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Comfort Suites

2.5 out of 5.0

Recent guest reviews

We stopped at this hotel after reading the reviews of others. We were not disappointed. The room was very clean. The staff was polite. Breakfast good. Couldn't have asked for better for the price.

Hotel rooms are large and comfortable. Breakfast was good and check in and out was fast. Only draw back was an unpleasant smell that came from the ac unit.

The hotel is comfortable and the hotel staff was kind. It is within walking distance to some good restaurants that are worth trying.

driving to ohio from florida and stayed on a weeknight not knowing town was hosting baseball tournaments. boys were disruptive all over hotel from pool to hallways to rooms and noisy until wee hours of morning and hotel staff made no effort to help after 2 requests. just expected us to deal with it since it was baseball tournaments. other people were staying here too. i dont normally complain - in fact this is my 1st review post of anything ever but it was that awful. we had driven 10 hours and all we wanted to do was rest. no refund after we requested it either.

I would not recommend anyone to stay here. The staff was very unprofessional. Each time I stopped at the desk with a question someone was eating. The wifi didn't work. and we had to call for maid service each day. It was not automatic.I found the hotel to be dingy and musty smelling. I would never stay there again. Next time choose the Ramada that is next door!

Close to highway, gas stations, and restaurants. Very clean room and linens. Staff very nice and accommodating but you had to go downstairs to obtain items. They was no available staff to bring things to your room if you needed them in the evening hours, such as extra soap or towels. Other than that, overall nice and clean place to stay for a visit.

Good location and value. Room and hotel in general were clean and either new or newly renovated.

The hotel was very clean and comfortable. The staff was exceptional. A little pricy but very nice.

I would stay here again, but the only negative was that our room had a loud heating unit. Otherwise, very nice for the price. Breakfast was just OK.

asked desk clerk for a good place to eat and she recommended a place which I found to serve excellent food, their soup was to die for and I was very pleased with the friendly service of the hotel & restraunt staff.

I would recommend this motel to my freinds and faimly.The rates are a little on the expensive side. But if you don't mind spending a little extry on your room.This one is very nice.

215 Commerce Dr Elizabethtown KY

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located within 2 miles (3 km) of Elizabethtown City Park, Comfort Suites places you within a few miles (5 km) of Brown Pusey House. This 75-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour fitness center. It's also close to Hardin County History Museum and The Cannonball.


Dining

Start your day off right with a free hot/cold buffet breakfast.


Rooms

Comfort Suites's 75 rooms are air-conditioned and provide sofa beds, microwaves, and refrigerators. Guests can expect free WiFi and TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, free weekday newspapers, and free local calls are also standard.


Property features

Guests staying at Comfort Suites enjoy an indoor pool, a 24-hour fitness center, and a spa tub. A stay here includes free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 3

Guest reviews for Comfort Suites

Everyone (4) Business (3) Family (3) Other (1)
5

clean, spacious rooms.

Everyone

We stopped at this hotel after reading the reviews of others. We were not disappointed. The room was very clean. The staff was polite. Breakfast good. Couldn't have asked for better for the price.

By , from Ohio on Oct 25, 2016

Review comment responded on Oct 28, 2016

Dear Cindy, Thank you for taking the time to post a review online regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Deborah Andrew Reputation Manager Comfort Suites Elizabethtown

4

nice hotel, comfortable ved

Everyone

Hotel rooms are large and comfortable. Breakfast was good and check in and out was fast. Only draw back was an unpleasant smell that came from the ac unit.

By on Aug 8, 2016

Review comment responded on Oct 21, 2016

Dear Valued Guest, Thank you for taking the time to post a review online regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Deborah Andrew Reputation Manager Comfort Suites Elizabethtown

4

comfortable and close

Everyone

The hotel is comfortable and the hotel staff was kind. It is within walking distance to some good restaurants that are worth trying.

By , from TX on Aug 8, 2016

Review comment responded on Aug 18, 2016

Dear Anna, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Deborah Andrew Reputation Manager Comfort Suites Elizabethtown, KY

2

thin walls and noisy

Everyone

driving to ohio from florida and stayed on a weeknight not knowing town was hosting baseball tournaments. boys were disruptive all over hotel from pool to hallways to rooms and noisy until wee hours of morning and hotel staff made no effort to help after 2 requests. just expected us to deal with it since it was baseball tournaments. other people were staying here too. i dont normally complain - in fact this is my 1st review post of anything ever but it was that awful. we had driven 10 hours and all we wanted to do was rest. no refund after we requested it either.

By on Aug 1, 2016

Review comment responded on Jan 1, 1970

Dear Kendra, Thank you for taking the time to post regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Deborah Andrew Reputation Manager Comfort Suites E-town

2

skip this hotel!

Families

I would not recommend anyone to stay here. The staff was very unprofessional. Each time I stopped at the desk with a question someone was eating. The wifi didn't work. and we had to call for maid service each day. It was not automatic.I found the hotel to be dingy and musty smelling. I would never stay there again. Next time choose the Ramada that is next door!

By on Aug 5, 2015

4

visiting family

Families

Close to highway, gas stations, and restaurants. Very clean room and linens. Staff very nice and accommodating but you had to go downstairs to obtain items. They was no available staff to bring things to your room if you needed them in the evening hours, such as extra soap or towels. Other than that, overall nice and clean place to stay for a visit.

By on Jan 20, 2015

4

great place to stay.

BusinessTravelers

Good location and value. Room and hotel in general were clean and either new or newly renovated.

By on Dec 29, 2014

5

good expreience!

BusinessTravelers

The hotel was very clean and comfortable. The staff was exceptional. A little pricy but very nice.

By on Nov 11, 2014

4

very clean, loud heating unit

Families

I would stay here again, but the only negative was that our room had a loud heating unit. Otherwise, very nice for the price. Breakfast was just OK.

By on Jan 8, 2013

5

work related

BusinessTravelers

asked desk clerk for a good place to eat and she recommended a place which I found to serve excellent food, their soup was to die for and I was very pleased with the friendly service of the hotel & restraunt staff.

By on May 8, 2012