Bathroom was filthy, sister had bug bites after sleeping in bed. Under Construction and this wasn’t advertised on orbitz
Couch had several stains. Bed has ridges in topper - hope it’s not mattress. Room furniture needs updating. Room has large seating area and two TVs. Really like the closet space. Construction on main road with lack of street lighting made it difficult to find entrance after 9pm. Super high ceilings a plus.
Great staff and place to stay
Halls and common area carpets were worn and dirty. There was no soap or shampoo in the bathroom. Bed was comfortable AC was quiet.
Property is under renovation.
There was a large brown buildup (mold?) in the bathroom by the tub, the room darkening curtains were literally shredded and hanging loose, there was 2x2 wood lumber under the AC extending into the room and the sitting chair's bottom was torn and loose in the room. I took photos if you want them.
Nice
Breakfast was the best thing about this place along with the breakfast server. She was very nice and kept the area clean. The night person at the guest service desk was not helpful one bit. I booked a double queen room & was placed in a double bed room, then when asked was told that was the only size beds they had for queen beds & the only room available anyway.
I LOVED my room and the convenience the property was to the event I was attending. However, it needs updated carpeting. Some places were dirty and worn which took away from the overall perception of how nice it should be.
Peaceful experience
Staff was very friendly and helpful
Customer service and breakfast was excellent. Carpet in our room needs some attention. Room was comfortable and clean. Roadwork in the area but great location!! Thanks
Close parking
Country Inn & Suites by Radisson, Dothan, AL places you within a short walk of Wiregrass Commons Mall and within a mile (2 km) of Westgate Recreation Center. This 64-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Free full breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:30 AM.
Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Country Inn & Suites by Radisson, Dothan, AL features free WiFi in public areas, a computer station, and a library. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free newspapers, laundry facilities, and a fireplace in the lobby.
Bathroom was filthy, sister had bug bites after sleeping in bed. Under Construction and this wasn’t advertised on orbitz
Thank you for taking the time to share your feedback. It's saddening to know that your stay was anything less than pleasing during your visit. An excellent guest experience is our main concern and it appears that there was a shortfall in the high standards that we endeavor. We greatly value your feedback and it will be shared with our team for further improvements to our service. We look forward to having you back so that we may redeem ourselves and provide you with an even better guest experience.
Couch had several stains. Bed has ridges in topper - hope it’s not mattress. Room furniture needs updating. Room has large seating area and two TVs. Really like the closet space. Construction on main road with lack of street lighting made it difficult to find entrance after 9pm. Super high ceilings a plus.
Thank you for writing a review. We do appreciate that you mentioned furniture, we are currently under construction. I furniture will be updated as well. we need the opportunity to learn where we can make improvements.
Great staff and place to stay
Thank You So Much For Your Review. It is greatly appreciated. We are elated that you had a wonderful stay with us!
Halls and common area carpets were worn and dirty. There was no soap or shampoo in the bathroom. Bed was comfortable AC was quiet.
On behalf of our entire staff at Country Inn & Suites by Radisson, Dothan, AL - DOTH we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine-tune our operations in the hope that upon your next visit we can exceed your expectations.
Property is under renovation.
On behalf of our entire staff at Country Inn & Suites by Radisson, Dothan, AL - DOTH we apologize for the concerns you shared about your experience at this hotel. We appreciate the feedback and will use it to fine-tune our operations in the hope that upon your next visit we can exceed your expectations.
Thank you so much! We are elated that you stayed with us and we are happy that you had an amazing experience!
There was a large brown buildup (mold?) in the bathroom by the tub, the room darkening curtains were literally shredded and hanging loose, there was 2x2 wood lumber under the AC extending into the room and the sitting chair's bottom was torn and loose in the room. I took photos if you want them.
On behalf of our entire staff at Country Inn & Suites by Radisson, Dothan, AL - DOTH we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Nice
Thank you!
Breakfast was the best thing about this place along with the breakfast server. She was very nice and kept the area clean. The night person at the guest service desk was not helpful one bit. I booked a double queen room & was placed in a double bed room, then when asked was told that was the only size beds they had for queen beds & the only room available anyway.
On behalf of our entire staff at Country Inn & Suites by Radisson, Dothan, AL - DOTH we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. We are currently renovating
Thank You So Much For Your Review. It is greatly appreciated. We are elated that you had a wonderful stay with us!