2/10 Terrible
Alison N.
22 ago. 2024
No le gustó: Limpieza
Expectations based property description.
Dirty rugs, stained furniture, DIY ‘renovation’. No central air ( one split/resort wall unit in living area; nothing in 3 bedrooms, kitchen, dining room or basement ). Basement ( only TV in house; watched Paris Olympics on iPad ) uninhabitable due to mold odor and 2 dehumidifiers not in operation upon our arrival and still didn’t help once plugged in.
Property manager did put in 3 window units to accompany fans but moldy odor was impossible to escape…..despite burning candles.
Expectation for cleaning and washing towels was sent via email 2 days before arrival and 24hours prior to checkout stating a forty dollar fee would be incurred if whomever felt more cleaning needed to be done. We had a 3 week stay and the cost of nightly stay does not justify being responsible for cleaning or washing towels.
We were “reimbursed” ( not including full price, taxes and fees ) one night out of twenty one nights; insulting.
Let me know if you want to see pictures.
Alison N.
Se hospedó 21 noches en julio de 2024