Ski Lodging & Hotels in East Grand Rapids, Grand Rapids

"My stay at Amway was so-so. When I checked in at the hotel, my room was not selected prior and staff informed me that if I still wanted a king bed, I wouldn't have the greatest view. I made a reservation and indicated in my notes that I wanted a great view and paid for the river view room style. We received a room with 2 queen beds for us to get a great river view which was fine, but I noticed that the notes I wrote wasn't viewed because I also was near an elevator and that was indicated in my notes that I didn't want to be next to an elevator. I went back to the front desk the following day and asked about how parking worked regarding using my key on the day of checkout which I thought would have been told during check in. The room was nice but the toilet is extremely loud when you flush and for a place to be upscale, I would think this wouldn't be an issue. I visited IDC Speakeasy inside the hotel and there was a wedding party in there so the space was limited and loud for it to be a speakeasy. I think this will be a place that I would visit and utilize the amenities but not a place I would stay at in the near future."

"Spacious rooms, great stay. The rooms were clean and fresh and the lobby was beautiful. The pool and hot tub were great, though the hot tub chemicals must have been off a bit because my husband left with a chemical rash after a few sessions in the hot tub. We were a smidge disappointed with the TV-viewing experience. It kept getting pixelated, like the early '00s digital TV, which was disappointing while watching March Madness. There were a few missed plays and calls that didn't make sense because of the skipping picture. Overall though, recommend. We'll be back for sure!"

"Really good area it has a lot of attractions around within walking distance "