The front desk clerk and manager were very helpful. Rooms were clean but need some updating to accommodate USB ports and fix electrical switches to operate correctly (turn on the switch next to your bed and it turns on the light on the bed next to you).
Amenities were not open and breakfast was a granola bar or rice crispy treat.
Orbits said pool was open. It was closed I’m submitting to have to payment returned via my bank.
The lady on the desk was rude. We arrived at the hotel @ 2:00 p.m. We were told that check in was @ 3:00 p.m. We explained that we had just driven 80 miles to get here and could she at least check and see if there was a room available and once again was told in a rude manner that check in was 3. My wife asked her for her name and was told she was “ too old to be acting like that”. I have never felt so disrespected in my life By this time it was almost 2:30 p.m. We were finally given a room. When returned from the concert we attended the room we were put in the electrical circuit blew so we had no tv, microwave or refrigerator. After being unable to get it to work we were moved to another room. The upkeep of this property could improve. Needless to say if this hotel is a example of the service we can expect at a Baymont hotel we will never stay at another.
I reserved a double room, when I checked in I received a courtesy conference suite with a double pull down murphy bed and a pullout couch. My sister got sick from the chlorine smell from the pool next to our room. I expected more from a Wyndham affiliated hotel as I am a Wyndham time share platinum member.
Everything is ok, just suggest more attention to the Breakfast Bar keep the food fresh because some fruit and bread were expired.
Very friendly Staff. Nice clean room. Easy parking.
Nice place to stay. Location is very convienient...........
Breakfast area was small. People were waiting in line to get their food and seating was very limited.
Clean and comfy. Clean bathrooms and showers. Very good breakfast waffles
Very nice, updated room. Staff was extremely friendly and energetic. Only complaints were that the doors slam, shaking the whole floor, the door between rooms allowed a lot of sound through, and there was a long, dark hair stuck to the shower wall.
Baymont by Wyndham Flat Rock is located within a few miles (5 km) of Huron River and Beaumont Hospita. This 62-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Guests of Baymont by Wyndham Flat Rock enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. There's free parking if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a meeting room, free newspapers, and a TV in a common area.
The front desk clerk and manager were very helpful. Rooms were clean but need some updating to accommodate USB ports and fix electrical switches to operate correctly (turn on the switch next to your bed and it turns on the light on the bed next to you).
Amenities were not open and breakfast was a granola bar or rice crispy treat.
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Orbits said pool was open. It was closed I’m submitting to have to payment returned via my bank.
Thank you for your feed back. Orbits states that you have to contact the property directly to see if the facilitys are open. Our pool has been closed sense the beginning of Covid 19 March 14 2020 to help in stoping the spread of the virus. We do apologize for the inconvenience. We just want to keep everyone safe.
Thank you for your feed back!
Thank you for your feed Back!
The lady on the desk was rude. We arrived at the hotel @ 2:00 p.m. We were told that check in was @ 3:00 p.m. We explained that we had just driven 80 miles to get here and could she at least check and see if there was a room available and once again was told in a rude manner that check in was 3. My wife asked her for her name and was told she was “ too old to be acting like that”. I have never felt so disrespected in my life By this time it was almost 2:30 p.m. We were finally given a room. When returned from the concert we attended the room we were put in the electrical circuit blew so we had no tv, microwave or refrigerator. After being unable to get it to work we were moved to another room. The upkeep of this property could improve. Needless to say if this hotel is a example of the service we can expect at a Baymont hotel we will never stay at another.
Dear Valued Customer, Thank you for taking the time to tell us about your experience at Baymont by Wyndham. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your check in process was not a good one. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrence Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations
I reserved a double room, when I checked in I received a courtesy conference suite with a double pull down murphy bed and a pullout couch. My sister got sick from the chlorine smell from the pool next to our room. I expected more from a Wyndham affiliated hotel as I am a Wyndham time share platinum member.
Thank you for you feed back. I am saddened to hear that your stay did not meet your expectations. I will share the information with my staff to ensure that this is not an issue in the future. Thanks again for your feed back.
Thank you for your feed back!