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Recent guest reviews

I WILL BE VISITING AGAIN,AND THE STAFF WAS GREAT EVEN WITH THIS PANDEMIC..

Happy with the cleanliness and all COVID cautions followed. Room clean and quiet, beds comfortable

We checked om for a teo night stay. We were in town for my father-in-laws funeral. Not cleaning service was done. Excuse was not enoigh staff due to the virus. Rate was not discounted and service was not done. No advertised breakfast available.

Clean and updated. Ran out of breakfast items before the 9am cut off time.

Breakfast was kind of a let down, but other than that it was a nice stay!

We booked our room weeks in advanced and were given a dirty room. Children’s toys were still on the floor, towels in the bathroom were damp as if they had been used already, and the room was dusty and grimy. We requested another room, which was also dirty. A used hand towel was still in the bathroom. At this point, the manager asked us to pick between the two dirty rooms. We asked for a few minutes to discuss in which she denied. She needed an answer that second. Then offered us a third room in a very condescending tone. At the very least, the manager was nice enough to refund our money so we could go elsewhere. Otherwise, this was a terrible experience.

I had requested a room for a disabled person and I was given a regular room. Disappointed with their placement. My father is disabled and he was not able to take a shower due to having a tub and not the special shower for wheelchair

It was nice, clean and the staff was great. The beds were so comfortable. We had a little trouble with the air, but they came up and fixed it right away.

I give an overall 3 because of several things: the "breakfast' was ordinary and cooked food was almost tasteless. Elevator was noisy and bumpy at all times, Housecleaning generally OK, but one day they missed us completely and we had left the room around 10am. Faucet dripping, and shower head needed replacing, window air pumped out cold, no matter the temp it was set on (28 degrees outside) but in general, a 'good' Comfort Suites with a good price for Dothan.

We came in kind of late but they quickly got us to a room and it was nice and comfortable.

We passed through Dothan as part of our drive back from our vacation this year. Hotel is located very conveniently with a pharmacy, grocery store, and quite a few restaurants within 1-2 minutes drive. The room was fairly clean and had good amenities, couch, swiveling TV, lots of plugs including ones on nightstand lamps. Bed was fairly comfortable and has plenty of pillows, including both soft and firm ones. The desk chair was in fairly poor repair and much of the leather was frazzled and ripped. The chair's height adjustment mechanism, as well as its casters were both hardly functional and felt like they were falling apart, to the point where we didn't feel like we could use the chair safely. The desk was also damaged along the front, like chairs had been rammed into it multiple times over the years, breaking parts of the wood. Bathroom was fairly large and functioned well, though we only had one single roll of toilet paper and had to call for more. TV worked well, we watched it some from the couch and then later when going to bed, it swivels nice to be seen from both directions easily. A/C worked well. Overall we were fairly happy in the room, however for the price we paid (around $107 total) it was not worth it. Felt more like a $70 room or so, we expected more for over $100.

The hotel staff were super nice and made sure all my needs were met. I was traveling for work and it was nice to have a complimentary hot breakfast. Will use them again!

Hotel was very friendly and clean. Rooms are above average in size with a work area along with nice bed and TV.

We enjoyed this hotel. It was a little older place but very clean and well maintained. Staff was friendly also.

Westgate Pkwy Dothan AL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Free water park
  • Laundry facilities

Within a short walk of Wiregrass Commons Mall, Best Western Dothan Inn & Suites is within 2 miles (3 km) of Westgate Recreation Center. This 75-room hotel welcomes guests with conveniences like a free water park, free in-room WiFi, and free self parking.


Dining

For your convenience, a buffet breakfast is served for a fee each morning from 6:00 AM to 10:00 AM.


Rooms

The 75 accommodations feature sitting areas. 55-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Sofa beds, microwaves, and refrigerators are also standard.


Property features

Guests of Best Western Dothan Inn & Suites enjoy features like a free water park, free WiFi in public areas, and a meeting room. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include a seasonal outdoor pool, coffee/tea in a common area, and express check-out.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking, Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed, Non Smoking, Microwave (Pet Friendly;with Sofabed)

1 King Bed | Sleeps 4

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Microwave (with Sofabed)

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Best Western Dothan Inn & Suites

Everyone (10) Business (2) Couples (1) Family (11)
4
Family Family

I WILL BE VISITING AGAIN,AND THE STAFF WAS GREAT EVEN WITH THIS PANDEMIC..

By on Jan 10, 2021

Review comment responded on Jan 13, 2021

Thank you so much! I will share this with them! we look forward to having you back!

4
Family Family

Happy with the cleanliness and all COVID cautions followed. Room clean and quiet, beds comfortable

By on Dec 7, 2020

Review comment responded on Dec 14, 2020

Thank you so much and we certainly hope to see you again!

2
Family Family

We checked om for a teo night stay. We were in town for my father-in-laws funeral. Not cleaning service was done. Excuse was not enoigh staff due to the virus. Rate was not discounted and service was not done. No advertised breakfast available.

By on Apr 1, 2020

Review comment responded on Apr 1, 2020

I apologize profusely for any inconvenience that you encountered. Stay over cleaning service is by request only right now since most people do not want others in their rooms at this time.We are not serving breakfast at this time due to the health risk it poses. I hope you can come back under different circumstances and afford us the opportunity to spoil you! Our sincere condolences for the loss of your loved one.

5
Family

Clean and updated. Ran out of breakfast items before the 9am cut off time.

By on Aug 2, 2019

Review comment responded on Aug 3, 2019

Thank you so much! I will address the breakfast concern! Please come back again!

5
Everyone

By on Jul 13, 2019

Review comment responded on Jul 15, 2019

Thank you! We hope to see you again!

5
Everyone

By on Jun 27, 2019

Review comment responded on Jun 27, 2019

Thank you so much! Please come back again!

5
Everyone

By on Apr 6, 2019

Review comment responded on Apr 8, 2019

Thank you so much! Please come back again!

4
Family

Breakfast was kind of a let down, but other than that it was a nice stay!

By on Apr 6, 2019

Review comment responded on Apr 6, 2019

Thank you so much for the review and comments! I hope you will come back again!

1
Everyone

By on Jan 2, 2019

Review comment responded on Jan 8, 2019

I apologize if we failed to meet your expectations. We hope that you will come back and afford us the opportunity to make it right.

5
Everyone

By on Dec 29, 2018

Review comment responded on Dec 31, 2018

WOW! Thank you! Please come back and see us!

Best Western Dothan Inn & Suites

1650 Westgate Pkwy, Dothan, AL 36303
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