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Ibersol Playa Dorada

3.0 star property

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Photo gallery for Ibersol Playa Dorada

A hotel with a pool, palm trees, and a clear sky.
A buffet setup with various food items and a modern kitchen in the background.
A hotel room with a large bed, bedside lamps, a desk, a television, and a balcony with a table and chairs.
A modern lobby with seating areas, a reception desk, and a glass partition.
A hotel room with a bed, a desk, a chair, a TV, and a mirror.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Carrer del Llobregat, 11, El Vendrell, 43880
  • Place, El Vendrell Beach
    ‪3 min walk‬
  • Place, Pau Casals Museum
    ‪5 min walk‬
  • Place, Coma-ruga Beach
    ‪5 min walk‬
  • Airport, Barcelona (BCN-Barcelona Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Double Room Single Use, 1 Bedroom (1 adult)

A hotel room with a large bed, bedside lamps, a desk, a television, and a balcony with a table and chairs.

Standard Double Room Single Use, 1 Bedroom (1 adult)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 151 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, 1 Bedroom

A hotel room with a large bed, bedside lamps, a desk, a television, and a balcony with a table and chairs.

Standard Double Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds
  • Free WiFi

View all photos for Standard Quadruple Room, 1 Bedroom (2 adults + 2 children)

In-room safe, desk, blackout drapes, WiFi (free)

Standard Quadruple Room, 1 Bedroom (2 adults + 2 children)

  • City view
  • 151 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Triple Room, 1 Bedroom (2 adults + 1 child)

In-room safe, desk, blackout drapes, WiFi (free)

Standard Triple Room, 1 Bedroom (2 adults + 1 child)

8.0 out of 10
Very good
(1 review)
  • City view
  • 151 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Triple Room, 1 Bedroom (3 adults)

In-room safe, desk, blackout drapes, WiFi (free)

Standard Triple Room, 1 Bedroom (3 adults)

7.0 out of 10
Good
(2 reviews)
  • City view
  • 151 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Quadruple Room, 1 Bedroom (3 adults + 1 child)

In-room safe, desk, blackout drapes, WiFi (free)

Standard Quadruple Room, 1 Bedroom (3 adults + 1 child)

8.0 out of 10
Very good
(1 review)
  • City view
  • 151 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Quadruple Room, 1 Bedroom

In-room safe, desk, blackout drapes, WiFi (free)

Standard Quadruple Room, 1 Bedroom

  • City view
  • 151 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, 1 Bedroom, Pool View

In-room safe, desk, blackout drapes, WiFi (free)

Standard Double Room, 1 Bedroom, Pool View

  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds
  • Free WiFi

View all photos for Standard Triple Room, 1 Bedroom, Pool View (2 adults + 1 child)

In-room safe, desk, blackout drapes, WiFi (free)

Standard Triple Room, 1 Bedroom, Pool View (2 adults + 1 child)

  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Triple Room, 1 Bedroom, Pool View (3 adults)

In-room safe, desk, blackout drapes, WiFi (free)

Standard Triple Room, 1 Bedroom, Pool View (3 adults)

  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Quadruple Room, 1 Bedroom, Pool View (2 adults + 2 children)

In-room safe, desk, blackout drapes, WiFi (free)

Standard Quadruple Room, 1 Bedroom, Pool View (2 adults + 2 children)

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Quadruple Room, 1 Bedroom, Pool View (3 adults + 1 child)

In-room safe, desk, blackout drapes, WiFi (free)

Standard Quadruple Room, 1 Bedroom, Pool View (3 adults + 1 child)

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Quadruple Room, 1 Bedroom, Pool View

In-room safe, desk, blackout drapes, WiFi (free)

Standard Quadruple Room, 1 Bedroom, Pool View

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Room, 2 Bedrooms, Pool View

In-room safe, desk, blackout drapes, WiFi (free)

Family Room, 2 Bedrooms, Pool View

  • 269 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Family Room, 2 Bedrooms, Pool View

In-room safe, desk, blackout drapes, WiFi (free)

Family Room, 2 Bedrooms, Pool View

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Family Room, 2 Bedrooms, Pool View

In-room safe, desk, blackout drapes, WiFi (free)

Family Room, 2 Bedrooms, Pool View

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Family Room, 2 Bedrooms, Pool View

In-room safe, desk, blackout drapes, WiFi (free)

