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Kimpton Charlotte Square by IHG

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Photo gallery for Kimpton Charlotte Square by IHG

Exterior
Creator video
Lobby sitting area
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
2 bars/lounges

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
38 Charlotte Square, Edinburgh, Scotland, EH2 4HQ
  • Place, Princes Street Gardens
    ‪2 min walk‬
  • Place, Princes Street
    ‪2 min walk‬
  • Place, Edinburgh Castle
    ‪12 min walk‬
  • Airport, Edinburgh (EDI)
    ‪27 min drive‬

Room options

View all photos for Premium Room

Hypo-allergenic bedding, pillowtop beds, in-room safe

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 262 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(14 reviews)
  • 274 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillowtop beds, in-room safe

Premium Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Room, 1 Double Bed (New Town View)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Premium Room, 1 Double Bed (New Town View)

9.0 out of 10
Wonderful
(2 reviews)
  • 262 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Room, 1 Double Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe

Premium Room, 1 Double Bed

8.4 out of 10
Very good
(17 reviews)
  • 369 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 1 Twin Bed (City)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 Twin Bed (City)

9.2 out of 10
Wonderful
(12 reviews)
  • 156 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Room, 1 Double Bed (Essential)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 Double Bed (Essential)

9.4 out of 10
Exceptional
(37 reviews)
  • 253 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 255 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe

Premium Room, 2 Twin Beds

8.8 out of 10
Excellent
(8 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 2 Twin Beds (Essential)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Twin Beds (Essential)

9.4 out of 10
Exceptional
(15 reviews)
  • 242 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed

Room amenity

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 368 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Townhouse)

Room amenity

Suite, 1 King Bed (Townhouse)

  • 640 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Charlotte Square View)

Suite, 1 Bedroom (Charlotte Square View) | Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (Charlotte Square View)

  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room (Sleeping)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room (Sleeping)

9.8 out of 10
Exceptional
(6 reviews)
  • 253 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe

Premium Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed (Alba Skylark)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed (Alba Skylark)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Edinburgh

Located in Edinburgh City Centre, Kimpton Charlotte Square by IHG is adjacent to Princes Street Gardens and within a 15-minute walk of popular sights like Edinburgh International Conference Centre. This 199-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • George Street - 1 min walk - 0.1 miles
  • Princes Street Gardens - 2 min walk - 0.1 miles
  • Princes Street - 2 min walk - 0.1 miles
  • Edinburgh International Conference Centre - 9 min walk - 0.5 miles
  • Edinburgh Castle - 12 min walk - 0.7 miles

Getting around

  • Princes Street Tram Stop - 7 min walk
  • Edinburgh Haymarket Station - 13 min walk
  • Edinburgh Airport (EDI) - 34 min drive

Restaurants

  • ‪Johnnie Walker Princes Street - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Popeyes - ‬2 min walk
  • ‪Pret a Manger - ‬1 min walk
  • ‪Badger & Co - ‬3 min walk

About this property

Kimpton Charlotte Square by IHG

Guests of Kimpton Charlotte Square by IHG enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for GBP 45 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect to find free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with pillow menus ensure a restful night. Refrigerators, electric kettles, and safes are also standard.
Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kimpton Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (GBP 45 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 30 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aizle
  • BABA
  • The Garden

Things to do

  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (29 inches high)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 2 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 30 per person
  • Covered valet parking fee: GBP 45 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay and Apple Pay.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Crowne Plaza Edinburgh
Crowne Plaza Edinburgh Roxburghe
Crowne Plaza Roxburghe
Crowne Plaza Roxburghe Edinburgh
Crowne Plaza Roxburghe Hotel
Crowne Plaza Roxburghe Hotel Edinburgh
Edinburgh Crowne Plaza
Roxburghe Crowne Plaza
Roxburghe Crowne Plaza Edinburgh
Roxburghe Edinburgh Crowne Plaza
Roxburghe Hotel Edinburgh
Roxburghe Hotel
Roxburghe Edinburgh
Roxburghe
Hotel Macdonald Roxburghe
The Roxburghe Hotel Edinburgh Scotland
Macdonald Roxburghe Edinburgh
Principal Edinburgh Charlotte Square Hotel
Principal Charlotte Square Hotel
Principal Edinburgh Charlotte Square
Principal Charlotte Square
The Roxburghe Hotel
Crowne Plaza Edinburgh The Roxburghe
The Principal Edinburgh Charlotte Square Scotland
Macdonald Roxburghe Edinburgh
Roxburghe Hotel Edinburgh
Kimpton Charlotte Square Hotel Edinburgh
Kimpton Charlotte Square Edinburgh
Kimpton Charlotte Square
Hotel Kimpton Charlotte Square Hotel Edinburgh
Edinburgh Kimpton Charlotte Square Hotel Hotel
Hotel Kimpton Charlotte Square Hotel
Kimpton Charlotte Square Edinburgh
Macdonald Roxburghe Edinburgh
Roxburghe Hotel Edinburgh
The Principal Edinburgh Charlotte Square
The Roxburghe Hotel
Crowne Plaza Edinburgh The Roxburghe
Principal Edinburgh Charlotte Square
Hotel Macdonald Roxburghe
Scotland

