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Hilton Garden Inn Dublin Custom House

3.0 out of 5.0

Recent guest reviews

Friendly staff, clean rooms, great location, excellent breakfast options.

On the direct line of Airlink...and easy and less expensive bus directly from airport to hotel front door

Great location! Great staff and service. Everything within walking distance.

We received great service from front desk people. We ordered food. Room service was wonderful. Also, ate the food in hotel's restaurant. Service and food both were amazing. Will love to stay here again sometime.

No problems. Full service and helpful staff. This hotel was perfect with a good location for our first visit ti Dublin.

Nice hotel, great location. Friendly staff and very clean.

Nice, modern hotel in an excellent location. Would recommend to others.

Hotel is in a great location: walking distance to shops and pubs on O'Connell Street and Temple Bar area, but not in the middle of the tourist-y areas so its quiet. Public transportation options from this location are plentiful. Hotel staff was very friendly and helpful. Hotel restaurant (Oly) was great - we dined there several times! Only issue was with housekeeping. Had to request additional towels every night because they wouldn't leave enough for the 4 people in our double room. Definitely recommend though.

the staff is very friendly and very helpful. I knew when I booked that the hotel was undergoing some construction (adding air conditioning) not really a problem. Pros- near the new Irish Immigration Museum and a short walk over the bridge- but check out your location before booking. Very good breakfast each morning. Cons- no valet, parking lot is not really convenient, and small elevator. Booked 4 months ago and wish the room had not been near the elevator.

Terrific location...loved the room! Hop on and off tour bus right outside the front door too!

The only con I can give is that there is construction going on. even this really wasn't much of an issue. The room was clean and very comfortable. Best pillows in Ireland.

The hotel was clean, convenient and easy. I would recommend it to others travelling to Dublin.

Room was clean, hotel was well maintained, and they have best breakfast ever. One of my best hotel experiences of all time.

Very nice hotel. Walking difference from convention center.

Arrived on a red-eye international flight at 7am. Hotel staff were incredibly supportive and got me a room immediately--which was appreciated beyond words. Room was clean, comfortable and all of staff was very friendly. At at restaurant and room service once--both very good. There is no AC, but it wasn't a problem with the weather (although other reviews at different times of the month indicate it can get hot); this appears to be something they are fixing with upcoming upgrades. I did sleep with the windows open, which was a bit loud as I was on the first floor overlooking the entrance, but it wasn't too much of a problem.

Overall I enjoyed my stay. It was right on the water, within walking distance to many resturants, Shopping, muesums, the trains to take you to parts beyond Dublin, the tram for travel around Dublin. My biggest complaints in this hotel was the lack of central air conditioning....it can become hot during the day & our cleaning person, would take the used bath linens and replace everything excluding the washcloths. Each day I had to contact the front desk & wait to take a shower.

Custom House Quay Dublin Dublin

Hotel highlights

  • Walking distance to Custom House and The Convention Centre Dublin
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in City Centre Dublin, Hilton Garden Inn Dublin Custom House is adjacent to EPIC The Irish Emigration Museum and within a 10-minute walk of other popular attractions like Custom House. This 324-room, 3-star hotel welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 7:00 AM to 10:30 AM.


Rooms

Guests can enjoy an LCD TV and stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers free toiletries. Other standard amenities include a refrigerator, an electric kettle, and a laptop-compatible safe.


Property features

Renovated in 2018, Hilton Garden Inn Dublin Custom House offers a 24-hour fitness center, free WiFi in public areas, and conference space. Self parking is offered for EUR 18.00 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, express check-in, and laundry facilities.

Room options

Room, 1 Queen Bed

Queen 1 | Sleeps 2

Deluxe Room, 2 Twin Beds

Twin 2 | Sleeps 3

Deluxe Room, 2 Queen Beds, River View

Queen 2 | Sleeps 4

Twin Room, 2 Twin Beds

Twin 2 | Sleeps 3

Guest reviews for Hilton Garden Inn Dublin Custom House

Everyone (15) Couples (4) Family (14) Friends (2) Other (2)
5
Families

Friendly staff, clean rooms, great location, excellent breakfast options.

By on Jul 17, 2019

Review comment responded on Jul 18, 2019

Thanks for staying with us. We appreciate your feedback!

4
Families

On the direct line of Airlink...and easy and less expensive bus directly from airport to hotel front door

By on Jul 11, 2019

Review comment responded on Jul 11, 2019

Thanks for staying with us. We appreciate your feedback!

4
Everyone

By on Jun 30, 2019

Review comment responded on Jul 3, 2019

Thanks for staying with us. We appreciate your feedback!

4
Families

Great location! Great staff and service. Everything within walking distance.

By on Jun 30, 2019

Review comment responded on Jun 30, 2019

Thanks for staying with us. We appreciate your feedback!

5
Families

We received great service from front desk people. We ordered food. Room service was wonderful. Also, ate the food in hotel's restaurant. Service and food both were amazing. Will love to stay here again sometime.

By on Jun 4, 2019

Review comment responded on Jun 6, 2019

Thanks for staying with us. We appreciate your feedback!

4
Everyone

By on May 27, 2019

Review comment responded on May 27, 2019

Thanks for staying with us. We appreciate your feedback!

5
Families

No problems. Full service and helpful staff. This hotel was perfect with a good location for our first visit ti Dublin.

By on May 13, 2019

Review comment responded on May 20, 2019

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Apr 28, 2019

Review comment responded on Apr 28, 2019

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Apr 7, 2019

Review comment responded on Apr 15, 2019

Thanks for staying with us. We appreciate your feedback!

5
Everyone

Nice hotel, great location. Friendly staff and very clean.

By on Oct 14, 2018

Review comment responded on Oct 15, 2018

Dear Sir/Madam, Thank you for staying with us at the Hilton Garden Inn for your recent trip to Dublin! I am happy to see our location was of great use to you and that our staff were so accommodating during your stay. We hope you choose to stay with us again. Kind regards,

Hilton Garden Inn Dublin Custom House

Custom House Quay, Dublin, Dublin 1
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.