Maple Hotel2.0 out of 5.0
Recent guest reviews
This is the worst hotel Iv ever stayed in, very run down and smelt quite damp and musty. I wouldn't book it again and will not be recommending it to any friends and family. Staff: the receptionist on the night shift has to be the rudest one Iv ever met and that is saying something. Told us to F**k off when we wanted to pick up our keys from after going out of the hotel. The room: my room was well out the back and was completely separated from the hotel not sure if that's good or bad. Once I got to the room I could smell the toilet straight away. The bathroom was hard to use you burn your leg on the radiator when your sat on the loo, the shower worked well and was easy to use but you were squashed in and I couldn't reach my knees without putting my face into the wall. The kettle was a joke, no wall plug close to the table and the cable was to short to even put it on the floor and boil, the sink was so small you couldn't fill the kettle in it so I had to use a cup and fill it up bit by bit with it. The carpets were stained and very worn. The bed had broken springs in places and wasn't very supportive. If your thinking of booking this hotel DON'T!!!!!! There is better hotels out there for the same money.
I gave it one star as I couldn't give it any less. This hotel was so bad, I signed up on TripAdvisor just to share my experience with the world. Upon arrival at the maple I was refused entry as they had recorded the wrong name on the room booking and demanded ID for the name on the booking and wouldn't accept mine. The room was supposed to be a double but was actually two singles. There was no remote control for the telly - when I finally got a remote from reception, the TV reception was like watching a snow storm! The lead for the kettle wasn't long enough to sit on the side table and reach the plug! The heating came on full blast at 5am each morning and cooked me alive - couldn't turn the radiator down so had to get up and open the window. The view from the window was a conservatory side wall covered in plasterboard literally 2ft infront of the window! The shower was so small I couldn't bend over to wash legs or feet (I am 5'10 and 30' waist) No drinking water available at all in the hotel. Carpets not hoovered. Fire extinguishers missing from fire station points on the walls. Have to hand key back each time you go out, then when I came back one of the staff refused to let me in AGAIN because they hadent updated the booking name for my room on their computer! Ended up in an argument and I was told to F**k off by one of the Asian staff and then he threatened to call the Guarda because he did not understand English and could not understand the name on the computer being wrong. This is really not what you want at 3am in the morning! Hotel smells damp throughout. Kettle dosent fit in the sink to fill it with the 'not drinking water' The single bed was uncomfortable and a spring was sticking out of the side of the mattress. There was a stain on the duvet cover. This hotel was due a major refurbishment 20+ years back!! No Breakfast. WiFi signal was poor. The only good thing I found at this hotel was one of the staff called Liz - his English was terrible but he went well above and beyond to make an effort to look after us - hats off to him for having to work in these conditions and with a rude, arrogant team of Asians that don't understand English and seem to think they can get away with providing guest accommodation in such a god awful state! The best part of my experience at the maple was leaving. If you are thinking about staying here.......DON'T.
Stayed here with friends it does exactly what it's meant to do. Room good size decor very old in whole hotel but clean great location and cheap. No bar in the hotel well there is a small one we'll decorate but does not be used just for storing bags!!
I booked a room for four people for one night in a family room. Great location Clean Room Very Affordable Staff were friendly, can leave your bags if you are too early to check in. Breakfast was included in our price but we missed it so cant comment on that, if your out for a night out in dublin great place to stay!
This place was pretty terrible all round, staff were rude, everything's outdated, the shower was mouldy and didn't stay at a single temperature, the lamp was broken, most channels on the tv had no sound. I'd emailed a few weeks in advance to ask them to provide vegetarian food for me as our stay included full Irish breakfast, on the first morning I asked what I could have that was vegetarian and I was told 'tea or coffee' so I was pretty unhappy about that too. Honestly I wish we'd stayed at the hotel round the corner, it looked way more modern and welcoming and was also cheaper.
I am not fussy at all..but this is not worth the money paid...not even location, it is close to centre but it worst part of the city! Never tried wifi....we were on top floor...76 stairs!! No lift! Window on hallway was opened during entire stay and it was dafty...could not close it as it was roof window and too high, we were unable to reach it. Pillow was stained and dirty....wires (metal ones ) were sticking out of the matress and I ended up cutting myself ! Re.ote was given to us on arrival but tv was not working , excep one day for few minutes...i paid 300euro + for this room, and it was too much ...its barely worth 30£ ...window is dafty eveh when its closed wind is going through..noise from the street ia nor berable..... We tried to have breakfast, but the breakfast room in basement smelled so bad that we could not stick it and make it to the table...and were charged anyway for both persons both nights... Shower doors were hanging or the rack...extremely dangerous!
What I like about this place is it's affordability and great location; walking distance to everywhere you want to see, shopping streets and public transport. The rooms are very, very basic and if you're on the backside, the noise from the road can keep you awake at night. The staff are friendly and helpful.
The staff helpful especially when needing them to carry a suitcase up a few floors as there is no lift. The room clean a pity that here was no hot water in the bathroom sink. It was supposed to get fixed but by the next mornings no hot water & the shower was useless so not a clean body to go sightseeing Breakfast was good
Ok let's get right to the point. Hotel accommodation in Dublin is expensive! Those looking for 5* except to pay for it. The Maple is a very basic hotel, situated close to transport and the airport bus route it like a lot of hotels and guest houses in the area are old terrace houses three to four stories tall. None have lifts so expect to humph luggage up stairs. The Maple is no different. Our room was located at the back of the building and reasonably quiet. Rooms are basic, beds not the greatest, but everything was clean. Bathrooms have a toilet, sink and shower. You need to turn on the red hot water button in the bedroom to get hot water. But there is no hot water in the sink with a sign do not drink the tap water. The carpets are worn and the room needs a serious paint job. Staff were great and helpful so you can't fault them. Location is perfect for visiting Dublin with a number of pubs, cafes, restaurants and grocery stores close buy. There is a laundromat on the same road as the hotel two blocks away. Would we stay there again: probably not but for a couple of nights it's a cheapish option.
Terrible place. Drinking water isn't available like it's a 3rd world country or something. Signs in the rooms say do not drink tap water and then the reception tells you to buy water up the street or just drink from the tap as the signs are wrong??? "Council told us to put the signs there but the water is fine" Next problem no ventilation in the room whatsoever cannot open the window or no fan or air con. Ok cool the bathroom was kinda clean. Awesome job. The shower looks ok..... but the stupid electric instant hot water device is buggered so unless you want a cold shower you get less water pressure than my cat could piss. And the reception couldn't care less. Excuses and no apologies and nothing. I've stayed in some bad places but if I can have a hot shower I'm happy. NOT here. On the bright side the location was good.
- Walking distance to Garden of Remembrance and Ha' Penny Bridge
- Free WiFi in public areas
- 24-hour front desk
Located in International Financial Services Centre, Maple Hotel is within a 10-minute walk of popular sights such as Abbey Theatre and Custom House. This 39-room hotel welcomes guests with conveniences like a computer station and a 24-hour front desk. Garden of Remembrance and Ha' Penny Bridge are also a short walk from this Dublin hotel.
Full breakfast is offered for a fee each morning from 8 AM to 10 AM.
The 39 rooms have coffee makers. For entertainment, guests can enjoy satellite TV. Hair dryers are also included.
Maple Hotel features free WiFi in public areas and a computer station. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.
Reviews from Trip Advisor
47% of guests recommend this hotelTotal of 526 reviews