Frequently asked questions

Is free cancellation available at Kimpton Charlotte Square by IHG?

Kimpton Charlotte Square by IHG provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Kimpton Charlotte Square by IHG?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at Kimpton Charlotte Square by IHG on May 25, 2026 start from $418, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Kimpton Charlotte Square by IHG?

This hotel is situated in Edinburgh City Centre, just steps from George Street and Princes Street. You'll also find Edinburgh Castle and Royal Mile less than a mile away.

Will I be able to park at Kimpton Charlotte Square by IHG?

Yes, secured valet parking is offered for GBP 45 per night. An electric car charging station is also available for guests.

Is there a spa available at Kimpton Charlotte Square by IHG?

Kimpton Spa is the hotel's spa and services include body wraps, couples treatments, massages, and mani/pedis.

Does Kimpton Charlotte Square by IHG have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, 2 restaurants, and champagne service at this hotel.

Does Kimpton Charlotte Square by IHG have a casino?

No, Kimpton Charlotte Square by IHG doesn't have a casino.

Is there an indoor pool at Kimpton Charlotte Square by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

What amenities will couples enjoy at Kimpton Charlotte Square by IHG?

There are many amenities for couples at this hotel, including champagne service and in-room massages as well as 2 restaurants.

Are there hot tubs at Kimpton Charlotte Square by IHG?

No, but guests can enjoy a sauna at this hotel.

Does Kimpton Charlotte Square by IHG feature a restaurant that includes a breakfast menu?

Yes, Kimpton Charlotte Square by IHG has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Kimpton Charlotte Square by IHG allow pets to stay for free?

Yes, pets stay free at Kimpton Charlotte Square by IHG and the property also provides food and water bowls for pets.

Are there connecting rooms at Kimpton Charlotte Square by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Kimpton Charlotte Square by IHG?

The closest major airport to Kimpton Charlotte Square by IHG is Edinburgh Airport (EDI), which is 9.1 mi away (34 minutes by car).

Can I book a room with a balcony at Kimpton Charlotte Square by IHG?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and courtyard views.

Does Kimpton Charlotte Square by IHG host weddings?

Take advantage of the wedding venue at Kimpton Charlotte Square by IHG if you plan to say "I do" during your trip.

Kimpton Charlotte Square by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 771 out of 1002 reviews
Rating 8 - Good. 133 out of 1002 reviews
Rating 6 - Okay. 61 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

maria madalina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly nice and helpful. The hotel is very well located, whitin walking distance from pricess street, calton hill and dean village.We had a lovely stay and we highly recommended it.
Stayed 4 nights in Feb 2026

10/10 Excellent

Allison

Stayed 2 nights in Feb 2026

10/10 Excellent

david

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The staff here are well trained, knowledgeable and courteous - each and every one of them.
Stayed 2 nights in Feb 2026

2/10 Terrible

Charlotte

Traveled with family
Black mold on the bathroom tiles, a noisy minibar fridge that kicked in through the night and barely any sound proofing in the rooms. When I raised it with management after the first night nothing at all was done, not even about the moul
Stayed 4 nights in Jan 2026

10/10 Excellent

Emma

Stayed 2 nights in Feb 2026

10/10 Excellent

Louise, GATESHEAD

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stopped here for my Husbands birthday and absolutely loved it. Hotel is stunning and in a great location. Our room was fabulous we were given a free upgrade. Staff were absolutely amazing and definitely made it a birthday to remember. Will definitely be back. Thank you for an amazing break
Stayed 1 night in Feb 2026

