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Recent guest reviews

Very nice. Bed was wonderful. The property could use some updating, but very well taken care of.

The fitted sheet and mattress cover were too small for the bed and I had to keep getting up to stretch the sheet in the bed. Also the shower valve was so tight to turn that I gave up trying to shower. They put me in a room the farthest away from the elevator or doors and the hotel was empty. Finally they charged me $12 for parking!!! The hotel is in the middle of no where. Just a rip off.

Staff was great. Hotel is below average for hotels in general. It needs a major overhaul. My list is quite long as to the updates needed. I had no car and hotel is very isolated.

the front desk was very cooperative and helpful and I will recommend the hotel to my friends.

The only problem was that the shuttle service divided it’s schedule and was no longer located on the same side of the airport as it had been and they neglected to communicate this change to the drivers or the ground staff. It took me an hour and a half to get from the airport to the hotel and me hobbling around with a sprained ankle that I incurred ten minutes before my departure from VT. This was definitely the weak spot in the whole package. Everything else was excellent.

Good location. Gym was elaborate, but incredibly compact.

Great hotel near the airport. We enjoyed our first stay here a few months ago and decided to stay again on our way to New York.

We arrived to the hotel after a long day of travel, booking a 1 bedroom king suite. Upon Checking in, the "new" employee didnt have our reservation. Upon giving him a confirmation number he assigned myself my wife and my 2 children a room. We went to the room, opened the door to find a woman and her husband half naked. They were already checked into the room. I went back to the desk to explain, no one thought it was that big of a deal. The new woman at the desk issued another key. We arrive to that room to find that the pull out couch for the kids had no linen, blankets, or pillows either on the bed or in the room. Again we go down to the desk. They "upgrade" us to a 2 bedroom suite with a king in one room, and a pullout couch in the other. The couch still had no linens pillows or blankets. The carpet was ripped (which they told us about) and the fridge looked like it had need in a hail storm. I called the Assistant Hotel Manager who was extremely kind and she brought up the linens and we finally went to sleep. They did pay for breakfast the next morning. All in all, the experience was a D+ finally getting settled over an hour after arriving.

tired property. supposed to be a condom hotel but didn't set up out room on time and then lost the box of meeting materials that had been shipped in ahead of the mm wearing. even after they confirmed that they had then it took two more visits to the desk to get then delivered. part of the staff very responsive but others just didn't care. they told us that we could leave our materials in the room but then they use that same room during the night for another meeting and lost some of our materials. I would not recommend this hotel for a meeting and have told our company to take them off of the acceptable list

Conveniently located and frequent shuttle service to airport. Barely adequate facilities.

For the cost, you got what you paid for . Not clean, clean, but not truly dirty. Never called me for wake up call. Thankfully had set cell phone for alarm back up. Airport shuttle driver late but very friendly.

Decent. Cheap If you’re looking for a one night stay, we had a 4 night stay and only slept there one night but we were traveling all around. I would recommend this hotel to anyone who isn’t trying to vacation to Colorado!

Nice mountain view, in house food is great, staff are friendly, shuttle is greatly appreciated

Asked to be away from ice machine and elevators. Was placed near them. When called down, manager came up with keys to a better placed room and helped us move. Great service.

This hotel is very dated and there is plenty of work needed. The lavatory drain was broken, the shower head was not adjustable as designed. The walls had black shoe marks, the carpet was wrinkled and dirty. The bed was very hard. The pool doors didn't open with the room key. None of the doors opened on the first swipe. My wife was not with me, but had she been, we could not have stayed in this hotel.

The morning of check-out I turned the shower on and it was freezing cold. There was no hot water at all. I waited 5 min thinking it took awhile and nothing. I turned the sink on to at least wash my face and still no hot water. The girl at the check-out counter asked how my stay was when I was leaving. I told her there was no hot water at all in my room so it wasn't the best. She said they knew there wasn't any hot water in some rooms and that they were having a water heater fixed. Why didn't they mention this when I was checking in? Terrible customer service!

E 40th Ave Denver CO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • Fitness center

Crowne Plaza Denver Airport Convention Ctr, an IHG Hotel places you within a 10-minute drive of popular sights such as Anschutz Medical Campus and Aurora Sports Park. This 255-room, 3.5-star hotel has conveniences like an indoor pool, free in-room WiFi, and a fitness center.


