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Verwöhnhotel Kristall

4.5 star property

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Photo gallery for Verwöhnhotel Kristall

Exterior
Yoga
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Exterior
Couples treatment rooms, sauna, hot tub, steam room, body treatments

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Seebergstraße 10, Eben am Achensee, Tirol, 6213
  • Place, Achensee
    ‪1 min walk‬
  • Place, Karwendel Cable Car
    ‪6 min walk‬
  • Place, Karwendel-Bergbahn, Zwölferkopf Pertisau
    ‪8 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪43 min drive‬

Room options

View all photos for Harmony Suite

Harmony Suite | Premium bedding, down comforters, in-room safe, individually furnished

Harmony Suite

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Towersuite

Towersuite | Premium bedding, down comforters, in-room safe, individually furnished

Towersuite

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Alpin)

Suite (Alpin) | Premium bedding, down comforters, in-room safe, individually furnished

Suite (Alpin)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Wellness)

Suite (Wellness) | Premium bedding, down comforters, in-room safe, individually furnished

Suite (Wellness)

  • 559 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite, Sauna (Wellness)

Luxury Suite, Sauna (Wellness) | Premium bedding, down comforters, in-room safe, individually furnished

Luxury Suite, Sauna (Wellness)

  • 710 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Pertisau

Verwöhnhotel Kristall places you within a 15-minute stroll of popular sights such as Karwendel-Bergbahn, Zwölferkopf Pertisau and Achensee. This 52-room, 4.5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and an indoor pool.

What's nearby

  • Achensee - 1 min walk - 0.0 miles
  • Karwendel Cable Car - 6 min walk - 0.4 miles
  • Vitalberg Shale Oil Museum - 6 min walk - 0.4 miles
  • Karwendel-Bergbahn, Zwölferkopf Pertisau - 8 min walk - 0.4 miles
  • Rofan-Seilbahn - 7 min drive - 3.7 miles

Getting around

  • Strass im Zillertal Station - 17 min drive
  • Kranebitten Airport (INN) - 56 min drive

Restaurants

  • ‪Langlaufstüberl - ‬12 min walk
  • ‪La Vita è Bella - ‬6 min drive
  • ‪Kirchenwirt - ‬8 min drive
  • ‪See Bar - ‬13 min walk
  • ‪Entner's Seelounge - ‬11 min walk

About this property

Verwöhnhotel Kristall

Verwöhnhotel Kristall features a full-service spa, an indoor pool, and an outdoor pool. There's free offsite parking and an area shuttle for a fee. The front desk has multilingual staff that can help with luggage storage, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this adults-only hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect to find free WiFi and TVs with satellite channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Balconies, sitting areas, and safes are also standard.
A health club and complimentary bicycles are featured at the hotel. An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 14 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sky Spa, Wellness Alm; Kristall Spa has 9 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Candle Light im Gewölb
  • Hotelbar
  • Kristall-Stuben
  • Panorama-Terrasse
  • Vinothek

Things to do

  • 18-hole adjacent golf course
  • Bicycle cleaning area
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Library
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas
  • Yoga classes

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Beach umbrellas
  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Thalassotherapy

Accessibility

  • Elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Individual furnishings
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 10 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 20.00 per pet, per day
  • Dogs and cats only
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 14 are not permitted to stay at this adults-only property (only guests 14 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 15 years of age.

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 20.00 per pet, per day
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 1:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals, you can take advantage of the free train station pick-up service. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Verwöhnhotel Kristall
Verwöhnhotel Kristall Eben am Achensee
Verwöhnhotel Kristall Hotel
Verwöhnhotel Kristall Hotel Eben am Achensee
Verwöhnhotel Kristall Hotel Pertisau
Verwöhnhotel Kristall Hotel Eben am Achensee
Verwöhnhotel Kristall Eben am Achensee
Hotel Verwöhnhotel Kristall Eben am Achensee
Eben am Achensee Verwöhnhotel Kristall Hotel
Verwöhnhotel Kristall Hotel
Hotel Verwöhnhotel Kristall
Verwöhnhotel Kristall Hotel
Verwöhnhotel Kristall Eben am Achensee
Verwöhnhotel Kristall Hotel Eben am Achensee

Frequently asked questions

Is free cancellation available at Verwöhnhotel Kristall?

Verwöhnhotel Kristall offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Verwöhnhotel Kristall?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Verwöhnhotel Kristall on Mar 31, 2026 start from $596, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Verwöhnhotel Kristall?