10/10 Excellent

Eleanor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel, really friendly staff, loved the social hour too!
Stayed 2 nights in Feb 2026

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
The room was fantastic, spacious and clean and made up for us perfectly each morning. The staff were all attentive and couldn’t do enough for us. Would highly recommend this place and we will certainly be back soon.
Stayed 2 nights in Jan 2026

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities
Everything - very relaxing stay ! Hotel and amenities were great and staff went the extra mile !
Stayed 1 night in Jan 2026

2/10 Terrible

Ossian

Disliked: Cleanliness, property conditions & facilities
The room had some issue that I raised after the first night and they didn’t address it and I raised it twice more and upon checkout admitted that they don’t know why they didn’t address the issues right away. Black mold on the tiles in the bathroom, a noisy minibar compression and lists of noise by housekeeping banging cupboards and shouting in the halls at 7am
Stayed 3 nights in Jan 2026

10/10 Excellent

Oliver

Stayed 3 nights in Jan 2026

10/10 Excellent

Charlotte

Friendly team
Stayed 1 night in Jan 2026

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
The stay was perfect! Staff were very accommodating and the location was so central.
Stayed 2 nights in Dec 2025

10/10 Excellent

Arlene

Traveled with group
Liked: Cleanliness, staff & service, amenities
Lovely room, well appointed. Staff were all so welcoming. Pool was lovely.
Stayed 1 night in Jan 2026

10/10 Excellent

Hamzah

Liked: Cleanliness, staff & service, amenities
Couldn’t be happier with our stay. The team were all fantastic, especially Zoe, and our room upgrade made my birthday weekend so special. Lovely hotel, and the spa was small, but great!
Stayed 2 nights in Jan 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

8/10 Good

Johannes

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in Jan 2026

10/10 Excellent

Dylan

Liked: Cleanliness, property conditions & facilities
No faults, staff extremely pleasant and helpful. Good facilities, bar and garden bar very aesthetic. Would stay again without hesitation
Stayed 3 nights in Jan 2026

10/10 Excellent

CHAMATH

Business traveler
Liked: Cleanliness, staff & service, amenities
I travelled often and I make specific requests about the preferences of the room . Most hotels never care about it even though they write you a common reply that a computer would send as auto reply saying there is no guarantee of the request but they will try. Kimpton Charlotte Hotel did exactly what I asked for and not only that, the front officer knew about it and specifically mentioned they did go all out to make the preparations as I wanted . Extremely helpful staff and excellent service . It was a short stay . I would definitely stay there if I ever go to Edinburgh again
Edinburgh Castle - the view from by 5th Floor Room
Stayed 2 nights in Jan 2026

10/10 Excellent

delainey

Stayed 1 night in Jan 2026

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived at the hotel and took advantage of the valet parking which was quick and easy - my bags were even taken straight to my room. The in room amenities and extras were excellent. The pool was quiet and I even had it to myself the morning of my stay. I dined in Baba which was delicious. The only small negative I encountered was that my room was above the restaurant so it was a little noisy. The location is excellent for exploring both the Old Town and New Town of Edinburgh.
Stayed 1 night in Jan 2026

8/10 Good

Cecelia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff team were courteous and very helpful, the room was spotlessly clean and well provided with both supplies and equipment and the social hour in the bar was delightful.
Stayed 1 night in Jan 2026

10/10 Excellent

Lysa

Business traveler
Liked: Cleanliness, staff & service, amenities
This is a fabulous hotel. A great central location. Staff were super helpful & good sense of humour with it. I was upgraded and able to check in early too. Absolutely wonderful - with great room snacks too ;-)
Stayed 1 night in Jan 2026

10/10 Excellent

Lara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and staff were incredibly friendly and always willing to go above and beyond in helping make it the best stay possible. Out concierge Remi was amazing with incredible food recommendations and fizz on arrival to every restaurant they booked on our behalf. The spa was excellent. We also had espresso martinis in our room waiting for us as it's my partners favourite drink
Stayed 3 nights in Jan 2026

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities
What stood out? Everything! From the welcome when we arrived, the facilities in the room, the additional touches such as the social hour to all the interactions with staff.
Stayed 1 night in Jan 2026

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