Suite, Non Smoking
from $123
Comfort Suites
2.5 out of 5.0
3.9
out of 5
Average Guest Review
See all 11 reviews
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Recent guest reviews
We stopped at this hotel after reading the reviews of others. We were not disappointed. The room was very clean. The staff was polite. Breakfast good. Couldn't have asked for better for the price.
Hotel rooms are large and comfortable. Breakfast was good and check in and out was fast. Only draw back was an unpleasant smell that came from the ac unit.
The hotel is comfortable and the hotel staff was kind. It is within walking distance to some good restaurants that are worth trying.
driving to ohio from florida and stayed on a weeknight not knowing town was hosting baseball tournaments. boys were disruptive all over hotel from pool to hallways to rooms and noisy until wee hours of morning and hotel staff made no effort to help after 2 requests. just expected us to deal with it since it was baseball tournaments. other people were staying here too. i dont normally complain - in fact this is my 1st review post of anything ever but it was that awful. we had driven 10 hours and all we wanted to do was rest. no refund after we requested it either.
I would not recommend anyone to stay here. The staff was very unprofessional. Each time I stopped at the desk with a question someone was eating. The wifi didn't work. and we had to call for maid service each day. It was not automatic.I found the hotel to be dingy and musty smelling. I would never stay there again. Next time choose the Ramada that is next door!
Close to highway, gas stations, and restaurants. Very clean room and linens. Staff very nice and accommodating but you had to go downstairs to obtain items. They was no available staff to bring things to your room if you needed them in the evening hours, such as extra soap or towels. Other than that, overall nice and clean place to stay for a visit.
Good location and value. Room and hotel in general were clean and either new or newly renovated.
The hotel was very clean and comfortable. The staff was exceptional. A little pricy but very nice.
I would stay here again, but the only negative was that our room had a loud heating unit. Otherwise, very nice for the price. Breakfast was just OK.
asked desk clerk for a good place to eat and she recommended a place which I found to serve excellent food, their soup was to die for and I was very pleased with the friendly service of the hotel & restraunt staff.
I would recommend this motel to my freinds and faimly.The rates are a little on the expensive side. But if you don't mind spending a little extry on your room.This one is very nice.
Hotel highlights
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Located within 2 miles (3 km) of Elizabethtown City Park, Comfort Suites places you within a few miles (5 km) of Brown Pusey House. This 75-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour fitness center. It's also close to Hardin County History Museum and The Cannonball.
Dining
Start your day off right with a free hot/cold buffet breakfast.
Rooms
Comfort Suites's 75 rooms are air-conditioned and provide sofa beds, microwaves, and refrigerators. Guests can expect free WiFi and TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, free weekday newspapers, and free local calls are also standard.
Property features
Guests staying at Comfort Suites enjoy an indoor pool, a 24-hour fitness center, and a spa tub. A stay here includes free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.
Guest reviews for Comfort Suites
clean, spacious rooms.
Everyone
We stopped at this hotel after reading the reviews of others. We were not disappointed. The room was very clean. The staff was polite. Breakfast good. Couldn't have asked for better for the price.
nice hotel, comfortable ved
Everyone
Hotel rooms are large and comfortable. Breakfast was good and check in and out was fast. Only draw back was an unpleasant smell that came from the ac unit.
Review comment
Deborah responded on Oct 21, 2016
Dear Valued Guest, Thank you for taking the time to post a review online regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Deborah Andrew Reputation Manager Comfort Suites Elizabethtown
comfortable and close
Everyone
The hotel is comfortable and the hotel staff was kind. It is within walking distance to some good restaurants that are worth trying.
Review comment
Deborah responded on Aug 18, 2016
Dear Anna, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Deborah Andrew Reputation Manager Comfort Suites Elizabethtown, KY
thin walls and noisy
Everyone
driving to ohio from florida and stayed on a weeknight not knowing town was hosting baseball tournaments. boys were disruptive all over hotel from pool to hallways to rooms and noisy until wee hours of morning and hotel staff made no effort to help after 2 requests. just expected us to deal with it since it was baseball tournaments. other people were staying here too. i dont normally complain - in fact this is my 1st review post of anything ever but it was that awful. we had driven 10 hours and all we wanted to do was rest. no refund after we requested it either.
Review comment
Deborah responded on Jan 1, 1970
Dear Kendra, Thank you for taking the time to post regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Deborah Andrew Reputation Manager Comfort Suites E-town
skip this hotel!
Families
I would not recommend anyone to stay here. The staff was very unprofessional. Each time I stopped at the desk with a question someone was eating. The wifi didn't work. and we had to call for maid service each day. It was not automatic.I found the hotel to be dingy and musty smelling. I would never stay there again. Next time choose the Ramada that is next door!
visiting family
Families
Close to highway, gas stations, and restaurants. Very clean room and linens. Staff very nice and accommodating but you had to go downstairs to obtain items. They was no available staff to bring things to your room if you needed them in the evening hours, such as extra soap or towels. Other than that, overall nice and clean place to stay for a visit.
great place to stay.
BusinessTravelers
Good location and value. Room and hotel in general were clean and either new or newly renovated.
good expreience!
BusinessTravelers
The hotel was very clean and comfortable. The staff was exceptional. A little pricy but very nice.
very clean, loud heating unit
Families
I would stay here again, but the only negative was that our room had a loud heating unit. Otherwise, very nice for the price. Breakfast was just OK.
work related
BusinessTravelers
asked desk clerk for a good place to eat and she recommended a place which I found to serve excellent food, their soup was to die for and I was very pleased with the friendly service of the hotel & restraunt staff.
Dear Cindy, Thank you for taking the time to post a review online regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Deborah Andrew Reputation Manager Comfort Suites Elizabethtown