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Hilton Dublin

4.0 out of 5.0

Recent guest reviews

Staff was inconsiderate and did not offer any solutions to the broken bed.

Front desk Maria and Timo made a difference. Good service and friendly as you can ever be. Good location downtown but not right in the noisy part. Clean rooms, good parking, enough lifts and fast room service. What else can you expect? Totally recommend it.

We stayed at the Hilton Dublin for our last night in Ireland. Compared to other hotels that we stayed throughout Ireland, this hotel was average. The biggest positive is the proximity to city center. it was an easy 10 minutes walk to downtown. The neighborhood was a little scary at night. The room was very clean. The biggest negative was the noise from the train located next to the hotel. The toilet was broken. The toilet seat was broken. We had to be very careful seating down. Overal the hotel was a clean, average hotel. If you're looking to be in downtown Dublin but don't want to pay the premium like the Westburry, Westin, or the Fitzpatrick, this hotel is a decent alternative. It's not bad but it's not memorable.

The Hilton Dublin is situated reasonably close to areas that tourists will likely want to visit but there is little very close to the hotel. I could have walked to some areas of interest but I didn't want to take 30 minutes to walk, so I took taxis everywhere I went. That wasn't a problem for me but it may be to some people. The building and facilities seem a bit old but they are very clean and appear to be well maintained. The bed in my room was comfortable and the hotel has some nice amenities such as cookies and pastries set out near the elevators. The staff was excellent. When I asked for more towels one night, there was a person at my door within 5 minutes with the towels. That doesn't happen very often even at very high-end hotels. My only complaint is that the thermostat shut off in the middle of the night and the room kept getting hot. I suspect that this is an energy-saving feature that may be triggered by movement in the room. Apparently, there wasn't enough movement while I was sleeping to keep my settings so the temperature setting didn't hold and the room heated up. It drove me nuts...but I was way too busy to even let the hotel know about it. The hotel at which I stayed in Galway (different brand of hotel not related to Hilton hotels) had the same problem. I have never experienced this anywhere else and I was 2 for 2 with it in my first 2 hotel stays in Ireland. Is this some kind of regulation in Ireland? The bottom line is that I enjoyed my stay at the Hilton Dublin. I am not 100 I would stay there again but I would definitely consider it.

Very good amenities, clean room, and facilities. Located within walking distance from main Dublin attractions. The staff were very friendly and helpful. Good value for money!

Aesthetically appealing with pricey amenities. 5 euro internet was worthless and didn't want to pay 15 euro for better internet so I went to the lobby for free internet regularly. We were on the first floor right above a conference room on the weekend, which meant loud music and DJing every night until well after midnight. It is a ~15 min walk away from Grafton & Temple Bar but a pretty walk through St. Stephens Green, with plenty of shopping and eating nearby that is less touristy. Right next to the Luas light rail, which we could also hear but it wasn't too loud.

wont make the mistake of staying in a Hilton again when traveling abroad. 2nd time, and i found the experience to sub par on both occaisions. staff was great, which was pretty much parallel to the entire experience of Dublin. great city with incredible people. the hotel, on the other hand, disappointing. food in restaurant was marginal and overpriced. bed was uncomfortable, bathroom sink drained poorly. shower water pressure bad. tv channel offerings were dreadful and with poor reception. didnt spend much time in the room, but still the experience was not worthy of anything better than 2 stars out of 5. when we return to Dublin, will stay in a place the far better captures the local allure of Ireland, and may avoid HIlton's domestically from this point forward as well. unimpressive.

If you want to avoid the "down town" feeling, but have easy access to it, this is a very good place. It is a short tram ride to one of the city centers for shoping and sights. The tram is just a few steps across the road from the front of Hotel. With a very hopping pub about a block away on the water. The pub does not affect the hotel in any way. Very nice selection

The brochure describes wi- fi internet available in all rooms, wired and wireless. The hotel even provides a cat-5 cable for connection. If you want to pay 20 Euros a day you can be connected. The restaurant and bar/lounge are equally pretentious and pricey. Breakfast is 14 euros, dinner starts around 21 euros for a complete meal. The hotel is adjacent to a tram station but the two lines of the tram do not connect. Buses are abundant. There are no refrigerators. Nothing is really complementary. This hotel is geared toward business people and caters to flight crews from Dublin airport. Unless your employer is paying, it is not affordable. No concierge on duty as they contend. We did not book any tours or transportation at the hotel for fear of mercurial charges. Fortunately we walk all the time so the location had no restrictions for us. Eventually we found all the amenities that we needed in the neighborhood.

