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Last night I made a reservation by mistake, and contacted the hotel about it immediately. I discussed with Sam at the hotel, and he understood the issue and quickly proceeded to refund my credit card. I have had bad experiences with Swiss hotels in the past because of their inflexibility; sometimes I felt I was talking to robots instead of people. But Hotel Derby has provided a wonderful personal interaction, which should be an example for others. In my opinion, their customer service was outstanding. Thank you, Hotel Derby!
this used to be a great hotel in the 80s. and now? check-out at 10am? no one at the reception? key doesn't fit if you get there later in the eve? sorry. btw. during my schooldays i worked there for a one-month-internship as their nightporter. they used to have tennis courts in front of the hotel, now these are parking spaces. don't park here. seriously.
We're from Belgium, we stayed at the Hotel for the weekend, had a beautiful holiday at the Derby Hotel, excellet location, clean room, good shower, very friendly stuff, nice and warm atmosphere ! Warmly recommended !!!
hotel surrounded by alp mountains.we had a great time. very goog atmosphere. wonderful kosher food. family orientated to take of all your personal needs.very heimisch. shiurim daily. kindergarten for kids. easy access for wheelchair.
i stayed in the derby it was amazing very nice rooms food excellent nice staff in the Hotel we never had such a nice holiday very good location just next to ski lifts and train station shopping very near
During WEF getting a hotel room at any price is a big win, so I put up with this place for two nights before escaping to a better hotel. Arrived and front desk claimed I had no reservation. It turned out to be listed under someone else's reservation as we were part of a group so after 10 minutes of digging around the manager came in and found my reservation. Room on 2nd floor across from elevator had a queen size bed mattress over two twins pushed together. I checked the bed before the porter left to make sure that the bed slats were all there - this stay the bed was in good shape. The room had a path around the bed between door, closet area, and the bathroom. Bathroom requires a step up to access it, and was tiny with shower in corner - water goes everywhere, so placement of shower curtain is very important to prevent soaking your stuff (see photo). Hot water took some time to get going but it was plentiful once temperature was reached. The room reeked of smoke so I opened the balcony doors to let in some air to find a range of cigarette butts left in the window sill and on the floor. Housekeeping service didn't touch them during my stay and from looks of it they had been there quite a while. Wifi strength varied from 2 bars to 4 bars depending on time of day/night. TV reception was good with 2 English language channels, plus channels for WEF proceedings. Breakfast was in dining room in morning - basic and filling, but need to arrive early as they don't do so well replenishing finished items as the morning goes by. During rest of day the lobby offered a coffee machine, pastries, fruit and plastic wrapped cheese cubes to snack on. This was a good thing as it became part of my dinner after arriving late when the village was essentially shut down by a blizzard and the hotel does not serve any other meals. Extras - it looks like new towels, toiletries, notepad and pen and a free snack basket were brought in by the hotel and sponsors for this event. No phone in rooms, elevator is tiny and rickety - including a sheet with a typed out message in multiple languages about what to do if you get trapped. At 310 CH Swiss Francs per night there are better choices. This place will probably hang on and eek out a living until next January when WEF attendees desperate for a room will pay up again.
This hotel is like a youth hostel. Take care when booking - some rooms have no toilet nor shower. The price is absolute too high. I cannot recommend this hotel. It is not clean, breakfast is served in plastic containers. It is my worst hotel experience since years. In the same category you find much better matches. Stay away from this hotel, my advice.
What a charming and in some ways strange hotel. Must have coming on 250 rooms, mostly very well equipped, charming decor, large windows with views, in roomy grounds (unusual for Davos), and one of the cheapest places to stay in Davos. The downside? The place is a bit ghostly - no guests to be seen, with a skeleton staff (on our stay it was a staff of one!). The room was huge, comfortable but a little cold. The promised pool was closed due to "technical" problems. There was no breakfast provided but free beverages, snacks and cakes 24 hours in the spacious lounge. The member of staff was extremely friendly and helpful. Free Wifi in the lounge, Swisscom paid WiFi in the rooms. The place was spotless. Plenty of parking and heated ski/boot room. All in all it gave one the impression it was once a glorious and expensive hotel buzzing with staff that is now in "hibernation" awaiting a professional management company to take it on. (In which case the price will be out of my reach). This is not far from the truth. I discovered the place was owned by ArabellaSheraton until shortly after 2004 when the Swiss government prevented them from investing in it (Lex Koller rule against foreigners), whence it was sold off to a a Swiss Holding who wanted to knock it down and build holiday homes, supposedly against the will of the locals. While it is being fought over it has been rented to a company who are running it as a low budget opportunity. I would recommend giving it a try if you need a cheap but spacious place with a lot of charm, but make sure they switch the heating on in good time. I will use it again for sure. It might be there for a lot longer if the developers get their way - which is a bit sad.
