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Marriot Metropolitan Hotel

4.5 star property

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Photo gallery for Marriot Metropolitan Hotel

Terrace/patio
Reception hall
Reception hall
Executive Room | In-room safe, individually decorated, individually furnished, desk
Reception

Reviews

6.6 out of 10

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Terminus St. Michelle, Douala
  • Place, Douala Grand Mall
    ‪1 min drive‬
  • Place, Cathedral of Saints Peter and Paul
    ‪5 min drive‬
  • Place, Eko Market
    ‪5 min drive‬
  • Airport, Douala (DLA-Douala Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, individually decorated, individually furnished, desk

Standard Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | In-room safe, individually decorated, individually furnished, desk

Deluxe Room

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room

Executive Room | In-room safe, individually decorated, individually furnished, desk

Executive Room

  • City view
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Douala

Douala Grand Mall is within 2 miles (3 km) of Marriot Metropolitan Hotel while other popular attractions such as Stade de la Reunification are within 3 miles (5 km). This 50-room, 4.5-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Douala Grand Mall - 1 min drive - 0.9 miles
  • Cathedral of Saints Peter and Paul - 5 min drive - 3.3 miles
  • Eko Market - 5 min drive - 3.3 miles
  • Stade de la Reunification - 6 min drive - 3.7 miles
  • Port of Douala - 7 min drive - 3.7 miles

Getting around

  • Douala (DLA-Douala Intl.) - 10 min drive

Restaurants

  • ‪Carrefour Belle Hollandaise - ‬5 min drive
  • ‪Rendezvous Bar - ‬3 min drive
  • ‪Restaurant Barack Obama / Boulangerie - ‬1 min walk
  • ‪5 Fourchettes - ‬4 min drive
  • ‪Wandafull terasse - ‬4 min drive

About this property

Marriot Metropolitan Hotel

Guests of Marriot Metropolitan Hotel enjoy a 24-hour gym, free WiFi in public areas, and a conference center. You can take advantage of free parking, along with a free shuttle from the airport to the hotel (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include coffee/tea in a common area, wedding services, and a gift shop.
Guests can expect free WiFi and 55-inch flat-screen TVs with satellite channels. Bathrooms offer rainfall showers, free toiletries, and toothbrushes and toothpaste. Free local calls, safes, and ironing boards are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport pick-up shuttle
  • Free secured, covered self parking on site

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Built in 2021
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 7.08 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 1:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the free airport pick-up service. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property only accepts cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

Is free cancellation available at Marriot Metropolitan Hotel?

Marriot Metropolitan Hotel offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What's there to see within easy reach of Marriot Metropolitan Hotel?

This hotel is located in Douala, close to Douala Grand Mall, Port of Douala, and Eko Market. You'll also find Cathedral of Saints Peter and Paul and Stade de la Reunification within a short drive.

Will I be able to park at Marriot Metropolitan Hotel?

Yes, secured self parking is offered for free at the hotel.

Are there luxury amenities available at Marriot Metropolitan Hotel?

Yes, guests can indulge in luxuries such as a restaurant, 2 bars/lounges, and turndown service at this hotel.

Does Marriot Metropolitan Hotel feature a casino?

No, Marriot Metropolitan Hotel doesn't have a casino.

Will I find an indoor pool at Marriot Metropolitan Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Marriot Metropolitan Hotel?

Amenities that appeal to couples at this hotel include a rainfall showerhead, turndown service, and slippers.

Does Marriot Metropolitan Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Marriot Metropolitan Hotel feature a restaurant that includes a breakfast menu?

No, Marriot Metropolitan Hotel doesn't have a restaurant that serves breakfast.

Will Marriot Metropolitan Hotel allow pets to stay free of charge?

No, pets aren't allowed at Marriot Metropolitan Hotel though service animals are welcome.

Does Marriot Metropolitan Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Marriot Metropolitan Hotel?

The closest major airport to Marriot Metropolitan Hotel is Douala (DLA-Douala Intl.), which is 2.1 mi away (10 minutes by car).

Can I book a room with a balcony at Marriot Metropolitan Hotel?

No, there aren't any guestrooms at Marriot Metropolitan Hotel that offer a balcony.

Does Marriot Metropolitan Hotel have a wedding venue on site?

Take advantage of the wedding venue at Marriot Metropolitan Hotel if you plan to say "I do" during your trip.

Marriot Metropolitan Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 5 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 4 out of 14 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

3.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chandramouli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally located and good value for the money
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Mosongo

Liked: Cleanliness
I like the cleanliness, polite and friendly staff. It is also accessible to the airport, shopping center and other important places in Douala
Stayed 2 nights in May 2025
Verified

6/10 Okay

Ogunturoti

Disliked: Amenities, property conditions & facilities
Wi-Fi needs to work if you are not providing suitable Wi-Fi then there's no point in staying at this hotel
Stayed 2 nights in May 2024
Verified

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was great. They were very helpful and polite. The phone in my room wasn't working. Snack bar on the ground floor plays music very late on the weekends until 3 am (Fridays and Saturdays) which is an issue for sleep those days. Location is not very far from the airports and big mall.
Stayed 8 nights in Feb 2024
Verified

2/10 Terrible

Subhashis

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
seems the owner has invested some money but the stuffs are irresponsible. Reception stuffs are very good and very helpful but break fast area, cleaning stuff has problem. I could not have my break fast because they are not ready even at 8 am ... they did not even tell me sorry .. just careless.. cleaning was not done. stuffs needs to terminated for sure otherwise, the owner will keep on losing..
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Patric

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The shower water teater was in the shower with a power point which was very dangerous. The tv only had 2 channels nothing else worked. There was no fridge in the room or tea and coffee making facilities. Breakfast was limited to only an omlette every day no other choices. The omlettes were tasty but they ran out of butter/margarine after Day 2 were not too concerned about fixing problem. No real milk for coffee or tea only powder which never seemed to completely disolve. The staff were lovely and did the best they could with what management gave them
Stayed 6 nights in Oct 2024
Verified

2/10 Terrible

eunju

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
전기는 자주 끊기고, 벌레에 물리고 했습니다.
Stayed 12 nights in Mar 2024
Verified

8/10 Good

Mamoudou

Liked: Cleanliness, staff & service, property conditions & facilities
Alentours bruyant, personnel accueillant
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Adjua

Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Marthe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

HABINEZA

Stayed 4 nights in Jun 2024
Verified

4/10 Poor

Kjell

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

Ilonka

Stayed 7 nights in Mar 2023
Verified

10/10 Excellent

Roger

Stayed 2 nights in Mar 2023