This is a great, modern hotel, and I really enjoyed my stay, but you will pay for it! Internet and other amenities felt very overpriced for Dublin. The breakfast was great, but I found the lunch and dinner menu to be a little lackluster, especially for the cost. Aside from the prices, the only other thing I would mention is that it is fairly well away from the main areas. This could be a bonus or a drawback depending on your style. It's in a quiet, empty development area without a lot going on there. To get anywhere at all, you have to make about a 3/4 mile walk. The walk is easy and safe, but it's still a good walk, and it might make you feel disconnected from the hustle-and-bustle of the city, if that's what you are looking for. TIP: Don't bother with the LUAS tram, unless you are planning on using the Red line, or REALLY don't like walking (or really don't care about spending the money I suppose.) Yes, it takes you right to St. Stephen's Green but if you have good legs or need the exercise the walk is no big deal. I suppose if it had rained while I was there I may have thought differently about it. :) Even though I don't have any particular complaints, I don't think I would stay there again. I would want something closer to the city center, and a bit less expensive.

We had to leave the hotel at 6 a.m., to catch a plane and since breakfast was not served until 8, they had in the lobby two full trays of coffe, buns rolls croisssants, all still warm from the oven--no chaarge--can't ask for better than that.

Close to Temple Bar, St. stephen's Greene and Grafton, yet in a quiet location. Easy secure car park. Great staff, superb service!

Pleasant hotel in nice area. Room was spacious and comfortable. A bit far from the city center which is where we spent time with little in the way of restaurants in the immediate area.

Room options

Room, 1 Double Bed

Full 1 | Sleeps 2

Deluxe Room, 1 Double Bed

Full 1 | Sleeps 2

Deluxe Room, 1 King Bed (Turndown Service)

King 1 | Sleeps 2

Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Hilton Dublin

Everyone (2) Couples (7) Family (3) Other (1)
2

the bed had broken springs in it and was terriblw

Everyone

Staff was inconsiderate and did not offer any solutions to the broken bed.

By on May 3, 2017

Review comment responded on May 9, 2017

Dear Anonymous, We would like to thank you for sharing your feedback with us and for specifically mentioning areas which did not meet your expectations. Our team from various departments are committed in ensuring that our guests will have a satisfying and comfortable stay although it is evident that you were dissatisfied with some areas of the hotel. Please accept our sincere apology for not meeting your expectations and we will certainly share your feedback with all concerned departments in order to take appropriate actions to improve those areas. Once again, thank you for your feedback and I sincerely hope that we will have the opportunity of welcoming you back at the Hilton Dublin in the near future. Kind Regards, Cristina Mutruc Hotel Administrator Hilton Dublin

4

staff makes a big difference

Everyone

Front desk Maria and Timo made a difference. Good service and friendly as you can ever be. Good location downtown but not right in the noisy part. Clean rooms, good parking, enough lifts and fast room service. What else can you expect? Totally recommend it.

By , from Mexico on May 30, 2016

3

first ireland trip

Couples

We stayed at the Hilton Dublin for our last night in Ireland. Compared to other hotels that we stayed throughout Ireland, this hotel was average. The biggest positive is the proximity to city center. it was an easy 10 minutes walk to downtown. The neighborhood was a little scary at night. The room was very clean. The biggest negative was the noise from the train located next to the hotel. The toilet was broken. The toilet seat was broken. We had to be very careful seating down. Overal the hotel was a clean, average hotel. If you're looking to be in downtown Dublin but don't want to pay the premium like the Westburry, Westin, or the Fitzpatrick, this hotel is a decent alternative. It's not bad but it's not memorable.

