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Crowne Plaza Denver Airport Convention Ctr

3.5 out of 5.0

Recent guest reviews

Good location. Gym was elaborate, but incredibly compact.

Great hotel near the airport. We enjoyed our first stay here a few months ago and decided to stay again on our way to New York.

We arrived to the hotel after a long day of travel, booking a 1 bedroom king suite. Upon Checking in, the "new" employee didnt have our reservation. Upon giving him a confirmation number he assigned myself my wife and my 2 children a room. We went to the room, opened the door to find a woman and her husband half naked. They were already checked into the room. I went back to the desk to explain, no one thought it was that big of a deal. The new woman at the desk issued another key. We arrive to that room to find that the pull out couch for the kids had no linen, blankets, or pillows either on the bed or in the room. Again we go down to the desk. They "upgrade" us to a 2 bedroom suite with a king in one room, and a pullout couch in the other. The couch still had no linens pillows or blankets. The carpet was ripped (which they told us about) and the fridge looked like it had need in a hail storm. I called the Assistant Hotel Manager who was extremely kind and she brought up the linens and we finally went to sleep. They did pay for breakfast the next morning. All in all, the experience was a D+ finally getting settled over an hour after arriving.

tired property. supposed to be a condom hotel but didn't set up out room on time and then lost the box of meeting materials that had been shipped in ahead of the mm wearing. even after they confirmed that they had then it took two more visits to the desk to get then delivered. part of the staff very responsive but others just didn't care. they told us that we could leave our materials in the room but then they use that same room during the night for another meeting and lost some of our materials. I would not recommend this hotel for a meeting and have told our company to take them off of the acceptable list

Conveniently located and frequent shuttle service to airport. Barely adequate facilities.

For the cost, you got what you paid for . Not clean, clean, but not truly dirty. Never called me for wake up call. Thankfully had set cell phone for alarm back up. Airport shuttle driver late but very friendly.

Decent. Cheap If you’re looking for a one night stay, we had a 4 night stay and only slept there one night but we were traveling all around. I would recommend this hotel to anyone who isn’t trying to vacation to Colorado!

Nice mountain view, in house food is great, staff are friendly, shuttle is greatly appreciated

Asked to be away from ice machine and elevators. Was placed near them. When called down, manager came up with keys to a better placed room and helped us move. Great service.

This hotel is very dated and there is plenty of work needed. The lavatory drain was broken, the shower head was not adjustable as designed. The walls had black shoe marks, the carpet was wrinkled and dirty. The bed was very hard. The pool doors didn't open with the room key. None of the doors opened on the first swipe. My wife was not with me, but had she been, we could not have stayed in this hotel.

The morning of check-out I turned the shower on and it was freezing cold. There was no hot water at all. I waited 5 min thinking it took awhile and nothing. I turned the sink on to at least wash my face and still no hot water. The girl at the check-out counter asked how my stay was when I was leaving. I told her there was no hot water at all in my room so it wasn't the best. She said they knew there wasn't any hot water in some rooms and that they were having a water heater fixed. Why didn't they mention this when I was checking in? Terrible customer service!

Quiet and convenient location close to the airport. Not a bad room for what appears to be an older hotel. Hot water takes awhile to get to the shower faucet.

Good nights sleep after our flight. Well Worth the money spent.

Excellent hotel excellent service food it's ok and great pool

check in was wonderful. It was fast and the young man who checked us in was most helpful giving us directions and suggestions for restaurants. The room was clean, bed comfortable and the bathroom was very clean. The lobby of the hotel was modern and nicely decorated. The only complaint we have was the waitress in the hotel restaurant. We had breakfast there on the morning we were leaving and she was in such a rush trying to make us decide what we wanted. Then our breakfast simply eggs and toast took a long time to come out. The hostess tried to make things better by asking us if we were satisfied and delivered our food when it came out. Overall a decent stay. One word of warning, I checked a map before booking this and assumed (my mistake) the hotel was closer to downtown Denver. It is a 25 minute ride to the city and without a car, that is not an easy trip to the city.

They allowed me to check in early and check out late with out charge. The room was comfy and clean.

Hotel room was average. As in not great and not terrible.

This hotel is close to the airport and provides a shuttle to the airport.

15500 E 40th Ave Denver CO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Indoor pool

Located 1.9 mi (3.1 km) from Rocky Mountain Arsenal National Wildlife Refuge, Crowne Plaza Denver Airport Convention Ctr is within a 10-minute drive of other popular attractions like The Children's Hospital. This 255-room, 3.5-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour fitness center.


Dining

Sit down for a leisurely bite to eat at the onsite diner, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning off right with cooked-to-order breakfast served for a fee.


