Bali, Boulevard de la République, Douala, Région du Littoral
Cathedral of Saints Peter and Paul
Place, Cathedral of Saints Peter and Paul
12 min walk
Eko Market
Place, Eko Market
16 min walk
Espace Doual'art
Place, Espace Doual'art
18 min walk
Douala (DLA-Douala Intl.)
Airport, Douala (DLA-Douala Intl.)
9 min drive
Room options
View all photos for Room
Room
Sleeps 2
1 Double Bed
Free WiFi
View all photos for Room
Room
Sleeps 3
1 Queen Bed
Free WiFi
View all photos for Comfort Studio
Comfort Studio
Sleeps 3
1 Queen Bed
Free WiFi
About the neighborhood
Douala
Located in Akwa II, Hotel Serena Palace is a leisurely stroll from sights such as Cathedral of Saints Peter and Paul and Espace Doual'art. This 60-room, 3.5-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.
What's nearby
Cathedral of Saints Peter and Paul - 12 min walk - 0.7 miles
Eko Market - 16 min walk - 0.9 miles
Espace Doual'art - 18 min walk - 1.0 mile
Douala Maritime Museum - 2 min drive - 1.3 miles
Japoma Sports Complex - 20 min drive - 14.0 miles
Getting around
Douala (DLA-Douala Intl.) - 7 min drive
Restaurants
Mc Cofee - 6 min walk
Caf'Art Bali - 6 min walk
Opiom Bali - 4 min walk
Bali rue de la Joie - 7 min walk
CAFE TREEHOUSE - 16 min walk
About this property
Hotel Serena Palace
Guests staying at Hotel Serena Palace enjoy free WiFi in public areas, a terrace, and a TV in a common area. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer free toiletries and toothbrushes and toothpaste. Minibars, coffee makers, and free local calls are also available. Bathrooms are shared.
Free roundtrip airport shuttle from 6:00 AM to midnight on request
Free secured, uncovered self parking on site
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: XAF 6,000 for adults and XAF 6,000 for children
2 bars/lounges
A restaurant
Things to do
Art gallery
Designer stores
TV in common areas
Family friendly
Dining table
Conveniences
24-hour front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Business services
2 meeting rooms
Coworking space
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Elevator
Tile flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Shared bathroom
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Champagne service
Coffee/tea maker
Dining table
Electric kettle
Free bottled water
Limited room service
Minibar
More
Air conditioning
Desk
Free local calls
Heating
Iron/ironing board on request
Laptop workspace
Mobile key entry
Phone
Safe
Policies
Check-in
Check-in start time: midnight; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 17
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 2.5 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
This property doesn't allow pets or service animals
Children and extra beds
Rollaway/extra beds are available for XAF 8.0 per day
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
A tax is imposed by the city: XAF 3000.00 per accommodation, per night
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for buffet breakfast: approximately XAF 6000 for adults and XAF 6000 for children
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: XAF 8.0 per day
Credit card charges are subject to a surcharge of 2.5 percent
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Check-in: midnight
Check-out: noon
Minimum check-in age: 17
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Guests must contact this property in advance to reserve rollaway/extra beds.
This property accepts credit cards and cash.
Guests can access their rooms with a mobile device.
Additional information about polices, regulations, and more:
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.
Property is also known as
Hotel Serena Palace Douala
Serena Palace Douala
Serena Palace
Hotel Serena Palace Hotel
Hotel Serena Palace Douala
Hotel Serena Palace Hotel Douala
Frequently asked questions
Are free cancellation options available at Hotel Serena Palace?
Hotel Serena Palace offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.
What's there to do near Hotel Serena Palace?
This hotel is situated in Akwa II within a short 11-minute walk of Cathedral of Saints Peter and Paul and also 15 minutes on foot from Espace Doual'art. You'll also find Port of Douala and Douala Grand Mall within a short drive.
Is parking available on site at Hotel Serena Palace?
Yes, secured self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.
Does Hotel Serena Palace feature a casino on the premises?
No, Hotel Serena Palace doesn't have a casino.
Will I find an indoor pool at Hotel Serena Palace?
No, there is no indoor pool at this hotel.
What amenities will couples enjoy at Hotel Serena Palace?
There are many amenities for couples at this hotel, including champagne service as well as a restaurant and proposal/romance packages.
Does Hotel Serena Palace have a hot tub?
No, this hotel doesn't have a spa tub.
Does Hotel Serena Palace have a restaurant that serves breakfast?
Yes, Hotel Serena Palace serves buffet breakfast each morning for a surcharge from its restaurant.
Will Hotel Serena Palace allow pets to stay for free?
No, pets and service animals aren't allowed at Hotel Serena Palace.
Does Hotel Serena Palace have connecting rooms available?
No, there aren't connecting guestrooms at this hotel.
How far is the airport from Hotel Serena Palace?
The closest major airport to Hotel Serena Palace is Douala (DLA-Douala Intl.), which is 4.3 mi away (7 minutes by car).
Are there rooms with balconies that I can book at Hotel Serena Palace?
No, you won't find guestrooms with balconies at Hotel Serena Palace.
Hotel Serena Palace Reviews
Reviews
5.0
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