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Holiday Inn Hotel & Suites Durango Central

3.0 out of 5.0

Recent guest reviews

Your location is easy to find and has plenty of parking. The front desk staff greeted me with a smile and were friendly when I asked for assistance. The lobby area is inviting and the conference room we used was very pleasant. The room was set up well for the presentation and everyone attending could hear and see the speaker. When I asked for special accommodations (decaf coffee), the kitchen staff (her name was Avi) promptly delivered a fresh container and graciously offered me my own carafe and cream. We could easily adjust the room thermostat when needed and the room acoustics allowed everyone to hear the presentation. At lunch time, there are plenty of food establishments nearby and the hotel has a grill right down the hall. BTW, the decaf coffee was wonderful! Thank you Avi!

Great all around experience. The young man at the front desk, named Chandler, was very friendly and helpful. Hotel was clean and seemed quite nice. Location was good and so was my overall experience..

It's a very nice property and it has a good restaurant and bar. The rooms are spacious and clean. If you're going to ride the Durango & Silverton Narrow Gauge train it's only about a half mile from the station so the location is great. I would have given it a fifth star but there was a bad smell near the elevator shaft, like a dead rodent or something bigger. It was awful, but I'm sure getting to it would have been a big deal. I can't throw the whole place under the bus just for that. I would very much recommend the property to anyone traveling to Durango!

My family recently stayed here for 4 nights and it was beyond amazing! The staff was so friendly! Phoebe (GM) was so accommodating, Jess, Tess, Erin and Preston were so friendly and made sure we had everything we needed. The housekeeping staff did a great job cleaning our room each day and making sure we came back to a clean and comfortable room. The new restaurant West Side had great food. Their pool and hot tub were clean and fun for our children to hang out in each evening. We would recommend this hotel to anyone traveling on business or leisure!! Thank you to the Holiday Inn Durango Staff for making sure we are had a worry free stay! We will definitely be staying again the next time we visit Durango!

My manager and I stayed at this hotel enroute to California to perform some music gigs. We enjoyed two wonderful days in Durango at this property and couldn't have been happier. These rooms are clean, quiet, and very comfortable. We were greeted by Tess at the front desk. She was very warm and had a great knowledge of the area and attractions. The whole staff really made us feel at home. Elke at the front desk was great as we were checking out. We had left something behind. She found it and contacted us before we got too far out of town. This place was missing nothing. The rooms have refrigerators, microwaves, coffee machines, hairdryers, and big screen TV's. The location is close to many attractions. There's also a pool, workout room, and restaurant on the property. I would highly recommend this hotel to anyone.

My brother, Doug Phillips, and I (his Music Agent & Business Manager & sister!) stayed two nights at the Holiday Inn & Suites, Durango Central, enroute to music engagements in CA. We were warmly greeted by Tess at the front desk who made sure we were well taken care of. The entire staff was very friendly...making us feel very welcome and like family. The room was very clean, quiet and comfortable with all amenities provided. The hotel was close and convenient to everything that Durango offered to make our stay very enjoyable and relaxing. There is a nice restaurant on the property as well as a workout room and swimming pool. Elke, at the front desk, was very helpful and professional in recovering an essential business tool of mine that I thought I had lost. THANK YOU, Elke! You're the best! Both Elke and Tess are to be highly commended as they surely go the extra mile!!! I highly recommend this warm, friendly and beautiful hotel! I will surely be staying at The Holiday Inn & Suites my next time through Durango!!! Kathy Kehrer, Music Agent

Given the fact that this place was almost sold out, can charge almost 200 bucks a night, and had no "reward rooms" available to Platinum IHG members, I can only assume that they don't feel they have to chase customers. - One of the only 2 elevators was broken. - Couldn't find any instructions for the fireplace but eventually found a remote control for it in the couch. - The restaurant on site had terrible service. I didn't even get to eat there because after waiting for 10 minutes as the waiter ignored me, I decided complaining and then staying to eat would get me lousy food as well so I left. - I did, however, complain to the front desk and was given a "Sorry about that, i'll let the manager know when she comes in" Given that response, next time, I'll go to the hotel chain whose motto is "make it right" because they DO care about returning customers.

Very clean hotel, friendly staff! Was greeted at the front desk and asked where we were traveling from. Our room had a fireplace but it was just a virtual type...still added a nice touch to our room. Would definitely stay here again. We went to Mesa Verde National Park to see the Cliff Dwellings of the Puebloanian people. Was absolutely breathtaking and a short drive from our hotel.

I spent three nights here in a room that had a bedroom, small kitchen area and living room. Everything was nice and clean and the room made for a very comfortable sleep. The attached restaurant featured a breakfast buffet that featured eggs, potatoes, bacon, muffins and other items. It is a short 15-20 min walk to the downtown area with lots of shops and restaurants. I would definitely stay here again for my next trip to Durango.

This property is actually part of the mountain...I think. It feels like it anyway. Very cool. The on-site restaurant/bar definitely will want to make you return to this hotel. The design of the hotel meshes well with the beauty of the surrounding area. The young man (it was his very first day on the job) at the restaurant was most pleasant. That is what is important to me....make me feel like you are glad that I came in today, and you want me to return.

21636 Highway 160 West Durango CO

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Within a short walk of Henry Strater Theater, Holiday Inn Hotel & Suites Durango Central is within a mile (2 km) of Durango and Silverton Narrow Gauge Railroad. This 3-star hotel has 120 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi. It's also close to Durango Area Tourism Office and Sorrel Sky Gallery.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning off right with cooked-to-order breakfast served for a fee.


Rooms

All of Holiday Inn Hotel & Suites Durango Central's 120 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can enjoy TVs and stay connected with free WiFi and wired Internet. Ironing boards are also available.


Property features

At Holiday Inn Hotel & Suites Durango Central, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). Helpful staff can provide tour or ticket assistance and a safe deposit box at the front desk. This hotel also has a 24-hour business center.

Room options

Room, Bathtub

Queen 2 | Sleeps 4

Room, Balcony

Queen 2 | Sleeps 4

Superior Room, 1 King Bed, Accessible (Mobility)

King 1 | Sleeps 2

Standard Room

King 1 | Queen 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

72% of guests recommend this hotel

Total of 277 reviews