Family Room, 2 Bedrooms, Pool View

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for 2 ADULTS

In-room safe, desk, blackout drapes, WiFi (free)

2 ADULTS

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for 2 ADULTS + 1 CHILD

In-room safe, desk, blackout drapes, WiFi (free)

2 ADULTS + 1 CHILD

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for SINGLE PARENT: 1 ADULT + 1 CHILD

Bathroom | Eco-friendly toiletries, hair dryer, towels

SINGLE PARENT: 1 ADULT + 1 CHILD

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

About the neighborhood

El Vendrell

Ibersol Playa Dorada places you within a 5-minute walk of El Vendrell Beach and Pau Casals Museum. This 155-room, 3-star hotel welcomes guests with a restaurant, a free water park, and an outdoor pool.

What's nearby

  • El Vendrell Beach - 3 min walk - 0.2 miles
  • Pau Casals Museum - 5 min walk - 0.3 miles
  • Coma-ruga Beach - 5 min walk - 0.3 miles
  • Platja de les Madrigueres - 11 min walk - 0.6 miles
  • Sant Salvador Beach - 19 min walk - 1.0 mile

Getting around

  • St. Vicenç de Calders Station - 4 min drive
  • Reus (REU) - 29 min drive

Restaurants

  • ‪Pizza x Metro - ‬15 min walk
  • ‪Restaurante Elias - ‬4 min drive
  • ‪El Bar - ‬19 min walk
  • ‪El Nou Peñon - ‬17 min walk
  • ‪Taberna Los Serrano - ‬19 min walk

About this property

Ibersol Playa Dorada

Ibersol Playa Dorada features a free water park, an outdoor pool, and a children's pool. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this family-friendly hotel include a rooftop terrace, free WiFi in public areas, and an arcade/game room.
TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Balconies, safes, and phones are other standard amenities.
An outdoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 6 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • Elevator (27 inch wide door)

More

  • 5 floors
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 12 per pet, per day
  • Dogs only
  • 1 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 0.99 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number No, Spanish Commercial Registry, Business

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel San Salvador El Vendrell
San Salvador El Vendrell
Ohtels San Salvador Hotel El Vendrell
Ohtels San Salvador Hotel
Ohtels San Salvador El Vendrell
Ohtels San Salvador
Ibersol Playa Dorada Hotel
Ibersol Playa Dorada El Vendrell
Ibersol Playa Dorada Hotel El Vendrell

Frequently asked questions

Is a free cancellation option available at Ibersol Playa Dorada?

Ibersol Playa Dorada provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Ibersol Playa Dorada?

As of Jul 16, 2026, prices found for a 1-night stay for 2 adults at Ibersol Playa Dorada on Jul 19, 2026 start from $116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Ibersol Playa Dorada?

Located steps from Pau Casals Museum, this hotel is in El Vendrell, and within a 10-minute walk of El Vendrell Beach and Coma-ruga Beach. You'll also find Sant Salvador Beach and Calafell Beach within a short drive.

Will I be able to park at Ibersol Playa Dorada?

No, there isn't parking at this hotel.

Does Ibersol Playa Dorada have a casino on the premises?

No, Ibersol Playa Dorada doesn't have a casino.

Is there an indoor pool at Ibersol Playa Dorada?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Ibersol Playa Dorada a good place to stay for couples?

This waterfront hotel offers plenty of amenities for couples including a restaurant, an outdoor pool, and a swim-up bar.

Does Ibersol Playa Dorada have a hot tub?

No, there isn't a spa tub at this hotel.

Does Ibersol Playa Dorada have a restaurant with a breakfast menu?

Yes, Ibersol Playa Dorada serves buffet breakfast each morning for a surcharge from its restaurant.

Does Ibersol Playa Dorada allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Ibersol Playa Dorada for a fee of EUR 12 per pet, per day.

Does Ibersol Playa Dorada have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Ibersol Playa Dorada?

The closest major airport to Ibersol Playa Dorada is Reus (REU), which is 25.6 mi away (29 minutes by car). Another top airport is Barcelona El Prat Airport (BCN), which is around 29.1 mi away.

Can I book a room with a balcony at Ibersol Playa Dorada?

Yes, every guestroom at Ibersol Playa Dorada comes with a balcony and some offer city and pool views.