This hotel in Eben am Achensee is within a 10-minute walk of Karwendel Cable Car, Karwendel-Bergbahn, Zwölferkopf Pertisau, and Vitalberg Shale Oil Museum. You'll also find Achensee and Rofan Cable Car within a short drive.

Will I be able to park at Verwöhnhotel Kristall?

Bicycle parking is also available for guests.

Is there a spa available at Verwöhnhotel Kristall?

Sky Spa, Wellness Alm; Kristall Spa is the hotel's spa and services include hot stone massages, sports massages, Ayurvedic treatments, and detox wraps.

Does Verwöhnhotel Kristall have a casino at the property?

No, Verwöhnhotel Kristall doesn't have a casino.

Is there an indoor pool at Verwöhnhotel Kristall?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

What do couples enjoy most about Verwöhnhotel Kristall?

This adults-only hotel offers many amenities for couples such as an outdoor pool and some guestrooms include fireplaces and private saunas.

Are there hot tubs at Verwöhnhotel Kristall?

Yes, guests can enjoy a spa tub at this hotel.

Does Verwöhnhotel Kristall feature a restaurant that includes a breakfast menu?

Yes, Verwöhnhotel Kristall serves free buffet breakfast at Kristall-Stuben each morning.

Does Verwöhnhotel Kristall allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Verwöhnhotel Kristall for a fee of EUR 20.00 per pet, per day. The property also provides food and water bowls.

Does Verwöhnhotel Kristall have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Verwöhnhotel Kristall?

The closest major airport to Verwöhnhotel Kristall is Kranebitten Airport (INN), which is about 20.6 mi away.

Are there rooms with balconies that I can book at Verwöhnhotel Kristall?

Yes, every guestroom at Verwöhnhotel Kristall comes with a balcony.

Verwöhnhotel Kristall Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 8 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ranjit

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent

It was amazing . Nice location with luckily had good weather
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to enjoy Pertisau and the beautiful Lake Achensee! The room was beautiful with 2 balconies and gorgeous views of the mountains. The bathrooms were immaculate and spacious and the toilet was in a separate area from the rest of the bathroom which was wonderful. We thoroughly enjoyed our stay there!
Stayed 2 nights in Dec 2017

6/10 Okay

Pascal

Liked: Cleanliness
Disliked: Staff & service
Stayed 11 nights in Jul 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Servizio impeccabile in questo hotel romantico. Consigliabile a tutti.
Stayed 4 nights in Jul 2018

10/10 Excellent

Hans Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

8/10 Good

A. , Niederbayern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Optimal für Langläufer

Alles sehr schön und neu, für unseren Geschmack zu rustikal, da ja eigentlich alles relativ neu ist, warum dann nicht modern gestalten! Was sehr angenehm war, dass die Saunen nie überfüllt waren. Sehr nettes Personal, jedoch ein bisschen zu viel Händegeschüttle, am Empfang, zur Abendessensbegrüssung und dann noch vom Ober.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rund-her-um Wohlfühlgarantie!

Sehr geehrte Damen und Herrn, wir können dieses Hotel auf jeden Fall weiter empfehlen, denn wir haben uns rund herum sehr wohl gefühlt. Es war eine entspannte Atmosphäre im Hotel, der Service war aufmerksam und sehr nett. Das Essen hat uns allen drei wirklich sehr gut geschmeckt. Es war ein toller Urlaub und das Hotel Kristall hat sehr viel dazu beigetragen. Ein herzliches Dankeschön. Mit freundlichen Grüßen und wir werden wiederkommen

10/10 Excellent

Florian, MÜNCHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WUNDERSCHÖN

WUNDERSCHÖNER AUFENTHALT!!!!!!!!!!!!!!!!!

10/10 Excellent

Elke, Parsberg, Opf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Wellnesshotel

Freundliches Personal, Wellnessbereich überragend, Gutes Essen.

10/10 Excellent

Gabi und Bernd, Bayern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Einfach toll !

Wir können dieses Hotel nur weiterempfehlen. Es war einfach alles wunderschön. Alle Mitarbeiter und die Besitzer sind durchweg freundlich und hilfsbereit. Das Hotel ist überall romantisch dekoriert mit Herzen, Skulpturen, Blumen...Das Essen war der Hammer, vor allem das Nachspeisen Buffet. Wir kommen wieder !!!