Compare Hotels in Juneau Borough

"Paper thin walls, you can hear every conversation, and everything else going on. The water never turned hot, or even warm, in the shower. I tried to add the discounted breakfast fee after I booked and was told that wasn’t possible (not sure why they couldn’t add it to my bill). The one redeeming thing was the breakfast restaurant staff who were very courteous."

"There is no local number to call the hotel directly, so this review is less about interaction with actual hotel staff and more about Wyndham staff. You can only connect with Wyndham staff for any questions about this hotel. I called twice and twice was told there was no shuttle from the ferry terminal or the airport for this hotel. After engaging an Uber from the ferry terminal, we pulled up to the hotel at the same time as the hotel's shuttle from the ferry. There are some maintenance issues with this hotel, the toilet in my room was not secured to the floor properly and wobbled quite a bit. A wrapped soap had been dropped in the toilet and left there. The towel/soap wrap left on the tub was damp, which made me wonder if it had been used for something or just put down too quickly before the tub was dry. The staff are trying, but it doesn't look like Wyndham is giving them much help."

"This property is our go to location when visiting family in Juneau. The rooms are clean and conveniently located to Fred Meyer and Safeway and the airport. Just a short drive to downtown in one direction and to the Valley and Auke Bay in the other direction. We’ve never been concerned with safety and there is sufficient parking close to the entrance. "