Recent guest reviews
A large group of our family got together this July 4th weekend, to celebrate our Mother’s 91st Birthday, at the Wiregrass Pavilion Banquet Room at the Hilton Garden Inn, Dothan Alabama. This included a 2 night stay at the hotel, and also included a buffet dinner in the banquet room during our event. From the outset, Noelle, the Events Coordinator, was the absolute best. She was very professional, very coordinated, and so, so very nice and considerate. She was Amazing. Needless to say, we all had a wonderful time, and it was such a great experience. If anyone is in need of a place to have an event, I highly recommend Noelle, and the Hilton Garden Inn. The buffet dinner in the Banquet Room was delicious, the banquet room was great for our event, our hotel rooms were super (very clean, spacious rooms, comfortable beds, nice blackout blinds, coffee maker, complete with coffee & tea, microwave, refrigerator and many other amenities), the continental breakfast was very good, and also, we ordered breakfast at the hotel restaurant, which was delicious. The front desk staff was also great! Shout out to Autumn, and Josh at the front desk. Also, shout out to the waitress (Jacuelyn) in the restaurant. They were all fantastic. The Foyer/Lobby area was also very nice. We will definitely book future stays here, and I highly recommend this hotel to anyone that is visiting in the Dothan area. Bettie A
I was pleasantly surprised by the size and amenities provided by the hotel. Ny daughter loved the room, she had never been in a hotel room with two rest rooms and she enjoyed the privacy the room provided for us. Hotel staff took excellent care of our needs.
We can always depend on Adrienne to provide us great customer service even with a last minute request. When our customers come to Dothan, they always request the Hilton Garden Inn. They enjoy the atmosphere, friendliness of the staff, and the cleanliness of the hotel.
We use this facility numerous times a year for seminars, training, meetings and regular accommodations. Adrienne McLeod and her team have been a pleasure to work with and they go above and beyond to accommodate our needs and requests.
I made a last-minute reservation for a large group. Adrienne took great care of my customers. She really went the extra mile to make sure that everyone had a pleasant stay. I will stay at no other hotel when I have business in Dothan.
We were looking for a block of rooms for guests for our daughter's wedding in October, 2019. This was our first and last stop. Adrienne and the rest of the staff were awesome and we could not have asked for more professional and courteous staff.
We were looking this weekend for hotels for my wedding this October and this place did NOT disappoint. My wedding planner recommended the hotel after speaking with its manager Adrienne. She was WONDERFUL. She personally took myself and my parents to view the various rooms, gave us a great rate for the night, and also recommended some great places for us to eat. Definitely looking forward to our stay in Dothan the weekend of the big day!
Clean room, mattress was very comfortable and got a great nights sleep. Staff was friendly and honest. I left my key in room and used digital key that was easy and convenient. Housekeeping was prompt and friendly and very honest
We stayed at the Hilton Garden Inn in Dothan for 3 nights when we were in town for a family wedding. Check in was a breeze, and everyone on the staff we encountered was friendly and helpful. The hotel was recently refurbished and everything looked new. We stayed on the third floor, so the elevator was somewhat of a pain (slow), but the stairs were a good alternative if we were in a rush. Our room was quiet, except on the last night when it seemed there was a party going on next door. I asked about the noise at the front desk and given that it was 10 pm, they immediately called upstairs to ask them to keep it down. That was appreciated since we had to get some sleep before our 13 hour drive home. The hotel is well located across the road from some good shopping - Kohls, Target, Barnes and Noble, Dick's, among others. The only pain point was that you couldn't make a left turn out of the facility. That said, there was a convenient turnaround just a block down the road.
This experience displayed the gap that is in customer service. There are always going to be issues that arrive, but the goal she be to address them. W shouldn't stand by and watch it happen over and over again.
Reviews from Trip Advisor
90.0% of guests recommend this hotelTotal of 522 reviews