Dining

This hotel is home to a diner and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:00 AM to 10:30 AM.


Rooms

All of Crowne Plaza Denver Airport Convention Ctr, an IHG Hotel's 255 air-conditioned rooms provide coffee makers, phones, and ironing boards. Guests can expect to find free WiFi and 32-inch TVs with digital channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Video-game consoles, desks, and wardrobes or closets are also available.


Property features

Guests of Crowne Plaza Denver Airport Convention Ctr, an IHG Hotel have access to an indoor pool, a fitness center, and a spa tub. Self parking is available for USD 10.00 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a conference center, and a business center.

Room options

Standard Room

1 Double Bed | 1 Queen Bed | Sleeps 2

Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Non Smoking (LEISURE)

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Crowne Plaza Denver Airport Convention Ctr, an IHG Hotel

Everyone (27) Couples (8) Business (10) Family (14) Other (4)
5
Everyone

By on Jan 5, 2021

Review comment responded on Jan 25, 2021

Thank you for taking the time to tell us about your most recent stay. We appreciate your feed back and look forward to seeing you again

4
Partner Couples

Very nice. Bed was wonderful. The property could use some updating, but very well taken care of.

By on Feb 18, 2020

Review comment responded on Feb 18, 2020

Hello! Thank you for your recent stay and your wonderful feedback! Please come back and visit us again soon!

2
Partner Couples Business Business

The fitted sheet and mattress cover were too small for the bed and I had to keep getting up to stretch the sheet in the bed. Also the shower valve was so tight to turn that I gave up trying to shower. They put me in a room the farthest away from the elevator or doors and the hotel was empty. Finally they charged me $12 for parking!!! The hotel is in the middle of no where. Just a rip off.

By , from Atlanta GA on Feb 5, 2020

Review comment responded on Feb 5, 2020

Hello Lee, I do apologize that you did not enjoy your stay with us. Your feedback about the sheets is very concerning and we will follow up on our bedding inventory to ensure that we can correct any sizing errors. I also apologize that you were put in a room too far for your preference. Typically our end rooms are preferable to our guests. We can definitely update your stay preferences to reflect your desire to be closer to the elevator.

3
Business Business

Staff was great. Hotel is below average for hotels in general. It needs a major overhaul. My list is quite long as to the updates needed. I had no car and hotel is very isolated.

By on Dec 13, 2019

Review comment responded on Dec 13, 2019

Hello, thank you for your recent stay with and and your feedback. I am very happy to see that the staff provided a great experience. We are always looking to improve our guest experience and your feedback is valuable.

5
Family Family

the front desk was very cooperative and helpful and I will recommend the hotel to my friends.

By on Dec 4, 2019

Review comment responded on Dec 4, 2019

Thank you for staying with us and your wonderful feedback!!

5
Everyone

The only problem was that the shuttle service divided it’s schedule and was no longer located on the same side of the airport as it had been and they neglected to communicate this change to the drivers or the ground staff. It took me an hour and a half to get from the airport to the hotel and me hobbling around with a sprained ankle that I incurred ten minutes before my departure from VT. This was definitely the weak spot in the whole package. Everything else was excellent.

By on Oct 5, 2019

Review comment responded on Oct 11, 2019

Hello, Thank you for your recent stay with us and your feedback. I am sorry about the confusion with the shuttle service. I have communicated this to the shuttle team and the ensure me that they will make efforts to communicate the changes as effectively as possible.

5
Everyone

By on Aug 11, 2019

Review comment responded on Aug 12, 2019

Thank you for your recent stay and your great feedback!

3
Business Business

Good location. Gym was elaborate, but incredibly compact.

By on Jun 13, 2019

Review comment responded on Jun 14, 2019

We're sorry you were unhappy with our fitness center however we do appreciate your feedback!

2
Everyone

By on Jun 4, 2019

Review comment responded on Jun 4, 2019

Thank you for your feedback. We do appreciate your comments and we will use them to improve our future guest stays.

3
Everyone

By on Feb 18, 2019

Review comment responded on Apr 1, 2019

Thanks for staying with us. We appreciate your feedback!

Crowne Plaza Denver Airport Convention Ctr, an IHG Hotel

15500 E 40th Ave, Denver, CO 80239
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