By on Sep 30, 2015

4

decent place to stay in dublin with some caveats

Couples

The Hilton Dublin is situated reasonably close to areas that tourists will likely want to visit but there is little very close to the hotel. I could have walked to some areas of interest but I didn't want to take 30 minutes to walk, so I took taxis everywhere I went. That wasn't a problem for me but it may be to some people. The building and facilities seem a bit old but they are very clean and appear to be well maintained. The bed in my room was comfortable and the hotel has some nice amenities such as cookies and pastries set out near the elevators. The staff was excellent. When I asked for more towels one night, there was a person at my door within 5 minutes with the towels. That doesn't happen very often even at very high-end hotels. My only complaint is that the thermostat shut off in the middle of the night and the room kept getting hot. I suspect that this is an energy-saving feature that may be triggered by movement in the room. Apparently, there wasn't enough movement while I was sleeping to keep my settings so the temperature setting didn't hold and the room heated up. It drove me nuts...but I was way too busy to even let the hotel know about it. The hotel at which I stayed in Galway (different brand of hotel not related to Hilton hotels) had the same problem. I have never experienced this anywhere else and I was 2 for 2 with it in my first 2 hotel stays in Ireland. Is this some kind of regulation in Ireland? The bottom line is that I enjoyed my stay at the Hilton Dublin. I am not 100 I would stay there again but I would definitely consider it.

By on Sep 24, 2015

4

great family trip

Families

Very good amenities, clean room, and facilities. Located within walking distance from main Dublin attractions. The staff were very friendly and helpful. Good value for money!

By on Sep 14, 2015

5

pretty location

Couples

Aesthetically appealing with pricey amenities. 5 euro internet was worthless and didn't want to pay 15 euro for better internet so I went to the lobby for free internet regularly. We were on the first floor right above a conference room on the weekend, which meant loud music and DJing every night until well after midnight. It is a ~15 min walk away from Grafton & Temple Bar but a pretty walk through St. Stephens Green, with plenty of shopping and eating nearby that is less touristy. Right next to the Luas light rail, which we could also hear but it wasn't too loud.

By on Jun 25, 2014

2

uninspiring

Couples

wont make the mistake of staying in a Hilton again when traveling abroad. 2nd time, and i found the experience to sub par on both occaisions. staff was great, which was pretty much parallel to the entire experience of Dublin. great city with incredible people. the hotel, on the other hand, disappointing. food in restaurant was marginal and overpriced. bed was uncomfortable, bathroom sink drained poorly. shower water pressure bad. tv channel offerings were dreadful and with poor reception. didnt spend much time in the room, but still the experience was not worthy of anything better than 2 stars out of 5. when we return to Dublin, will stay in a place the far better captures the local allure of Ireland, and may avoid HIlton's domestically from this point forward as well. unimpressive.

By on Apr 1, 2014

5

excellent place to stay

Couples

If you want to avoid the "down town" feeling, but have easy access to it, this is a very good place. It is a short tram ride to one of the city centers for shoping and sights. The tram is just a few steps across the road from the front of Hotel. With a very hopping pub about a block away on the water. The pub does not affect the hotel in any way. Very nice selection

By on Jun 5, 2012

3

pay for everything

Couples

The brochure describes wi- fi internet available in all rooms, wired and wireless. The hotel even provides a cat-5 cable for connection. If you want to pay 20 Euros a day you can be connected. The restaurant and bar/lounge are equally pretentious and pricey. Breakfast is 14 euros, dinner starts around 21 euros for a complete meal. The hotel is adjacent to a tram station but the two lines of the tram do not connect. Buses are abundant. There are no refrigerators. Nothing is really complementary. This hotel is geared toward business people and caters to flight crews from Dublin airport. Unless your employer is paying, it is not affordable. No concierge on duty as they contend. We did not book any tours or transportation at the hotel for fear of mercurial charges. Fortunately we walk all the time so the location had no restrictions for us. Eventually we found all the amenities that we needed in the neighborhood.

By on Sep 21, 2011

4

nice, but expensive

Singles

This is a great, modern hotel, and I really enjoyed my stay, but you will pay for it! Internet and other amenities felt very overpriced for Dublin. The breakfast was great, but I found the lunch and dinner menu to be a little lackluster, especially for the cost. Aside from the prices, the only other thing I would mention is that it is fairly well away from the main areas. This could be a bonus or a drawback depending on your style. It's in a quiet, empty development area without a lot going on there. To get anywhere at all, you have to make about a 3/4 mile walk. The walk is easy and safe, but it's still a good walk, and it might make you feel disconnected from the hustle-and-bustle of the city, if that's what you are looking for. TIP: Don't bother with the LUAS tram, unless you are planning on using the Red line, or REALLY don't like walking (or really don't care about spending the money I suppose.) Yes, it takes you right to St. Stephen's Green but if you have good legs or need the exercise the walk is no big deal. I suppose if it had rained while I was there I may have thought differently about it. :) Even though I don't have any particular complaints, I don't think I would stay there again. I would want something closer to the city center, and a bit less expensive.

By on Jul 25, 2011