Ibersol Playa Dorada Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 27 out of 87 reviews
Rating 8 - Good. 40 out of 87 reviews
Rating 6 - Okay. 10 out of 87 reviews
Rating 4 - Poor. 4 out of 87 reviews
Rating 2 - Terrible. 6 out of 87 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, friendly staff and great food/location
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
The bed. Is very hard, I cannot sleep well.
Stayed 4 nights in May 2025
Verified

2/10 Terrible

sandeep

Disliked: Cleanliness, staff & service, property conditions & facilities
Terribly tired ,bad reception staff,Terrible room couldnt swing a cat in bathroom, seriously, the doir could squeeze you uf clowd,and the door hits the toilet when opened,dont fmgo to this place,ypu will regret it
Stayed 3 nights in May 2025
Verified

6/10 Okay

Kenneth Ian

Got referred to a other local hotel as the one we booked was closed for reasons we werent made aware of. Other hotel was fine. But didn't have a balcony like the original room we booked
Stayed 5 nights in Sep 2023
Verified

6/10 Okay

Verified traveler

Disliked: Room comfort
Hårda sängar, trånga badrum. Middags buffén helt okej.
Stayed 1 night in Jul 2025
Verified

8/10 Good

jean-yves

Liked: Cleanliness, amenities, property conditions & facilities
Attention piscine non chauffée.
Stayed 3 nights in May 2025
Verified

6/10 Okay

Edmilson

Liked: Property conditions & facilities, room comfort
A estada nesse hotel foi muita boa, considerando o valor da diária e da proposta do hotel. Destacamos que o café da manhã e o almoço, considerando com muitos outros hotéis na Europa, esse é hotel nos surpreendeu positivamente. O atendimento dos funcionários é excelente. A gentileza da equipe é fantástica. Os únicos pontos que consideramos muito desagradáveis foram os seguintes: 1) Cobrança de uma taxa para usar o cofre disponível nos quartos; 2) A cobrança de uma taxa para poder usar o ferro de passar - Por hora de uso. Confesso que nunca tinha visto atitude tão mesquinha quanto esta em hotéis desse nível.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Vasily

Liked: Cleanliness, staff & service, room comfort
Hotelli oli hyvä ja rauhallinen. Palvelu toimi hyvin, ja olimme siellä 13 yötä. Aamiainen oli ihan ok. Hotelli kaipaa jonkin verran päivitystä, mutta ilmastointi toimi hyvin. Allasalue oli hyvin hoidettu ja siellä oli oikein mukava oleskella. Hotellissa oli paljon eläkeläisiä, mikä teki tunnelmasta rauhallisen. Meri on noin 5 minuutin kävelymatkan päässä, ja rantapromenadi on pitkä ja hyvä kävelyyn. Alueella on riittävästi kauppoja ja ravintoloita. Lämpimästi suosittelen hotellia, jos haluat rentoutua rauhallisessa ympäristössä. Junalla pääsee helposti Barcelonaan ja muihin kaupunkeihin. Juna-asema on noin 2 km päässä hotellilta. Alueella ei ollut kovin paljon ulkomaalaisia matkailijoita – noin 90 % oli espanjalaisia ja paikallisia. Tämän ansiosta oli oikein mukava tutustua espanjalaiseen kulttuuriin.
Stayed 13 nights in May 2025
Verified

10/10 Excellent

Giro

Liked: Cleanliness, staff & service, property conditions & facilities
Ja
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Annalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr sehr freundliches Personal. Die Zimmer sind rießig und sehr sauber, genauso wie das Bad und der Balkon :) Zebtrale Lage. Frühstücksbuffet war sehr gut :-) nur sollten mehr Mitarbeiter eingeteilt werden.. bei mir gab es leider keine Tassen mehr ..
Stayed 1 night in Oct 2024
Verified

4/10 Poor

ADELA

Liked: Amenities
Disliked: Cleanliness, staff & service
La limpieza de la habitación fatal.
Stayed 2 nights in Sep 2024
Verified

2/10 Terrible

M pilar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nefasto...una habitación cuádruple con un plato ducha de 50 x 50, imposible duchar a los niños, con la mampara mal encajada ( casi se inunda el baño) aire acondicionado sin funcionar bien, y menos mal que solo cogimos desayuno por qué el comedor sucio no, lo siguiente... Para el precio que hemos pagado deja mucho que desear . No volvemos seguro
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Stefan

