Brand New...nice and clean...still under construction in the lobby area.
The check in was smooth. However we had the room for two nights and the staff did not clean our room, bring us fresh towels or make our beds. We did not have the do not disturb on the door. We were not the only guests to have this issue either. There were several complaining. The response received was "well do you really need it, we are the only two people here." Well yeah we just paid $288.00 to stay for two nights!!
New hotel. The lobby areas and rooms were very fresh and clean. Mt stay was also very quiet with no slamming doors or foot steps to be heard.
This is a nice and a new hotel. Easy to find and in a quiet location
This is a very new facility so is clean, modern, and (of course) everything works. Large HD TV and Keurig coffee unit tops it off.
Located within 2 miles (3 km) of Elizabethtown City Park, Holiday Inn Express and Suites-Elizabethtown North places you within a few miles (5 km) of Brown Pusey House. This 129-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.
Free full breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
All 129 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.
Guests of Holiday Inn Express and Suites-Elizabethtown North have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
Hi Anyonymous, Thank you for choosing to staying with us and for the high score!
Brand New...nice and clean...still under construction in the lobby area.
Thank you very much for taking the time to review your recent stay at the Holiday Inn Express Elizabethtown. Your input is very important in helping us to continue providing our guests with fantastic service and accommodations. I am very happy to hear that your experience while staying at our property was fantastic and that you were able to enjoy a great breakfast and our superb facility amenities. We strive to provide excellent service and accommodations to all of our guests and are happy to hear that we were able to make your experience one to remember. I will be sure to share your review with our staff to let them know how great of a job they are doing and to keep up the good work. I do apologize for any inconvenience you may have experienced during your stay. We continuously do repairs and maintenance to ensure our property maintains its optimum appearance. We are currently replacing some IHG brand standard decals on one lobby wall and have removed one of our lobby televisions until this work is completed. Again, I apologize for any inconvenience this lobby work may have caused you during your stay. As always, thank you for choosing our hotel for your lodging needs and we look forward to seeing you on your next visit to the Elizabethtown area. Sincerely, Joshua White, Evening Front Office Manager
The check in was smooth. However we had the room for two nights and the staff did not clean our room, bring us fresh towels or make our beds. We did not have the do not disturb on the door. We were not the only guests to have this issue either. There were several complaining. The response received was "well do you really need it, we are the only two people here." Well yeah we just paid $288.00 to stay for two nights!!
Thank you for taking the time to review your stay. I am very sorry to hear that we were not able to provide you with a great experience as it is our goal to provide excellent service, amenities, and accommodations to our guests and we clearly failed in this regard. I am extremely sorry to hear that this was your experience when staying at our hotel. Your experience is unacceptable and I will be investigating this issue personally. I have also notified our Housekeeping Manager, our Morning Front Office Manager, and our General Manager about not receiving housekeeping and the way your situation was handled and am discussing options with our management team about solutions to prevent this issue from happening in the future. You have spent good money on our hotel to provide you with a comfortable and relaxing stay and this clearly did not happen. These are things you shouldn’t have to worry about when staying at any hotel and I am truly sorry that we failed in exceeding your expectations. I will be reaching out to you via the contact information on your profile to discuss this matter further. Thank you again for taking the time to let us know about your experience and I hope that you will allow us another chance to impress you with our service as I know we can and will do better. Sincerely, Joshua White, Night Front Office Manager
New hotel. The lobby areas and rooms were very fresh and clean. Mt stay was also very quiet with no slamming doors or foot steps to be heard.
Thank you very much for taking the time to review your recent stay at the Holiday Inn Express Elizabethtown. Your input is very important in helping us to continue providing our guests with fantastic service and accommodations. I am very happy to hear that your experience while staying at our property was fantastic and that you were able to enjoy a great breakfast and our superb facility amenities. We strive to provide excellent service and accommodations to all of our guests and are happy to hear that we were able to make your experience one to remember. I will be sure to share your review with our staff to let them know how great of a job they are doing and to keep up the good work. As always, thank you for choosing our hotel for your lodging needs and we look forward to seeing you on your next visit to the Elizabethtown area. Sincerely, Joshua White, Evening Front Office Manager
This is a nice and a new hotel. Easy to find and in a quiet location
Thank you very much for taking the time to review your recent stay at the Holiday Inn Express Elizabethtown. Your input is very important in helping us to continue providing our guests with fantastic service and accommodations. I am very happy to hear that your experience while staying at our property was fantastic and that you were able to enjoy a great breakfast and our superb facility amenities. We strive to provide excellent service and accommodations to all of our guests and are happy to hear that we were able to make your experience one to remember. I will be sure to share your review with our staff to let them know how great of a job they are doing and to keep up the good work. As always, thank you for choosing our hotel for your lodging needs and we look forward to seeing you on your next visit to the Elizabethtown area. Sincerely, Joshua White, Evening Front Office Manager
Thank you for taking the time to review your lodging experience. I'm very sorry that we were not able meet, much less exceed, your expectations during your stay. We strive to provide all of our guests with exceptional service and accommodations and it seems we failed you in this regard. Thank you again for taking the time to let us know about your experience and I hope that you will allow us another chance to impress you with our service as I know we can and will do better. Sincerely,
This is a very new facility so is clean, modern, and (of course) everything works. Large HD TV and Keurig coffee unit tops it off.
Thank you very much for taking the time to review your recent stay at the Holiday Inn Express Elizabethtown. Your input is very important in helping us to continue providing our guests with fantastic service and accommodations. I am very happy to hear that your experience while staying at our property was fantastic and that you were able to enjoy a great breakfast and our superb facility amenities. We strive to provide excellent service and accommodations to all of our guests and are happy to hear that we were able to make your experience one to remember. I will be sure to share your review with our staff to let them know how great of a job they are doing and to keep up the good work. As always, thank you for choosing our hotel for your lodging needs and we look forward to seeing you on your next visit to the Elizabethtown area.
Hi Anonymous, Thank you for leaving your feedback and choosing to stay with us!