This hotel really confused us! We ended up here as it was the cheapest place we could find in Davos. On arrival we went to turn into the car park to find it all chained up. We eventually found a way around to bring us to the front of the hotel. We genuinely thought at this point that the hotel had closed down! Overgrown trees and weeds and paint peeling off the exterior walls. Please see the exterior photos. Once inside the place was eerily quiet - the lobby and reception were sizeable but looked stripped of furniture and wall art etc. Receptionist was friendly but our German is poor and she did not speak English either. We established that she didn't want us to leave the vehicle at the front despite 2 vehicles already being there she mentioned a garage and 20CHF!!! At which point we laughed and said 'NO NO NOWAY!' On walking to our room we realised the hotel was very big, vast lobby areas completely empty of furniture.......the room is in like an annexe part of the building which looks much newer than the main building. This is a relief to us! The room itself was excellent, very large, nice balcony, lovely ensuite and good shower, clean and comfortable. We also had Swiss chocolate bars for us which was nice. Tea and coffee was only available in reception and there was some cake and fruit too. The issue is that the hotel could be good, it is just soulless and unloved. It basically felt like the bailiffs had been in and taken everything! It needs some serious investment and management to bring it back to its former glory. Also it is currently being mis-sold to gusts as half the things listed as hotel amenities on the website no longer exist! No bar, no restaurant, no breakfast available.....we did go down to the pool area but again it was eerily empty and void of any kind of atmosphere. We basically saw just two hotel staff during our 24hr stay. When you see the size of the place you'll see why this is very odd indeed! One bit of advice if you want cheap food as we did there is a supermarket opposite the hotel and also if you leave the hotel and walk right about 1/4 mile there is a decent kebab and pizza place that is (compared to the rest of the places!) relatively affordable. We would use this hotel again as it was the cheapest in Davos however be prepared that staying in it is like the world has ended and you're the only ones left!!
Stayed here during major business meeting event, booked late so got short end of the stick at this hotel. Room was on 4th floor with view of Davos village and mountains, and the efficient front desk staff loaned me a converter plug to use in the room (against a deposit lest I should abscond with it) - that was the good part. The buffet breakfast was the other redeeming feature. Now comes the rest: This hotel has not been redecorated or refurbished (public spaces exempted) since it was built. There were tacks holding the linoelum floors and formica laminated furniture togehter in my room. The elevator is just big enough to hold three large adults or two adults and suitcases, or a coffin standing upright. We were lucky that it did not break down - dire warning letter with instructions of how to call via your cell phone to be rescued is prominently posted to the elevator wall. The beds are funky - see photo, with first try to sleep a bust when my rear end sank down below the level of the mattress due to missing slats. I left the mattress up-ended but this made no difference to the housekeeping staff. Thankfully I was traveling alone so could move to the other bed that did have all the slats under the mattress. Also thankful that i knew the person staying in room next door because the adjoining rooms did not lock and the doors did not stay shut unless i propped a suitcase up against the door. Since there were no phones in the rooms and Wifi was only available through Swisscom pay by the hour, i just opened the adjoinng room door to ask my colleague something. Bathrooms are basic but functional in terms of tub/shower combo with no shower curtain so expect water to go everywhere unless you are a tub person. Towels were small and thin/worn. The heater was an exposed electrical element mounted on the wall. Am sure the Swiss safety authorities have not visited here in years to inspect this place - this would never be allowed in US or UK. Toiletries were few and basic. If you plan to see anyone you know while in town, bring your own shampoo and conditioner. TV got basic channels and reception was fuzzy on some of them - only English language I could find was BBC News. The TV set, or your cell phone are the devices you need because you cannot get a wake up call in a room without a phone. If there are issues you need to go down to the lobby.
Hotel Derby Davos places you within a 15-minute stroll of popular sights such as Eau La La Wellness Center and Davos Congress Centre. This 98-room, 3.5-star hotel has a restaurant, an indoor pool, and free in-room WiFi.
Enjoy a leisurely bite to eat at Palüda, the hotel's onsite restaurant.
All 98 rooms provide balconies, safes, and desks. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries.
Hotel Derby Davos offers an indoor pool, a sauna, and free WiFi in public areas. If you drive, self parking is CHF 20.00 per night, or you can take advantage of the airport shuttle (available 24 hours) for CHF 400.00 per vehicle one-way. The front desk has multilingual staff that can help with luggage storage, and offer advice about sights and eateries nearby. Other amenities at this golf hotel include conference space, a business center, and coffee/tea in a common area.