Ok

Bara ett stop för oss på väg söderut efter vi landat i Barcelona på kvällen. Stor bred säng för 3 personer o en bra frukost.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Jacint Dinares

Liked: Cleanliness, room comfort

Estancia correcta

Calidad/Precio correctos.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Rüdiger

Liked: Staff & service, property conditions & facilities
Preis Leistungsverhältnis gut
Stayed 7 nights in Jun 2023
Verified

2/10 Terrible

Antoni

Disliked: Cleanliness, staff & service, property conditions & facilities
Un hotel sucio, habitación con hormigas, una pulsera entre las sábanas, suciedad en armario y bajo la cama. No es aceptable!!
Stayed 1 night in Jun 2023
Verified

8/10 Good

Angie Massiel

Liked: Staff & service

Descanso familiar a buen precio

Relación calidad/precio es una muy buena opción. Es cierto que las instalaciones pudieran actualizarse pero son correctas. El personal hace el esfuerzo, pero me parecieron un poco desorganizados a veces. ¿Lo mejor? El equipo de Animación, ¡mis hijas estuvieron encantadas! OJO por favor con la piscina infantil. Hay mucha heces de pájaros en el suelo y los niños las pisan y traen todo eso a la piscina. Ayudaría que mantuvieran esa zona más limpia. La variedad de la comida es justa, pero la verdad que muy sabrosa y "casolana". Yo repetiría otro finde para descansar. La zona tiene poca acción por lo que se agradece si quieres desconectar.
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Sara Lopez

Liked: Cleanliness, staff & service, property conditions & facilities
El trato del personal y la eficacia
Stayed 3 nights in Sep 2021
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Calidad precio esta bien. Pero ver a mi hija de 19 meses lo que disfruto en los toboganes y la piscina grande no tiene precio. El servicio muy agradable. La
Stayed 3 nights in Aug 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frühstück super, Personal freundlich. Leider etwas weit bis zum Bahnhof
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

VMR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato recibido. Este hotel marca la diferencia.
Stayed 11 nights in Aug 2019
Verified

8/10 Good

ALICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel aunque alejado del centro. La comida a veces escasa y poco variada. La habitación muy confortable
Stayed 10 nights in Aug 2019
Verified

2/10 Terrible

Silvia

Liked: Cleanliness
Disliked: Staff & service

Muchas cosas a mejorar

- Las horas de check in y check out reales no coinciden con los de la plataforma. - Nos dieron una habitación que ya estaba ocupada, encontrando una familia dentro, y tuvimos que reclamar. - Al llegar una noche, la puerta principal estaba cerrada, no había nadie en recepción, no había timbre y el teléfono que nos facilitaron no estaba operativo. Al picar a la puerta, el recepcionista nos increpó. - El servicio de restauración recibía quejas a diario de la falta de limpieza de copas, tazas, cubiertos... - En la piscina no se cumplía la normativa indicada por el hotel aún estando el socorrista presente (gente fumando, bebiendo...) - Lo único bueno, el personal de limpieza de las habitaciones.
Stayed 3 nights in Aug 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel estaba sucio. El trato ha sido en ocasiones nefasto. No pudimos comprar agua en todo el hotel durante dias porque ni siquiera las reponían.
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

Fabien

Liked: Cleanliness, room comfort
Disliked: Staff & service

Du bon et du moins bon

Personnel de l’hotel globalement pas serviable et pas agréable excepté l’equipe d’animation Coralia (particulièrement à la cantine, que je ne qualifie volontairement pas de restaurant, où on se demande par moment qui est le client). Qualité de la nourriture plutôt quelconque mais dans la moyenne par rapport à ce genre d’établissement. Chambre propre et plutôt spacieuse avec balcon. Piscine et jeux pour les petits enfants très bien. Piscine pour les grands un peu petite. Piscines dans l’ensemble pas très propres. Hotel proche de la plage mais peu d’animation dans le secteur ormis un castor park pour les enfants à 10min à pieds. Conclusion : Du bon et du moins bon pour un global moyen. Le rapport qualité prix reste tout de même très correct par rapport au secteur. L’hôtel étant familial avec beaucoup d’enfants je ne le recommanderais pas pour des couples.
Stayed 9 nights in Jul 2019

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