adults at Macdonald Craxton Wood Hotel & Spa, Chester on Jul 12, 2026 start from $96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Macdonald Craxton Wood Hotel & Spa, Chester?

This hotel is located in Ellesmere Port within a short 20-minute walk of Burton Mere Wetlands. You'll also find Ness Botanic Gardens and Stanney Woods within a short drive.

Is parking available on site at Macdonald Craxton Wood Hotel & Spa, Chester?

Yes, self parking is offered for free at the hotel. An electric car charging station and bicycle parking are also available.

Is there a spa available at Macdonald Craxton Wood Hotel & Spa, Chester?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, and mani/pedis.

Does Macdonald Craxton Wood Hotel & Spa, Chester include a casino at the property?

No, Macdonald Craxton Wood Hotel & Spa, Chester doesn't have a casino.

Is there an indoor pool at Macdonald Craxton Wood Hotel & Spa, Chester?

Yes, this hotel has an indoor pool.

Is Macdonald Craxton Wood Hotel & Spa, Chester a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a garden-view restaurant, an indoor pool, and a full-service spa.

Does Macdonald Craxton Wood Hotel & Spa, Chester have a hot tub?

No, but this hotel does have a sauna.

Does Macdonald Craxton Wood Hotel & Spa, Chester have a restaurant that serves breakfast?

Yes, Macdonald Craxton Wood Hotel & Spa, Chester serves a full breakfast for a surcharge each morning at Craxton Wood Grill.

Does Macdonald Craxton Wood Hotel & Spa, Chester allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Macdonald Craxton Wood Hotel & Spa, Chester for a fee of GBP 15 per pet, per day.

Does Macdonald Craxton Wood Hotel & Spa, Chester have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Macdonald Craxton Wood Hotel & Spa, Chester?

The closest major airport to Macdonald Craxton Wood Hotel & Spa, Chester is Chester (CEG-Hawarden), which is 9 mi away (30 minutes by car). Another top airport is John Lennon Airport (LPL), which is located 25.4 mi away (42-minute drive).

Are there rooms with balconies that I can book at Macdonald Craxton Wood Hotel & Spa, Chester?

No, there aren't any guestrooms with balconies at Macdonald Craxton Wood Hotel & Spa, Chester.

Does Macdonald Craxton Wood Hotel & Spa, Chester offer wedding services?

Take advantage of the wedding venue at Macdonald Craxton Wood Hotel & Spa, Chester if you plan to say "I do" during your trip.

Macdonald Craxton Wood Hotel & Spa, Chester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 326 out of 980 reviews
Rating 8 - Good. 340 out of 980 reviews
Rating 6 - Okay. 178 out of 980 reviews
Rating 4 - Poor. 95 out of 980 reviews
Rating 2 - Terrible. 41 out of 980 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, very helpful staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Patricia

Very friendly, dog friendly, perhaps the spa could do with being open an hour earlier at the weekend. Had a fantastic stay !
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities
Great family get together and pool was great with all the kids on Sunday
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Fantastic old but nice property with lovely staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Value for money, peaceful surroundings, great breakfast and amenities.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

rhoda

Liked: Cleanliness, staff & service
The welcome was great, the leisure facilities were fantastic. Would recommend to anyone
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities
Staff very friendly.
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Dayle

Staff were amazing beds were comfy breakfast was good but when we arrived we were given a room with only 2 beds a single and double but there was 4 of us so I
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Perfect and great staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed as a family of 4 and had a really
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Nice breakfast
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay, wonderful breakfast and staff
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
The hotel is in lovely woodland and staff are friendly. Our room was a bit tired but clean. Beds weren’t comfortable unfortunately but the breakfast was excellent.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Another fabulous visit, great staff, spotless room. Returning again next week !
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
I treated my son, his wife and 2 young children (from London) to 2 nights with you, Wednesday and Thursday. They said the staff were excellent - so helpful and friendly. The pool was a big success! They really enjoyed the breakfasts too. They are very keen to return!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Clean and comfortable room and friendly helpful staff. Thanks for a pleasant stay
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kirti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay would come again

We had a fantastic stay. Staff super friendly too
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Richard

Liked: Staff & service, amenities
Very pleasant stay
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic breakfast. Great Service.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

andrew

Liked: Staff & service
Room was very dated and gym and pool too. Expected way better for the price paid.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Amy

Liked: Cleanliness, amenities
Clean and tidy, fresh towels every day, staff were friendly...most of the time
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Michael

Room was very tired and stained carpet
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, room was lovely and big and the bed was comfy. Good breakfast included and all for a very good price.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Clive

Disliked: Cleanliness, property conditions & facilities
Did not use spa. Hotel was no doubt a great asset in the past but has been let down by lack of investment in maintenance and cleaning.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Mark

Liked: Cleanliness, amenities
The room wasn't ready at the advised check in time due to awaiting final cleanliness check. Not sure
Stayed 1 night in Mar 2026