Rooms

Guests can expect free WiFi and a TV with pay movies and a video-game console. Beds sport premium bedding and the bathroom offers free toiletries. Other standard amenities include a coffee maker, free weekday newspapers, and an ironing board.


Property features

Guests of Crowne Plaza Denver Airport Convention Ctr have access to an indoor pool, a 24-hour fitness center, and a spa tub. If you drive, self parking is USD 12.00 per day, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include free WiFi in public areas, a conference center, and a business center.

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 1 King Bed, Non Smoking (LEISURE)

King 1 | Sleeps 2

Room, Accessible, Non Smoking (Roll-In Shower)

Full 1 | Queen 1 | Sleeps 2

Room, Accessible, Bathtub (MOBILITY)

Full 1 | Queen 1 | Sleeps 2

Guest reviews for Crowne Plaza Denver Airport Convention Ctr

Everyone (24) Business (12) Couples (7) Family (13) Other (4)
3
Business Business Travelers

Good location. Gym was elaborate, but incredibly compact.

By on Jun 13, 2019

Review comment responded on Jun 14, 2019

We're sorry you were unhappy with our fitness center however we do appreciate your feedback!

2
Everyone

By on Jun 4, 2019

Review comment responded on Jun 4, 2019

Thank you for your feedback. We do appreciate your comments and we will use them to improve our future guest stays.

3
Everyone

By on Feb 18, 2019

Review comment responded on Apr 1, 2019

Thanks for staying with us. We appreciate your feedback!

5
Everyone

Great hotel near the airport. We enjoyed our first stay here a few months ago and decided to stay again on our way to New York.

By , from Colorado on Jan 5, 2019

Review comment responded on Mar 1, 2019

Thank you for your recent stay with us and your feedback!

2
Everyone

We arrived to the hotel after a long day of travel, booking a 1 bedroom king suite. Upon Checking in, the "new" employee didnt have our reservation. Upon giving him a confirmation number he assigned myself my wife and my 2 children a room. We went to the room, opened the door to find a woman and her husband half naked. They were already checked into the room. I went back to the desk to explain, no one thought it was that big of a deal. The new woman at the desk issued another key. We arrive to that room to find that the pull out couch for the kids had no linen, blankets, or pillows either on the bed or in the room. Again we go down to the desk. They "upgrade" us to a 2 bedroom suite with a king in one room, and a pullout couch in the other. The couch still had no linens pillows or blankets. The carpet was ripped (which they told us about) and the fridge looked like it had need in a hail storm. I called the Assistant Hotel Manager who was extremely kind and she brought up the linens and we finally went to sleep. They did pay for breakfast the next morning. All in all, the experience was a D+ finally getting settled over an hour after arriving.

By , from Eagle CO on Nov 15, 2018

2
Everyone

tired property. supposed to be a condom hotel but didn't set up out room on time and then lost the box of meeting materials that had been shipped in ahead of the mm wearing. even after they confirmed that they had then it took two more visits to the desk to get then delivered. part of the staff very responsive but others just didn't care. they told us that we could leave our materials in the room but then they use that same room during the night for another meeting and lost some of our materials. I would not recommend this hotel for a meeting and have told our company to take them off of the acceptable list

By , from Kansas City on Oct 27, 2018

2

needs updating desperately...start with the rugs

Everyone

Conveniently located and frequent shuttle service to airport. Barely adequate facilities.

By on Jul 22, 2018

3
Everyone

For the cost, you got what you paid for . Not clean, clean, but not truly dirty. Never called me for wake up call. Thankfully had set cell phone for alarm back up. Airport shuttle driver late but very friendly.

By on Apr 3, 2018

Review comment responded on Apr 11, 2018

Thank you for your feedback regarding your stay. We use feedback such as yours to continue to provide a positive experience for all of our guests!

4
Everyone

Decent. Cheap If you’re looking for a one night stay, we had a 4 night stay and only slept there one night but we were traveling all around. I would recommend this hotel to anyone who isn’t trying to vacation to Colorado!

By , from Houston, Tx on Dec 5, 2017

Review comment responded on Dec 8, 2017

Thank you for letting us know about your stay! We are happy to hear that our property accommodated your needs and hope to see you again in the future!

4

in the middle of open land

Everyone

Nice mountain view, in house food is great, staff are friendly, shuttle is greatly appreciated

By , from AZ on Nov 13, 2017

Review comment responded on Nov 17, 2017

Thank you for sharing your feedback regarding your stay with us. We continually strive to make improvements and will be guided in part by your comments. Sincerely, Hotel Management

Crowne Plaza Denver Airport Convention Ctr

15500 E 40th Ave, Denver, CO 80239
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.