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Comfort Suites Dothan

2.5 out of 5.0

Recent guest reviews

This place is a great value. The property is well maintained, very clean, and comfortable. While there, the manager held a reception in the lobby for guests, providing dinner and refreshments. The location is convenient to restaurants and other retail outlets.

I arrived at the hotel after a really long and difficult trip across country. The desk clerk checked me in quickly and was very polite! My room was cleaned well, and the pool was a welcome sight to relax! The front desk also made it a point to call me when someone informed them my car's lights were still on, which was greatly appreciated! All of the staff I passed by on my way in and out were all very friendly and accommodated my every request! Will definitely be staying here in the future.

A shout out to "Ms Pam" and the new clerk that worked the night I stayed last week. Was complimenting the desk clerk and found out she was only on her second night on the job! The rooms were very clean, comfortable, and affordable. Breakfast was very convenient and laid out nicely. My place to stay in the future when I am in Dothan ! Doug

I stay here quite often and need to give a shout out to Alycia the desk clerk! I watched as she had these 2 couples calling her an idiot, threatening her, and being very rude to her. The whole time she remained calm, never raised her voice and was very polite!! I think she is amazing and should be commended for the level of service she provides! I often see her at checkin and then again at checkout the next morning and she is always chipper & friendly!!!

We were 2 couples traveling together. We had booked 2 separate rooms. When we entered our room, the air conditioner was so loud that there was no way we could sleep with the loud noise. We went back to the desk and we were told by ALYCIA that we had paid for the room and there was nothing she could do. We asked for a different room being that it was still early. She again said to stop bothering her, there was nothing she could do. We approached her a third time about maintenance or talking to a manager. ALYCIA angrily told us that neither was possible. We asked for a fan for the room being that the air conditioner wasn't working. ALYCIA angrily told us that she would call around to find a room at a different hotel for one of us, but the other couple would have to stay at their hotel. When I finally reached my limit and told her that she just wasn't getting it, we were in one car and travelling together and would need 2 rooms somewhere. She told us we were invading her space and we must leave the lobby and go to our room or she would call the police. ALYCIA should not be left in charge of a hotel full of people with no manager or backup personnel! She is rude, has no people skills, and threatens guests who need help! ALYCIA needs extensive training or firing!!! She certainly is not a good representative for Comfort Suites!!

Recently stayed at this hotel with my school for a basketball tournament. Everything seemed fine at check-in. Then when I went to shower the shower mechanism wouldn't work could only take a bath, I overlooked this thinking maybe I was doing something wrong, but then the A/C was making a god awful noise I almost couldn't sleep through it. Then the next morning when we went downstairs for breakfast that it got worse because there was NO milk! How do you expect to serve a breakfast without milk. After checkout I received my bill and was charged almost $300.00 for a broken ironing board with the reasoning being we "destroyed" it. I called back asking about this charge and was told very rudely that we completely destroyed this ironing board and that there was no way to fix it. I even offered to replace the ironing board myself after asking to see the damage. I haven't been shown pictures of what was destroyed about it. but it must have been made out of gold considering how much I was charged for it!

As we travel a lot for business, we also stay in a variety of hotels. I have to say that this hotel is very nice. Clean rooms, comfortable bed and pillows. Bathroom is good size with great water pressure in the shower. Hotel is pretty quiet even with a bus load of girls basketball players lol. Breakfast is your usual food in hotels. The staff is great, very friendly and helpful. Definitely would recommend this hotel!

We had a great time staying at this hotel. It was clean and the team made us feel welcome and at home. We were there for a week on a family trip. The fitness room was well kept and there were many options at breakfast for us to enjoy, we hung out in the lobby on occasion to get out of our room for a little. The manager Pam was there a lot and was very friendly. There were restaurants nearby which were good as well. We hope to be back again soon. Thanks for a wonderful stay.

Easy to locate and in a convenient location for traveling thru Dothan however breakfast may not be interesting. Morning staff was busy and that may be why we had overdone eggs. Room was clean and the staff polite.

We have stayed here for several years and it has always been a good place to be. We would recommend this place for any and everyone....near all of the restaurants and places to visit while in Dothan. Thank you for allowing me to give this review.

1650 Westgate Pkwy Dothan AL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Fitness center

Within a short walk of Wiregrass Commons Mall, Comfort Suites Dothan is within 2 miles (3 km) of Westgate Recreation Center. This 75-room hotel welcomes guests with conveniences like free breakfast, a water park, and free in-room WiFi. It's in central Dothan and also 2.5 mi (4.1 km) from Dothan Country Club.


Dining

Start your day off right with a free buffet breakfast.


Rooms

All 75 air-conditioned accommodations feature sitting areas. Guests can expect 32-inch plasma TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and memory foam beds with premium bedding ensure a restful night. MP3 docks, sofa beds, and microwaves are also standard.


Property features

Guests staying at Comfort Suites Dothan enjoy access to a water park, a fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and a seasonal outdoor pool.

Reviews from Trip Advisor

Trip Advisor aggregated rating

90.0% of guests recommend this hotel

Total of 181 reviews